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I am using Redmine for managing a small team of developers. To organize our contacts, we need a CRM system soon. Are there any CRM systems that have a Redmine integration? Is it possible to link Redmine-tickets to contacts or phone-minutes?

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maybe salesforce.com will help you? –  yegor256 May 21 '11 at 15:02
I would like to work with a self-hosted open-source solution. –  Thomas May 25 '11 at 13:43

3 Answers 3

Although it's a third-party development, there is a bridge to SugarCRM, which is self-hosted FOSS.

I haven't tried it yet, but plan to.

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You could use my CRM plugin (Contacts plugin) for redmine (http://www.redminecrm.com)

  • Managing contacts relations (CRM)
  • Native redmine interface
  • Tagging and mutlitag filtering
  • Managing deals workflow and controlling sales funnel
  • Resolve duplicates
  • Contacts avatars (include gravatar.org service)
  • Contacts task management (integration with issues)
  • Contacts across projects
  • Support for MySQL, SQLite and PostgreSQL
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Hi Kirill. Can you please tell me if sugarCRM has some important features which redmineCRM does not have? I did not work with any of these that's why I need an expert's answer –  Cristian Boariu Oct 25 '11 at 11:49
  1. obsolete (?): Customer Pluginhttps://github.com/edavis10/redmine-customer-plugin/

  2. Ruby-based CRM, don't know about Redmine integration: Rails CRM (needs mongoDB) https://github.com/brobertsaz/railscrm

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Please expand your answer by adding more details from the referenced links. Pay special attention how it answers the original question, e.g. how the software integrates with Redmine. –  bytebuster Nov 18 '12 at 18:52

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