So, my company has finally decided that we need some type of project management solution for the entire operations team (~10 people).
I have personally been using Basecamp to track new feature/enhancements requests and bugs. However, it doesn't have the reporting components my boss would like.
Thus, I've begun searching for a solution that can offer the following:
- It must be incredibly easy to use & intuitive
- It should have basic reporting capabilities so we can see how long a bug has been in the queue, etc
The closest solution I've come across is Zoho Projects, but my boss views it as being clunky.
Also tried Asana, Teambox, Flow, GoPlan, and Trello... but was disappointed in their reporting capabilities (or lack thereof).
I tried AxoSoft OnTime but thought it wasn't very intuitive.
The closest solution I found was JIRA, but it seems like it focuses much more on development.
As a developer, I'm willing to use whatever is easiest to use for the rest of the company so it will be adopted quickly. So far, though, it seems like it's become impossible to find a solution that's very simple for anyone to start using but also have a nice admin side for reporting.
Any recommendations would be greatly appreciated!