For questions which are related to bugs. Bugs are errors, issues, problems, or faults that cause unexpected result or behavior in a system.

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4
votes
4answers
379 views

How to manage projects/to-do lists efficiently?

We are a software company being outsourced by another company. Procedures for meetings, new projects, and to-do lists are emails, emails and more emails; no calling, no skyping, just emails. By this ...
2
votes
4answers
142 views

Title/subject formalism in bug reports (standardising bug naming only): I was <context>, I did <action>, I got <actual behaviour>

Intro We use different formalisms in titles/subjects for different purposes (story, feature, test), but we have no formalism for bug reports... We are investigating the advantages of a standardised ...
0
votes
3answers
129 views

Solving which bugs will give greatest cost benefit

I wanted to get an idea of categorizing bugs based on how easy is it to solve and how much benefit it will give me. for e.g., if there is a bug which will take say an hour (double file close etc.) to ...
11
votes
4answers
746 views

Should defects flow through the Kanban board, or should they be tracked as issues?

One of the things that I'm still trying to wrap my head around is defect tracking. Should we put defects on the Board and track them alongside the other items (new features, refactoring work etc), ...
7
votes
3answers
1k views

How to improve and facilitate prioritization of bug fixes?

In a long-term software project with frequent releases, end-users regularly report bugs and defects in the product. When the reported bug is highly critical, the fix is generally developed and ...
10
votes
3answers
792 views

Handling bugs in the Scrum process?

I have recently gone live with a big project. To meet a tight deadline some technical debt was accumulated but the true extent only became apparent after go live. As this is intended to be a ...
5
votes
2answers
176 views

Things to consider when a deployment goes wrong

I just launched a big web infrastructure project which has resulted in a lot of inconsistency in the users' feedback on their experiences. Many of the users are not that web-savvy, and, due to ...
8
votes
7answers
564 views

Best Metrics to Show the Value of Fixing Bugs

My software development group has spent a significant amount of time recently on fixing existing bugs instead of working on new development. Using our bug tracking software, I can get data on how ...
4
votes
3answers
377 views

Tracking points spent on bugs during sprint

The product owner wants to keep track on how much points are spent on bugs during a sprint. This can raise some issues, such as: Scoring a task that is already done. Surprisingly even with it done, ...
3
votes
2answers
369 views

Where Can I Find a Free, Website For Managing Closed Source Project Development?

Is there any free webpage/web application for managing project development with these requirements: Writing public posts of news about project (new version, new logic etc) - can be as blog posts ...
11
votes
5answers
626 views

Do you track the cause of bugs?

I was thinking of tagging resolved cases by their (probable) cause, e.g. incomplete feature specification last-minute fix after test typo ... Maybe common causes might show up in this, so we get ...
11
votes
6answers
2k views

What are best practices for bug tracking?

I was looking for some information on bug tracking best practices, but the Google search on this topic wasn't as helpful as I wished; I mainly found about software issues such as writing good bug ...