Tagged Questions

This tag includes questions about communication-related topics like information flow, meetings, and reporting; communications plan development and management; and challenges that a Project Manager or project team can face in regards to communication issues.

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0
votes
1answer
21 views

What is the best way to include a “refund money” clause in a project agreement?

I want to write an agreement with a company who is developing software for me. I want to make sure that if the company fails to develop software as agreed they will refund money I paid to them up to ...
3
votes
4answers
138 views

How to manage a project when not every member is proficient in a common language?

I am currently building a Project Management Plan for a new project where members will come from different cultural background. I clearly identified that not all the project members will share ...
0
votes
0answers
6 views

How do I give feedback to a manager that doesn't see the forest for the trees? [migrated]

I recently completed a migration from one server to another of a service I manage that affects over 4,000 users, and it all went off without any interruption or degradation in functionality. The few ...
6
votes
6answers
593 views

Daily stand-up with multiple Scrum teams

There are 3 Scrum teams (with ~15 people) whose work is tightly connected so it's necessary that teams to be up to date with the others' progress. How possible to exchange info between teams on a ...
4
votes
4answers
153 views

Should I disclose technical constraints and details to the client?

Background In our Software Requirements Specifications (SRS) we have a clause which states that the user should be able to make push notifications from the website to the mobile devices. Should we ...
-1
votes
3answers
77 views

What do to when there's a discrepancy between what the team produces and what the management expects?

I'm a programmer and I'm used to work in a way where I do my work, do not check if I am wrong or not, present the work to my manager / client and wait for their feedback on my faults. I've heard that ...
4
votes
4answers
223 views

How to get developers to take more initiative and ownership and think through problems before escalating?

How do you handle developers who every time they encounter a problem immediately forwards it to the tech lead without doing enough of their own research to resolve it? The tech lead is getting ...
5
votes
3answers
219 views

How to communicate a delay to a client when team member is ill?

Is it ok to communicate that a project is delayed due to a team member being sick? The reason I ask is because to some extend I feel it sounds pretty bad. But maybe there are some way to communicate ...
0
votes
3answers
139 views

'Promoted' to Release Manager - Now What?

Background: I work for a small, 7-person Analytics/Consulting company. Originally, I was taken on to be a data analyst, but the needs of the company changed, and the principle requested I take up the ...
7
votes
6answers
260 views

How to properly handle a team mate who rambles during daily standup and other meetings?

I am looking for a tactful way to help a team member improve their communication skills to be more concise and direct. I'm trying to introduce a daily standup into a startup team of 3, which will ...
-4
votes
1answer
42 views

Are you more efficient leading you project virtually or in person? [closed]

Is physical contact making a difference in efficiency, motivation and profitability?
1
vote
5answers
123 views

Non-viability of a project

I'm aware that this question has some similarities to one that has already been asked but my position is slightly different I feel and therefore hopefully justifies asking for some advice. The ...
11
votes
5answers
197 views

Communication Among Teams

What is the best way to communicate between project teams so that your staff feels "in the loop"? Context: I work in a small research center (about 40-50 researchers, statisticians, and support ...
2
votes
3answers
92 views

On an IT project, how to manage and publicize (development and testing) environment usages?

Question: How to broadcast to the whole IT team the current and future environment usage plan, in a fluid project with constant changing priorities? Background: When a project is relatively small (5 ...
7
votes
2answers
244 views

Working with a “single point of contact”

I've often seen it recommended to include a "single point of contact" clause in the contract. This stipulates that all communication between a client company and your own company must be made between ...
2
votes
2answers
77 views

linked tools together without micro managing?

so I'm managing a project thats larger than my normal scope - and while I'm pretty much on my own, some tasks will be handed out to others, and I need to report nearly daily on where we are at. Right ...
7
votes
4answers
258 views

When can a project's wrong estimates be justified?

This question is not about project estimation techniques, initial processes, etc. Assume everything was done correctly. Recently, we gave an estimation for an Android application with development ...
1
vote
3answers
381 views

How to ask for more time if project misses a milestone and will be delayed?

I've been searching for management role for a long time and finally got myself hired into a new start up company as Project Manager. I'm managing a project (Multi Level Marketing Apps) Team. I ...
3
votes
4answers
311 views

How do you evaluate a Project Manager's communications skills?

Having great communication skills is widely acknowledged as a must-have for any aspiring or seasoned Project Manager, and communications regularly cited as a key success (or failure) factor in ...
6
votes
3answers
162 views

creating a process that works “without team members' realizing” makes a manager good or bad?

When I started to manage a team of software developers 3 years ago; I realized that there was no development process. First of all; i created 3 groups: backend, frontend and graphic design. After a ...
0
votes
5answers
153 views

argumentative team members

I am now the team lead of a known argumentative team. I was chosen by them, and upper management approved. I thought that because I was chosen by most of them, I would at least be someone they ...
0
votes
2answers
91 views

What kind of peripheral information do you put on a Kanban board?

We are currently in my team in the process of applying Kanban to our project. It's currently a very iterative process which is not (yet) meeting the expected success. However, we noted that the big ...
10
votes
5answers
480 views

Communicating non-viability of project

I'm a consultant usually brought in by companies doing project management on big projects, setting up operations etc. The last few years I have been dealing mainly with digital and creative agencies. ...
3
votes
2answers
99 views

Moderating a compromise between Top-Down and Bottom-Up approaches?

I just started a new experimental project in my division which will attempt to integrate application-use and development efforts across different teams. Problem: In the kick-off meeting today I ...
3
votes
6answers
174 views

Who speaks with the client about the active project?

We are programming company. One guy is seeking jobs and talking to clients. Then when the job terms are negotiated, a project gets its own project manager and programmers. Once a project is started, ...
6
votes
2answers
436 views

How do you plan for risks in your project's estimates?

I have been working on the risk-management topic in software development for a while. According to the different literature there could be knowns knowns (typical risks), known unknowns (product ...
1
vote
2answers
410 views

How to motivate team members to share knowledge

I am working in a small team. On the individual level we have well-set knowledge related to our day-to-day activities. Nevertheless I am thinking that if we could share our best practices successfully ...
3
votes
4answers
470 views

Communicating between agile project teams and shared services

My organization has several teams that are all attempting to use Scrum. Some of the teams are tied to a project, e.g. implement a new web site. Some other teams are shared services, e.g. search ...
6
votes
5answers
522 views

How to improve communication skills of a team?

In IT companies, English is usually the official communication medium as most of the companies deal with foreign customers. We have so many countries where English is second, or even third language ...
3
votes
2answers
127 views

How involved should a PM be in ensuring payments for completed milestones?

In a project where payments are due according to a set schedule, what is the role of a PM in ensuring these obligations are met? Example of a payment schedule within an agreement: 50% deposit, 25% ...
2
votes
2answers
164 views

Should we take a photo of our Sprint Board every day for a remote manager?

A new manager just came on board in another region and asked us to take a photo of our Sprint board and post it to our wiki every day. The question is: should we do this? If yes, by the Team, Scrum ...
2
votes
2answers
283 views

Advice needed: best project management solution for a small web studio

I am a web developer in a small web design studio (15-20 employees). It was founded back in 2005 and since that time we've made over 700 different sites (~500 projects, ~300 clients). I started ...
3
votes
2answers
529 views

How to present a “customer impacted” issue to senior management?

In production, there was an issue which impacted many customers. The issue was resolved in an hour but the damage was already done. Recovery is in progress. We need to explain this situation to Senior ...
6
votes
5answers
526 views

How to manage a project in foreign country - language barrier

I moved to Asia recently. I have to optimize some production cells, mainly painting cell (manual spray), which means measurements. No operators in the company can speak English. In the offices, some ...
1
vote
2answers
471 views

What are additional responsibilities that a coordinating manager can take up?

I am working as a coordinator for two teams situated in different time zones. I do everything that is related to coordination (arrange meetings, doing scrum updates across teams, adding clarification ...
2
votes
1answer
127 views

How should I deal with changing points of contact on a Project (client side)?

The point of contact (say, Dave) on a large project has now informed me that due to the overwhelming quantity of work, he has now authorized a new point of contact (Let's call her Sally). The ...
-3
votes
1answer
263 views

Status Report - Multiple projects

I publish status report on weekly basis for multiple projects. Normally I uses different tabs for each project in MS Excel. To make it more effective, I want to publish project updates in email ...
7
votes
3answers
594 views

How to handle a complex project without Tech Lead or Project Manager?

I am working on a complex project in Android alone. There is no tech lead or any project manager to guide me about the project development. I have to interact with the client and do the work according ...
-4
votes
1answer
189 views

iPad for Scrum to Skype or Google Hangout [closed]

I am thinking of using iPad as a Scrum tool to Skype/Google Hangout to coordinate better with our offshore team in a different country. I am planning to hang the iPad onto the scrum board ...
2
votes
2answers
172 views

Quickly explain how to make estimation work to an external business stakeholder

Scenario: need to quickly explain how the estimation will work to an external business stakeholder; can't take more than few minutes really. The project area is web development. P.S. There's no point ...
0
votes
2answers
105 views

Critical communications during product roll outs

My current project is to roll-out a new technology product throughout my company. I want to come up with a website that will give a high level insight to the roll-out. I don't know how should I do ...
4
votes
4answers
1k views

Is there anything wrong with sending meeting minutes late?

I like my emails to be perfect, especially the minutes that summerise the meetings we have, I understand that it is obviously preferred to send it through right after the meeting, or even an hour late ...
4
votes
4answers
276 views

Schedule Control

Here's the scenario: You are building a schedule for a project that has a planned duration about three months. You are not concerned about project costs so you will not be doing EV. You are ...
0
votes
1answer
92 views

How to propose a project [closed]

I've been with a company for a year now, and I work closely with the company owners (its a startup). I've had an idea for a project that I want to propose, but I wasn't sure the best way to pass the ...
2
votes
2answers
291 views

How do you explain the value of a PM to a client?

I'm sure other PMs have run into this issue, which is explaining the benefit of a PM to a client. Here's a typical question I hear: "Why am I paying extra for someone who is not involved in the ...
2
votes
3answers
150 views

Release Team vs PM

In terms of releasing the code and separation of responsibilities, should it be the project manager or the release teams that inform the business of the releases? I believe it should be the release ...
5
votes
5answers
139 views

Is interspersing different teams a good idea?

Update: (a PM-specific concern) Having developers working close together is valuable to my team - people tend to naturally ask more questions, get involved in code-related conversations they overhear, ...
10
votes
3answers
339 views

How to manage clients who want to meet up all the time?

I have a client/shareholder who is more of a face-to-face kind of client. They can't grasp how to use email and phone to communicate project amendments and feedback. Instead, they wish to meet up ...
5
votes
5answers
175 views

contracts on inputs and outputs between subsystem teams?

My project consists of 5 sub-teams and I think that what most people under-appreciate is subsystem communication. Do you think that teams using (or even being forced to) contracts between them to ...
12
votes
6answers
1k views

How to apply daily stand-up meetings with a large team on multiple projects

Background There are: 4 .Net Developers 4 PHP Developers 2 QA Specialists 2 Integration Specialists 2 Analysts 3 PMs 11 Projects in active development. None are trivial. Some are programs with ...