This tag includes questions about communication-related topics like information flow, meetings, and reporting; communications plan development and management; and challenges that a Project Manager or project team can face in regards to communication issues.

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7
votes
3answers
198 views

Everyone wants to talk, but no one listens

I have met more than one time a situation where everyone wants to talk, but no one wants to listen. For example: Our team discusses where to go in our next team building trip. Our team discusses a ...
1
vote
1answer
71 views

What is the correct way to handle delays caused by technical issues?

I am working on a Web Design and Development project for my Final. I have missed Alpha and Beta milestones due to a critical server error that was beyond my knowledge or understanding. I had to get in ...
1
vote
2answers
69 views

Best Approach to Get People to Put all Require Information in a single ticket?

At the agency I work at, I notice that to finish a task, I end up perusing several sources to get the assets I need. (The initial ticket in Jira, Gmail, Drive, etc) I feel as though everything I need ...
3
votes
2answers
74 views

Number of communication channels in Chief-Programmer model

In democratic model if there are n people in a team the formula to calculate the number of communication channels is n*(n-1)/2 But there is also another model called Chief-Programmer model and the ...
7
votes
2answers
203 views

What does person-month mean in development time?

I have a question about communication channels that is talking about person-month but I don't understand what is a person-month. Does it mean this many persons? or this many months? Here is the full ...
4
votes
4answers
651 views

How do I deal with a potentially difficult client on a web project?

I am a project manager with three years of experience working as a PM. We have a client here who has a pretty good relationship with our company. He sent us a web-project from one of his referrals ...
2
votes
2answers
139 views

How to lead new or inexperienced developers in my project?

I am a college student who wants to take part in an IT competition, which will take place in a few weeks. We have a project that will be done in a limited time. My team has three people but some of ...
1
vote
1answer
72 views

Setting Up Infrastructure for Managing a Distributed team

I'm in the unenviable position of creating a team that will be distributed for a minimum of 3 months and up to a year. The team includes 4 now, but may increase to up to 7 before we manage to relocate ...
2
votes
3answers
111 views

What is the process of schedule management with clients who aren't very responsive?

Here's the scenario: The main point of contact was fairly active up until the project came close to the launch date. At that point, the client started to miss the dates for requirements that were ...
2
votes
3answers
83 views

Documenting diversions or delays from a schedule?

This question is based on David Espina's answer: http://pm.stackexchange.com/a/14017 Specifically, the following portion: On the other hand, deviation from a planned approach is sometimes required. ...
3
votes
1answer
123 views

Giving PMs a view of developer resource

I run a dev team of 8. We have a few PMs here and they often ask about getting a good view of what free developer resource we have. Other parts of the business have a shared outlook calendar but for ...
2
votes
2answers
83 views

System for high level project status

A head of software R&D would like to see high level information about the projects R&D works on. What is needed : project, milestones, features, risks. Ability to add features or report bugs ...
1
vote
6answers
192 views

How can I motivate/manage developers who only use email to communicate?

Some teams have to work with collaborators without face-to-face discussions. In our case all conversations are by email. There is a problem with a this method: it's very difficult to keep developers ...
1
vote
1answer
93 views

What is the best way to include a “refund money” clause in a project agreement?

I want to write an agreement with a company who is developing software for me. I want to make sure that if the company fails to develop software as agreed they will refund money I paid to them up to ...
3
votes
4answers
159 views

How to manage a project when not every member is proficient in a common language?

I am currently building a Project Management Plan for a new project where members will come from different cultural background. I clearly identified that not all the project members will share ...
8
votes
6answers
821 views

Daily stand-up with multiple Scrum teams

There are 3 Scrum teams (with ~15 people) whose work is tightly connected so it's necessary that teams to be up to date with the others' progress. How is it possible to exchange info between teams on ...
4
votes
4answers
188 views

Should I disclose technical constraints and details to the client?

Background In our Software Requirements Specifications (SRS) we have a clause which states that the user should be able to make push notifications from the website to the mobile devices. Should we ...
-1
votes
3answers
88 views

What do to when there's a discrepancy between what the team produces and what the management expects?

I'm a programmer and I'm used to work in a way where I do my work, do not check if I am wrong or not, present the work to my manager / client and wait for their feedback on my faults. I've heard that ...
5
votes
4answers
300 views

How to get developers to take more initiative and ownership and think through problems before escalating?

How do you handle developers who every time they encounter a problem immediately forwards it to the tech lead without doing enough of their own research to resolve it? The tech lead is getting ...
5
votes
3answers
667 views

How to communicate a delay to a client when team member is ill?

Is it ok to communicate that a project is delayed due to a team member being sick? The reason I ask is because to some extend I feel it sounds pretty bad. But maybe there are some way to communicate ...
0
votes
3answers
192 views

'Promoted' to Release Manager - Now What?

Background: I work for a small, 7-person Analytics/Consulting company. Originally, I was taken on to be a data analyst, but the needs of the company changed, and the principle requested I take up the ...
8
votes
6answers
345 views

How to properly handle a team mate who rambles during daily standup and other meetings?

I am looking for a tactful way to help a team member improve their communication skills to be more concise and direct. I'm trying to introduce a daily standup into a startup team of 3, which will ...
-4
votes
1answer
53 views

Are you more efficient leading you project virtually or in person? [closed]

Is physical contact making a difference in efficiency, motivation and profitability?
1
vote
5answers
140 views

Non-viability of a project

I'm aware that this question has some similarities to one that has already been asked but my position is slightly different I feel and therefore hopefully justifies asking for some advice. The ...
12
votes
5answers
230 views

Communication Among Teams

What is the best way to communicate between project teams so that your staff feels "in the loop"? Context: I work in a small research center (about 40-50 researchers, statisticians, and support ...
2
votes
3answers
95 views

On an IT project, how to manage and publicize (development and testing) environment usages?

Question: How to broadcast to the whole IT team the current and future environment usage plan, in a fluid project with constant changing priorities? Background: When a project is relatively small (5 ...
8
votes
2answers
679 views

Working with a “single point of contact”

I've often seen it recommended to include a "single point of contact" clause in the contract. This stipulates that all communication between a client company and your own company must be made between ...
2
votes
2answers
94 views

linked tools together without micro managing?

so I'm managing a project thats larger than my normal scope - and while I'm pretty much on my own, some tasks will be handed out to others, and I need to report nearly daily on where we are at. Right ...
8
votes
4answers
355 views

When can a project's wrong estimates be justified?

This question is not about project estimation techniques, initial processes, etc. Assume everything was done correctly. Recently, we gave an estimation for an Android application with development ...
1
vote
3answers
1k views

How to ask for more time if project misses a milestone and will be delayed?

I've been searching for management role for a long time and finally got myself hired into a new start up company as Project Manager. I'm managing a project (Multi Level Marketing Apps) Team. I ...
3
votes
4answers
478 views

How do you evaluate a Project Manager's communications skills?

Having great communication skills is widely acknowledged as a must-have for any aspiring or seasoned Project Manager, and communications regularly cited as a key success (or failure) factor in ...
8
votes
3answers
178 views

creating a process that works “without team members' realizing” makes a manager good or bad?

When I started to manage a team of software developers 3 years ago; I realized that there was no development process. First of all; i created 3 groups: backend, frontend and graphic design. After a ...
0
votes
5answers
172 views

argumentative team members

I am now the team lead of a known argumentative team. I was chosen by them, and upper management approved. I thought that because I was chosen by most of them, I would at least be someone they ...
0
votes
2answers
126 views

What kind of peripheral information do you put on a Kanban board?

We are currently in my team in the process of applying Kanban to our project. It's currently a very iterative process which is not (yet) meeting the expected success. However, we noted that the big ...
11
votes
5answers
515 views

Communicating non-viability of project

I'm a consultant usually brought in by companies doing project management on big projects, setting up operations etc. The last few years I have been dealing mainly with digital and creative agencies. ...
3
votes
2answers
115 views

Moderating a compromise between Top-Down and Bottom-Up approaches?

I just started a new experimental project in my division which will attempt to integrate application-use and development efforts across different teams. Problem: In the kick-off meeting today I ...
3
votes
6answers
196 views

Who speaks with the client about the active project?

We are programming company. One guy is seeking jobs and talking to clients. Then when the job terms are negotiated, a project gets its own project manager and programmers. Once a project is started, ...
7
votes
2answers
654 views

How do you plan for risks in your project's estimates?

I have been working on the risk-management topic in software development for a while. According to the different literature there could be knowns knowns (typical risks), known unknowns (product ...
1
vote
2answers
789 views

How to motivate team members to share knowledge

I am working in a small team. On the individual level we have well-set knowledge related to our day-to-day activities. Nevertheless I am thinking that if we could share our best practices successfully ...
3
votes
4answers
627 views

Communicating between agile project teams and shared services

My organization has several teams that are all attempting to use Scrum. Some of the teams are tied to a project, e.g. implement a new web site. Some other teams are shared services, e.g. search ...
7
votes
5answers
653 views

How to improve communication skills of a team?

In IT companies, English is usually the official communication medium as most of the companies deal with foreign customers. We have so many countries where English is second, or even third language ...
3
votes
2answers
138 views

How involved should a PM be in ensuring payments for completed milestones?

In a project where payments are due according to a set schedule, what is the role of a PM in ensuring these obligations are met? Example of a payment schedule within an agreement: 50% deposit, 25% ...
2
votes
2answers
178 views

Should we take a photo of our Sprint Board every day for a remote manager?

A new manager just came on board in another region and asked us to take a photo of our Sprint board and post it to our wiki every day. The question is: should we do this? If yes, by the Team, Scrum ...
2
votes
2answers
330 views

Advice needed: best project management solution for a small web studio

I am a web developer in a small web design studio (15-20 employees). It was founded back in 2005 and since that time we've made over 700 different sites (~500 projects, ~300 clients). I started ...
3
votes
2answers
683 views

How to present a “customer impacted” issue to senior management?

In production, there was an issue which impacted many customers. The issue was resolved in an hour but the damage was already done. Recovery is in progress. We need to explain this situation to Senior ...
7
votes
5answers
654 views

How to manage a project in foreign country - language barrier

I moved to Asia recently. I have to optimize some production cells, mainly painting cell (manual spray), which means measurements. No operators in the company can speak English. In the offices, some ...
1
vote
2answers
620 views

What are additional responsibilities that a coordinating manager can take up?

I am working as a coordinator for two teams situated in different time zones. I do everything that is related to coordination (arrange meetings, doing scrum updates across teams, adding clarification ...
2
votes
1answer
170 views

How should I deal with changing points of contact on a Project (client side)?

The point of contact (say, Dave) on a large project has now informed me that due to the overwhelming quantity of work, he has now authorized a new point of contact (Let's call her Sally). The ...
-3
votes
1answer
324 views

Status Report - Multiple projects

I publish status report on weekly basis for multiple projects. Normally I uses different tabs for each project in MS Excel. To make it more effective, I want to publish project updates in email ...
8
votes
3answers
668 views

How to handle a complex project without Tech Lead or Project Manager?

I am working on a complex project in Android alone. There is no tech lead or any project manager to guide me about the project development. I have to interact with the client and do the work according ...