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3
votes
2answers
48 views

How to finish FP project when change requests are not finishing

We have got the situation when our FP project is running over the time without visible end date. The initial agreed scope is accomplished so we would like to release the team. However the customer ...
3
votes
3answers
1k views

Failed to finish project in time, now threatened with UK court [closed]

I wonder if anyone has experience and can help with some advise. I am a programmer with 15 years of experience, and I feel it is unfair what is happening to me. I was silly enough to sign a ...
4
votes
3answers
219 views

Committing the Product Owner to a sprint backlog with a contract

A short introduction to the question: I'm a Scrum Master in a small web development organization (10 employees) and we do a lot of projects that'll last for 3 or 4 sprints, with an average duration of ...
2
votes
3answers
284 views

Should a Statement of Work (SOW) include “coding style” under the Client Obligations section?

I am hiring a contracting firm to rewrite a small application for my group. The dev team is going to be a single person. Based on past experiences with other developers, I'm concerned that the code ...
3
votes
2answers
800 views

Firm Fixed Price Contracts and Binding the Work

For scope that is reasonably explicit, many customers choose to purchase services under a firm fixed price contract in order to remove cost risk. It is essentially transferring risk to the seller as ...
1
vote
1answer
472 views

PMBOK 4th Edition - Monitor and Control Project Work versus other Control Processes, what are the differences?

Are there any significant differences between "Monitor and Control Project Work" process versus other control processes e.g., control scope, control schedule, control cost, perform quality control? ...
5
votes
5answers
258 views

Is including “communication” aspects in formal agreements with clients critical to have?

We all know that in management, the communication with the client (product owner or sponsor) is one of the key factors. It's good when both sides understand the communication aspect. However, from ...
7
votes
11answers
434 views

Trust issues with a client

I've been negotiating recently with a client who is... well... a bit difficult to work with, to say the least. He was the first to contact me and request my services. He wants me to build an ...
1
vote
2answers
124 views

How to choose and manage a sales team that are given great flexibility?

I have come to a situation where I have to choose around 10 individuals to do sales for our company. A salesman per department (e.g electronic, cosmetic and so on). My concern is that the salesman ...
1
vote
3answers
247 views

Who should bear the cost of upgrade? Client or Provider?

We are in the middle of developing iPhone app. iOS 5 is recently released. Now if we run the same codes in iOS 5 we get lot of errors / crashes. Should we charge the client to get the code ...
8
votes
5answers
400 views

Project cancelled, still client wants to use parts of it?

After four prototypes on a mailshot design, the client is now telling me that the project is going to be cancelled. Because a lot of work was involved, I submitted an updated "cost estimate" (in this ...