For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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0
votes
1answer
11 views

How to use Jira to indicate blockers in a Kanban system?

We are already using Jira to visualize the work of ~30 people, and it's being rolled out to other teams too, so this number will increase dramatically. One of the enhancements we need, is to be ...
0
votes
2answers
50 views

In Jira where to login hours for tasks that is not part of sprint

There are some subtasks and their hours need to be tracked. They are not directly related to Sprint work but indirectly related to Sprint. There are not related to particular story so they cannot be ...
0
votes
1answer
58 views

Burndown chart show as a red horizontal line even after spent time is updated

Hi i am using scrum board in jira , i have customized column set . To Do Development In Progress Ready For Code Review Code Review In Progress Ready For Testing Testing ...
5
votes
4answers
227 views

Does it make sense to reopen closed User Stories in SCRUM-project

I was asked to adjust our ticket-workflow and I don't know if it's a good route we take here. So I'd like to ask for your opinion. Our project is being developed based on a Scrum process with weekly ...
0
votes
6answers
88 views

Mechanism in JIRA to signify issues/tickets that are stalled

I'm using Agile views/boards in JIRA to manage issues of a project. Is there a mechanism to signify issues that are important (hence high priorities) but for technical difficulty and human resource ...
1
vote
2answers
88 views

In JIRA, when I moved issues from one project to another, they don't show up in Agile view, but show up in project view

Recently I moved a bunch of JIRA issues from one of my projects to another. When I created a JIRA Agile board for the new project (just based off on the new project, no special filters) I could not ...
1
vote
1answer
60 views

In JIRA, how can I show certain columns to specific users?

Let's say I have five columns in my project. They are visible in a Scrum project when a sprint begins, as expected, when you click on the "Work" tab in the Plan / Work / Report options. One || Two || ...
1
vote
1answer
78 views

In JIRA, is it possible to have items show up in a project backlog but not show up in a sprint's column?

I've set up workflows, workflow schemes, issue type schemes, and everything else required to get a project through my customized steps from new idea to live release. The default behavior of "Agile" ...
0
votes
2answers
110 views

Requirements Tracking in Jira for “Preliminary Project Assessment”

Recently our company has taken the plunge into using Atlassian for our project management tool. Right now we're using Jira and Confluence. As an architect at our company, one of the things I've begun ...
0
votes
2answers
347 views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
2
votes
2answers
141 views

JIRA Statuses and Assigned users

I am wondering how you guys handle changes to Assignee and status changes. In other system we have had multiple assignees. Example: I pickup a work item from the sprint back log. Change status to ...
1
vote
4answers
265 views

Single project, multiple modules — how to track module burndown in JIRA?

I have a team of developers that are building and maintaining a web application for our business. We use JIRA Agile to organize development items, plan sprints, track issues etc. One team works on the ...
4
votes
1answer
74 views

Jira Agile how to specify what branch or version an improvement or story goes in so it's less confusing?

How should I handle telling our developers where to put the changesm wether it be a bug or new feature using JIRA? Here is why I ask: For Issues/Bugs I think the use of the Affects and Fix version ...
1
vote
2answers
364 views

Jira - how to set the size of story/task in kanban board?

I want to set up size for my tasks and stories based on t-shirt sizes convention. I can't find it in Jira Kanban board. Does Jira support it?
0
votes
3answers
293 views

Where do you record time in JIRA that is not part of a sprint?

I will be planning my first project using Scrum. I am still trying to get my head around JIRA and how I will use it. I want to know that once we have identified a sprint (all tasks have been ...
0
votes
2answers
344 views

How can I show priorities on the sidebar with Jira Agile?

I am trying to surface the priority field in the plan mode sidebar (issue details view?), but can't manage to add it from the manage board view. The priority field doesn't come up in the general field ...
4
votes
2answers
321 views

Ideas how to convince old-school tree project management users to agile project management?

I have a bit of an issue in my current company. We are implementing Atlassian JIRA as our project management tool for both business problems and software development and while the software development ...
1
vote
2answers
891 views

Is there are a resource handler or gantt chart creator tool for JIRA?

I'm hoping someone has some experience on tools and/or better keywords to describe this problem: I have JIRA system for developers where they provide estimates and track time completed. The estimate ...
3
votes
1answer
111 views

What should be in an Atlassian toolkit for website PM?

I'm requisitioing some tools for a large scale web development project. Intending to start with the following: JIRA for issues tracking, wiki, git or svn hosting Greenhopper plugin for agile PM ...
4
votes
4answers
442 views

Can clients report bugs and issues into Jira without being setup as a user?

I'm looking at implementing Jira (and add-ons) for our team to manage projects and bug-tracking. Obviously I will set the team up as Users but do clients need to be setup as Users to report bugs and ...
7
votes
6answers
10k views

What's a good way to do requirements management in Jira? [closed]

My team gets a pretty big corpus of requirement documents before each product... and by "pretty big" I mean roughly a hundred documents with 20-200 requirements a piece. We're moving to Jira for ...
1
vote
2answers
1k views

JIRA - generating work log reports

We are using JIRA to manage our tasks and to allow our client to review the progress and decides what to do next. Our developers are logging their work pretty accurately. Ideally our workflow would ...