Knowledge Management involves several strategies that an organization may use to educate, train, share experiences, document processes and procedures, distribute information, and keep that information up to date.

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Is it a good idea to replace Confluence with a custom in-house workflow based on search? [closed]

Our team (40 people) is currently using Confluence as a knowledge base repository. There are many problems with confluence - formatting text is limited; can't paste images in the text; editing bugs; ...
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124 views

Tool for writing progress logs/documentation? [closed]

I'm looking for tool (web application/service) that would allow me to write progress logs. I like to document what i'm doing over time, so i can look back what i was doing, what am i doing wrong, and ...
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216 views

ProjectFork is not user-friendly, is there a friendlier system that we can host ourselves? [closed]

We use ProjectFork right now and it seems to be working fine, but we need something that's: more user friendly we host ourselves Our standard requirements for functionality are: Trouble Tickets ...
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1answer
197 views

What are the Knowledgement Management best practices you follow in your organization?

I would like to know what Knowledge Management best practices that you follow in your organization?
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5answers
1k views

What are the effective Knowledge Transfer recommended processes

Due to heavy attrition rate my project team usually get new developers at various stages of the projects and sometimes even in the maintenance phase. We are currently following an informal way of ...
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2answers
2k views

OneNote as an enterprise wiki?

I like wikis for knowledge gathering / sharing but the usability of many of them could be better in my opinion (for example, MediaWiki is popular but has quite complicated and verbose syntax which can ...
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3answers
2k views

How to organize knowledge within a wiki?

Using wikis as a knowledge database becomes more popular since a few years. But now I realized that most of the knowledge is lost because: articles are out-dated there is more than one page for the ...
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2answers
227 views

Whose responsibility is it to encourage/ensure knowledge flow across Agile teams?

I am working with larger and larger organizations adopting Agile. One discussion recently has kept me thinking about a challenge I hadn't been paying attention to heretofore. That is, how do we create ...
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3answers
98 views

How to transfer knowledge from QA into a Knowledge Base for the company?

In a generic community forum, how would I best curate user-generated content in the form of a Q&A pair - into a knowledge base?
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Could a Knowledge Manager be a Project Manager?

The Knowledge Manager role has evolved drastically from that of one involving the creation and maintenance of knowledge repositories to one that involves influencing the culture of an organization ...