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3
votes
4answers
183 views

How do I improve the development process at our small startup?

I work for a small, independent software development startup. We’ve been in business for nearly three years now and things are going pretty well. We’ve got a pretty steady stream of projects for an ...
0
votes
2answers
82 views

Can Quality be an adjustable constraint of an agile process?

When defining the constraints of a project, the classical Iron Triangle defines three concurrent constraints: Resources, Scope and Time. Some more complex models (see the Project Constraint Model) add ...
2
votes
4answers
129 views

How much overhead for code-review , test driven development , refactoring

If i work in a software team which is typically driven by delivery, and if we want to study the introduction of peer review, test driven development and refactoring, how much time delay can be ...
1
vote
1answer
38 views

Quality and Risk

Trying to understand the entailment between Quality and Risk, can we state that "Non Conformance to Quality Leads to Materialization of Risk (Known/Unknown)"? If this statement is true, how ...
1
vote
1answer
121 views

Can a company follow Agile and ISO?

Can a company follow agile and quality management hand in hand? Because Agile says focus on people instead of processes and tools, be flexible, focus on minimizing documentation, etc. But a quality ...
1
vote
3answers
121 views

Where is the Deming study that asserts most errors are in organization or process?

Organization background: SW development team, painful level of bugs, little process (2 to 3 pts max on Joel Spolsky's 12-point test). I have hard time convincing the team that the organization is ...
1
vote
2answers
134 views

Non-technical testers on a Scrum team

We're trying to get started with Scrum and I'm not sure how to handle QA in our situation. Like many organizations, QA and product development are separate entities. However, we have QA teams that ...
3
votes
2answers
606 views

How to decide which quality methodology for Business IT projects?

There are Six Sigma, Lean, Process Quality Methodology, ISO9000 etc mainly used for quality management in project/systems analysis life cycles for process improvements. To be successful it's always ...
1
vote
3answers
296 views

Can EVM be Used to Track and Manage Quality?

Currently, I think I've got pretty good tools when it comes to measuring Budget (enough and more Excel docs that are regularly updated), Scope (against a mutually agreed upon statement of work), Time ...
4
votes
2answers
452 views

Which quality management approach is best for small-scale, research-based projects?

The type of project is small scale. It only includes research based on a topic, say selection of the best laptop, and involves only one individual working on the entire quality plan. Is PDCA (Plan Do ...
5
votes
3answers
3k views

What software quality KPIs do you use?

I need to define the KPIs which will help me to say if software coming out from the project is good or bad. I mean does it fulfill quality KPIs which were targeted or not. The question of course is ...
4
votes
2answers
511 views

What does a quality management plan look like?

I'm developing a quality management plan as part of a study assignment. I guess I'm a bit lost on where to begin. What general structure should a quality management document have? Or will it look ...
5
votes
4answers
665 views

What are acceptable quality levels for various kinds of software?

Is there any statistics or at least some industry consensus on what are commonly acceptable quality levels for various kinds of software? I am certainly not talking about space shuttles or life ...
4
votes
2answers
3k views

Who writes the test cases for your client when it's time for Client Acceptance Testing?

This question has recently come up at my organization. When it's time for the client to review and accept either a large ecommerce implementation or a smaller feature enhancement, will your QA team ...
14
votes
9answers
689 views

Leading (predictive) Metrics?

I was wondering what useful leading metrics people might be using to predict failures/issues after release. (I'm assuming SW projects). There are lots of lagging metrics that capture what has ...
3
votes
3answers
141 views

Tool to manage manual tests

I'm about to start writing up a spreadsheet to describe some manual test steps and expected results. This will be sent to people to test the website get them to fill it in and then send it back. It ...
0
votes
2answers
184 views

is javadoc a good way to support software quality in documentation of code? [closed]

I have generated the javadoc for my app, but my question is if I want really support software quality in documentation of code, Its just ok with the javadoc, or what else to do? thanks
3
votes
3answers
119 views

Quality Improvement Projects in Operational Environments

The idea here is to improve the quality of the service delivered by the Operations Team in a department responsible for the distribution of Variable Marketing Payments. This team primarily creates ...
15
votes
7answers
18k views

How to measure quality in a software development project?

Quality is one of the four key project constraints, which need to be planned and controlled by a project manager during the entire project lifecycle. In order to plan and control it the PM, first of ...
6
votes
2answers
514 views

How can the role of QA maintain the alignment between the Business and IT?

In my previous organization there was a disconnection between the Business Operations and IT that always impacted the final derivable. For some reason, the Business intent was not accurately ...
5
votes
3answers
631 views

How to define a Test Exit Criteria?

How can a project manager specify a testing task statement of work for a fixed-price contractor? I'm hiring a contractor to do testing in my project. All other works like design, architecture, ...
11
votes
4answers
919 views

How Quality Assurance is related to Testing?

Very often I hear people say "Quality Assurance" while talking about "Testing" and vise versa. According to my understanding these two terms mean different things. Could anyone explain the difference? ...
10
votes
8answers
165 views

Should one give an access to Issues Tracking System to a project sponsor?

Should a project sponsor have an access to Issues Tracking System (call it a "bug list")? If yes, how do you manage a potential conflict between sponsor's expectations of bug-free quality and a list ...
5
votes
1answer
978 views

What is the relationship between the Kano Model and Quality Function Deployment?

I've read a bit about the Kano Model, and seen pictures, etc: but how is this connected to the idea of Quality Function Deployment. How do you integrate the ideas behind the Kano model into QFD? ...