We have Remedy-based software that is used for task planning and time tracking. No real project management features are supported, but we need to use it because our budgets are calculated using the software.
I would like to introduce an effective set of tools to improve our project management process while keeping it aligned with the "master" planning/tracking software. An idea would be to use something different (e.g. Basecamp or similar) and then implement some integration layer to the DB.
How do I start? Any advice?