I’ve been tasked with updating the business cases underlying several projects in a program that is significantly over-schedule and over-budget. I’m anticipating that this exercise will also force us to revisit things like our overall development plans, program/project governance structures and our internal communications/engagement strategy.
While the mechanics of this are straight-forward conceptually (i.e. engage end-users, suppliers, etc to define business capabilities required, benefits they will accrue and their associated costs) I’m concerned about meeting resistance from current project leaders. They have put a lot of time, effort and personal prestige into what has been done to date, and I see a huge opportunity for them to become opponents of change if things aren’t handled well.
- If you were going through this kind of exercise, what would be the key outputs/products that you would generate? For example, in addition to revisiting the business case would you create/revise a governance plan? Communications strategy? Vision?
- What are key aspects that must be addressed from a human perspective in order to help avoid unnecessary opposition/resistance?