I realise this is not strictly a Project Management question, but is very closely aligned to PM practises and people, so I hope it's in scope. I am currently in the process of applying for an internal role as Project Management Team Lead. This will involve line management of up to 10 project managers. The workload is a combination of IT Systems Change and Business Change. Development (i.e. coding etc.) is done by outsourced third parties. I am a reasonably highly experienced technical project manager, although I have in the past performed this role for other employers.
I have been asked to produce a presentation on a Case Study, mainly around allocation of Project Managers to Projects when there are too few of the former and too many of the latter. One of the questions I have been asked is "How would you achieve and maintain a high performing team"
I have produced the following:
- Ensure the team has clear objectives over and above personal objectives, and a means to measure and track itself against those objectives
- Ensure team objectives are cascaded and supported by personal objectives
- Identify individuals' strengths and weaknesses (including myself) and create targeted Q&A sessions where members may evangelise and advocate on their strengths. For example on:
Estimation and Planning, MS-Project, Stakeholder Management, Risks and Issues Management, Testing Management, Documentation, etc.
- Enlist the team to help with resource planning wherever possible to share the difficulties and foster better "buy-in" on resource allocation decisions
- Ensure the team knows that support, advice and "top cover" is available when/if they need it, and ensure it is always provided when asked for
- Ensure problems and issues are discussed privately, transparently and in a blame-free environment
- Ensure regular social interaction outside of the work environment where appropriate and possible
... I've never really had to put down on paper before how I expect to develop a highly performing team. It's been an interesting exercise.
So my question is- Have I missed any critical items?!