To set some things straight. I have got experience with scrum and I know how the planning process goes in a Scrum project.
The question I have relates to the start of a project. Let's say I as a PM or Scrum master get a document from a client where it says roughtly what he wants.
- An online platform
- Some information what the website is about (lacking many details)
- Various couplings (of which the description is ambigous)
- And some deadlines.
Now the client wants a price quote. Now the question is how to go about this.
- The customer wants his product on Time
- We both don't want to have disagreements about the delivered work.
- Was it promised or not. The customer wants a price quote while the specs are not clear yet
I would like to know how others deal with this problem.