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Recently I moved a bunch of JIRA issues from one of my projects to another.

When I created a JIRA Agile board for the new project (just based off on the new project, no special filters) I could not see any of the issues I created. Whenever I create a new issue, it also doesn't show up.

When I do a query fro the project issues, they all show up.

I checked the Board filter: project = IT ORDER BY Rank ASC

Seems fine...

Any ideas on troubleshooting.

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  • Make sure you have not checked any of the Quick Filter at the top.
    – Aasimon
    Jul 18, 2014 at 8:51

2 Answers 2

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I just had a very similar issue. For me, I had a 'Work Sub-Filter' auto applied when I created the board. Removing that fixed the problem.

You can find the setting on the general settings page of board configuration:

Jira settings screen

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If you are using a Scrum Board in Jira then you would be able to switch views between Plan and Work. Plan view will show all the Jira tickets, where as Work mode will show only the current sprint's tasks. Create a new sprint and assign that sprint number to Jira tickets, this will populate the Work view of your Agile Board.

enter image description here

Creative Commons image copied from https://confluence.atlassian.com/display/AGILE/Using+Plan+Mode

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  • I am in Plan mode. No dice :( However when I started with JIRA this was definitely confusing (so useful to community)
    – Toli
    Jul 15, 2014 at 17:50

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