My company has several product offerings, each with a dedicated development team, plus a number of people on the business side that control the product's direction.
We currently use a homegrown ticketing solution that allows business to create tickets, work with project managers to gather requirements, and eventually drop the tickets on a product's development queue. The business owner of that product controls the order of the backlog.
In JIRA, what is the optimal way to get this functionality across?
I understand JIRA Software now has the concept of "business projects" and "software projects". Should I move tickets from one to the other? Business doesn't need to see all of the development fluff we need for day-to-day operations, and we do not need to see what they are currently planning on their side.