When starting a team new to using kanban boards (in this case a physical board) how do you assign tasks to them and get them in the habit of checking the board for new responsibilities?
Edit: The team is a few experienced engineers/techs and a handful inexperienced techs.
Tasks come sporadically but have a typical flow. For example, one engineer may be assigned to research a COTS product, then the manager would take care of making sure it finally gets purchased and delivered. We'd plan on having a few main lanes, something like "propose", "research", "approve/reject", "done".
- Start a sticky note and assign a users name to it
- for the first few weeks email the person responsible and mention 'check the board for status!'
- Have a temporary lane labeled 'emailed responsible user' to denote the task has been assigned via email. this would get deleted as people got used to the board
My concerns with this idea
People may become reliant on the email and forget the board
Deleting a 'temporary lane' disrupts the momentum gained over those weeks
The original assumption "people won't jump on the board idea" could be wrong and everyone is looking at the board
Assume people will look at the board and use a less formal verbal discussion "hey Bob did you research that one issue with the PC? I threw it up on the board 2 days ago and sent you an email with the details"
Ideas from Other SO Questions
this question and this question address how to visually show who's responsible but not how to tell that person they are responsible for the task (again assuming people won't be in the habit of browsing the board)
For each team-member, use a magnet with it's name on it and put the magnet on the sticky (the task).
A yellow note represents a project and an avatar shows who or which team is working on that project