I work as Scrum Master in a team which has developers and QAs. In the organization I work for we have a review cycle every six months. Directors do the evaluation of the Scrum team based on agile principals and team output and managers do the evaluation of individuals. But we do not have a formal feedback process from the Scrum team to managers for individual team member.
For example, what if a team member needs his\her working style changed and it's not happening even after multiple discussions? The reason why I think a formal process is necessary because it is my feeling that people do not think they belong to the Scrum team since in appraisals\reviews, the Scrum team is not involved and all of it is still in the hands of management.
I was wondering if you had dealt with something of the sort. What was your solution?
Little bit more information: we have mix goals - part of goals are team based which directors look at based on team's output and part of them are individual goals managers set based on their understanding of individual and expectations. There is no discussion between scrum team and managers while setting the individual goals. They can be about soft or hard skills. But the work is done in scrum team and scrum team is not aware of individual objectives. But they are evaluated at the end of six months nevertheless. If they were only team based goals I wouldn't worry. But if individual goals conflict with team goals, then employees would\do give preference to individual goals (or whatever manager says) because at the end of it all, it's their opinion that decides appraisals at least when it comes to individual goals.
About the example, I gave was a general example. It can be good thing as well (someone going out of the way). Problem I see is that there is no way to recognize that. All these needs a process to funnel into. I have tried in the past to send feedback to manager since manager decides individual goals' evaluation but it was met with passing consideration if any. All this complexity leads me to believe that there has to be feedback from scrum team to management.The 360 degree feedback suggestions seem okay to me. I don't want to be elevated to manager at all but I do not know how to protect the team if scrum team feedback is not part of the process of evaluation. Would it be ideal to have 360 degree feedback (do that in accordance with agile) or is it just somehow making agile work in mixture of traditional management with agile? Or would it ideal to have only team based goals or should scrum team have discussions with managers while deciding goals, individual or otherwise?