I need to set up a filter subscription for sending a list of issues that are not in (Resolved, Closed) AND assignee is EMPTY to reporters and to their team leaders. So I need to find any issues for every possible reporter and send that list (if it's not empty) to said reporter and to the reporter's team leader. How can I do that (if it's possible)? If there are no options with native JIRA features, maybe there are some third-party solutions?

  • Do you mean: status not in (Closed,Resolved) and reporter=currentUser() and assignee is EMPTY ? That would show what you need to the reporter when they opened the filter. The team leader would be a different filter.
    – lnjuanj
    Jun 6, 2017 at 8:31
  • Why don't you set your jira to have the assignee field mandatory? If the real assignee is unknown you assign it to the person who has to find the correct person? Jun 6, 2017 at 17:41
  • @lnjuanj, Yes, it should work for the reporter, but still there is no known solution for team leader Jun 7, 2017 at 7:14
  • Team leader is the same as Project Lead or Component Lead? I only see Team Leader in my Tempo plugin. Please clarify about it. BTW, do you have the script runner plugin?
    – lnjuanj
    Jun 11, 2017 at 14:58
  • Any news about this? Could you finally find a solution?
    – lnjuanj
    Jul 20, 2017 at 20:46

1 Answer 1

  1. Save the filter @lnjuanj proposed and share to all, show this on a public dashboard, each team member can have a tab open with the dashboard
  2. Get each team to create an equivalent search with assignee the team lead, show this Filter Result on a team dashboard

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.