Apologies if this sounds like an agonising 'which tool' question. It is not meant to be.
I have a client who has a global license for a tool called Workfront. They are setting up a new PMO to run primarily digital projects, carried out by scrum teams using JIRA (for the product development). My task is to evaluate Workfront for suitability. I have spent some time looking at reviews on g2crowd.com, and softwareadvice.com to gather data, and as expected (perhaps the same for any tool) there are some potentially serious problems which could arise. Some of the comments are pretty terrifying if applied to a large scale digital program.
I am absolutely not a fan of adopting a tool just "because we already have a license". My view is that JIRA and Confluence serve the information management, tasks management, and collaborative needs of a scrum team and PMO effectively, and if the PMO wants robust and mature tool for planning then MS Project is solid if you don't try to be too clever. From what I can tell, Workfront needs yet another tool 'guru' to be about for when people get stuck, to help decipher the admin UI and let people get back to productive work.
If Workfront cannot work reliably alongside JIRA it will not be recommended. Any wisdom on offer? Thanks in advance :)