Situation: - there is a specific team member who is not giving all his\her contribution - it has been communicated multiple times on the team level that we need to take initiative because we are responsible for picking up and finishing tasks. More we do, more respect (and therefore salaries eventually) is earned.
Given the fact that giving suggestion on team level is not working, neither is 1 on 1 discussions, in a scrum team, what kind of questions are allowed and who can ask them directly to the person in question? For example:
- What is taking so long to complete this kind of task every time?
- what you are not taking initiative?
To answer @yitznewton comment. This person unfortunately is from other department (QA) and we have strict policy not to interfere with other departments even though we have agile and work in scrum team. I can see that
The task that would take about two hours almost every time goes to next day
Even though I have suggested to the team that if you have other tasks we do should do them as per priority. I can see that still lower priority tasks are worked on first (I have started getting answers such as "I worked on other things so I didn't work on task I was supposed to." without any explanation about what "other things" are. but due to policy mentioned above, I cannot interfere much.)
Even if there are enough tasks (so that we don't have to pull anything from next backlog), many times tasks spill over but since I cannot ask pointed questions, all I do is advise team in general what we should do as per agile process.
When the task is finished, and there is free time, instead of pulling other tasks into the sprint (for example we usually have lot of studies to do), time is spent on anything but work.
Every time, I need to assign work which I have explained multiple times that they can do that by themselves.
Every time I miss to do that, it is taken as a chance not to work. While my mistakes are pointed out (and there are few) quite visibly, my help is not acknowledged at all.
I can see that (even though I don't want to) inordinate amount of time is being spent on chatting to spouse, facebook, blogs, instagram.
When this person does work, it's a quality work, that's the only reason why I have been bearing this for long time.
Thanks in advance!