4

Is there a commonly used term to describe the organisational phenomena whereby procedures and processes become increasingly complicated and arduous?

4

Excessive complexity in processes is called "Red Tape"

You can see the Merriam Webster definition of red tape here: Official routine or procedure marked by excessive complexity which results in delay or inaction.

The term originates from the red tape formerly used to bind legal documents in England.

You can see the Wikipedia definition of red tape here: Red tape is an idiom that refers to excessive regulation or rigid conformity to formal rules that is considered redundant or bureaucratic and hinders or prevents action or decision-making. It is usually applied to governments, corporations, and other large organizations.

  • Red tape is good, +1, but does it cover all the areas where a process can get fat and ugly? – David Espina Oct 25 '17 at 14:23
  • I think it does. Having said that emphasizing the notion of en.m.wikipedia.org/wiki/Bureaucracy could be beneficial. Do you have an area where you think it’s not covered? – Josh Bruce Oct 25 '17 at 19:44
  • Well, using the TIMWOODS model, I don't think waste in transportation would necessarily be red tape. I don't think over producing would be, either. Producing a ton of defects would not be red tape. Excessive inventory is bad decision making, producing waste, but not necessarily red tape. – David Espina Oct 26 '17 at 12:23
  • Seems like red tape, bureaucracy, and waste together covers process fat. – David Espina Oct 26 '17 at 12:24
3

Bureaucratization

Tendency to manage an organization by adding more controls, adherence to rigid procedures, and attention to every detail for its own sake.

Red tape is about right, but it refers to the outcome not the process. I found Bureaucratization here. This is the correct meaning but the word is a mouthful and certainly not commonly used.

1

I think it's just called waste. I never heard of a specific term other than waste being used. Look for TIM WOODS in your organization:

T: Transport I: Inventory M: Motion W: Waiting O: Over producing O: Over processing D: Defects S: Skills

These are the eight areas where you can lean your process.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.