Situation: My company is using external developers. These developers are working in a Scrum setting with a delivery manager to manage the communication with us.
The team is very satisfied with the use of Jira. All estimates and hours spent are tracked which makes the (outsourcing) scenario very transparent. What isn't transparent are the hours spent on (scrum) meetings, hours of the delivery manager and other related activities.
What is the best practice to keep track of these kind of activities? I can imagine a situation where we possibly create separate 'user stories' to track these hours, but looking for a better solution.