I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?

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My answer is based on JIRA server v7.10.1 . Control charts usually do not include working hours. There is an option to include non-working days in calculation. enter image description here

However, please ensure that if you are using Tempo for Timesheets, Your workload Schemes and Holiday Schemes are set according to your business hours.( Tempo --> Administration --> Workload schemes)

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