I'm working as a technical PM on a software project. The decision making and technical demands are such that day-to-day tasks (such as communicating properly with the customer) are suffering.
We want to bring in someone in order to unburden me of some admin responsibilities such as:
- Organising meetings
- Taking and distributing minutes
- Formalising action points and chasing people to do them
In other words, leaving me to manage the internal side of the project and discuss with the client, with them responsible to keep all parties (me, project owner, client) informed and accountable.
Is such a role widely understood to exist? Would we describe them as a Project Administrator? PM Assistant? Junior PM? Or is this basically a PM and I need to redefine my job title? We need to advertise and as such ensure we describe the title and role correctly to attract the right people.