I work in government and our department has a communication problem. I'm trying to use a kanban board to solve this. I went ahead and started using a kanban board for just myself so I could figure out what to do about certain unique problems we face that programmers don't - my office does things related to programming, but there's very little programming going on by design.
A major issue I'm running into is that most of what I do is just waiting for other people so I can get past blocks and finish up my stuff.
How should I be handling this in kanban? I've tried raising my work in progress, but that's just lead to more waiting.