I am a ScrumMaster for a team of developers and QA's with a Product Owner.
I have tried unsuccessfully for the last year to get the PO to understand what the role of the PO entails and he just does not seem to get it. He tries my suggestions for a few weeks and then he slips into his old mode of working especially when deadlines loom:
- Micromanages team members
- Manages the team
- Attempts to plan the teams day, during standups
- Leers at them when they are sitting in a group chatting and asks why they are not working
- Constantly asks for updates
- Attempts to design the solution
- Relentless in his pursuit of understanding the solution design at a low level
- Dominates almost every team meeting and ceremony including technical solution design meetings even though they clearly don't have solution design experience or development experience
- Is constantly involved in team management related work e.g. resourcing of the team etc
- Does not write/is not able to write user stories and acceptance criteria at a level of detail for the team to design and code effectively
- Spends more time on the first points than actually doing requirements elicitation
What have the team said:
- They have raised the need for acceptance criteria and scenarios on numerous occasions
- They have said that the requirements are not clear and do not provide enough to 'go on'
- They have said they do feel 'managed' by the PO (during 1on1's with me)
My question is where should I go from here. I am at the end of my tether.
I was thinking my next step should be to talk to his manager and explain that I think he would make a very good traditional manager or project manager but I cannot see any qualities useful for a Product Owner.