I'm handling a Production support team. How to keep the team motivated and busy when the daily 'Business As Usual's are mostly automated and the team requires 2-3 hours in the day to complete the manual work? The management team doesn't want to shuffle/reduce the team, anticipating a new project will be live in the near future (maybe 1-2 months).
The team already has done a few proof of concepts and obtained new learnings on the technical and process side. They also help the other teams whenever required.
The question is: how to engage the team and make ideal use of the free time?