From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira.

Since there @mention triggers an email event, is there a way to add additional triggers in Jira or secondly, have an Outlook trigger create a new watch in Jira?


Not sure about Outlook, but there is a workaround in Jira. Using JQL, you can add a small snippet to screen for your mentions in all tickets that you are not watching.

The exact snippet is available on the Atlassian community forum. I don't want to copy the snippet here since it is not mine.

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