I'm stuck with a problem. I need a Jira Mail Handler which is able to handle the following case:
A user sends a bug report to a special e-mail adress, let's say firstname.lastname@example.org. The mail then get's forwarded to a Jira specific e-mail, let's say email@example.com.
From there, an issue should be created and an e-mail should be sent back to the user and the adress firstname.lastname@example.org containing a message like "The issue has been created, thanks for your patience".
I tried writing my own mail handler using the Jira tutorials but got stuck quite fast, because I don't have much experience with Java/Maven/Atlassian SDK.
Is there any mail handler plug-in which is capable of doing this or any other possible way?
Thank you very much for your patience!