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I'm stuck with a problem. I need a Jira Mail Handler which is able to handle the following case:

A user sends a bug report to a special e-mail adress, let's say bugs@company.com. The mail then get's forwarded to a Jira specific e-mail, let's say jira@company.com.

From there, an issue should be created and an e-mail should be sent back to the user and the adress bugs@company.com containing a message like "The issue has been created, thanks for your patience".

I tried writing my own mail handler using the Jira tutorials but got stuck quite fast, because I don't have much experience with Java/Maven/Atlassian SDK.

Is there any mail handler plug-in which is capable of doing this or any other possible way?

Thank you very much for your patience!

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