I am working on a small case study of the restaurant who is suffering a loss in business of nearly about 70-80% due to COVID-19 situation so the business owner would like to revamp his whole business model to increase his sales and revenues.
Currently, the problems he is having right now are the complicated 3rd party app for online food delivery, delivery app services for taking out are taking a lot of commission. Right now the restaurant is allowing people to eat outside with only a certain number of peoples. So all these factors are contributing to the loss in business. These are the factors I have discovered while reading the case study.
As a business analyst, I have been told to revamp the current business model and come up with something that would increase his profit and sales of the business. But I have not worked as an actual business analyst so I don't have any idea from where to start and how do I analyze the problem and come up with a solution.
I would love to hear from wonderful peoples from here.