I am facing a problem of registering the impediments in one place from several projects that we are running at the company.
What I have tried
- another Jira board for product owners to create issues meaning the blockers/impediments we are facing and then moving it to different stages - did not work out really well because the POs were forgetting to move the issues standing for impediments on another board on the regular basis
- manual reports during biweekly meetings (this is what we are currently using) - difficult to maintain, it is not automated, gathering of information has to be planned in advance
This is the matrix that I am using during the biweekly calls with the product owners
The impediments from the previous fortnight with their statuses and whether they have been already resolved or not.
The impediments that we are having right now.
All of the information mentioned in the first two categories are viewed from the standpoint of which side is causing them: we as a company, our clients, third parties such as providers of products we have in use on our projects. Is anyone except us is causing impediments or blockers, is this side aware of this fact - that is another thing we look at. Then we analyze if the problems stop us from delivering everything else or are blocking us from testing the products or not.
I would like to know what are the good practices that you are using on your projects that help you store the impediments and keep them up-to-date automatically with little effort from the people involved (POs mainly). Also this would be a big plus if the solution you have could have auto-generation of reports on the impediments in pdf, excel or email notification formats.