I've seen the concept of an Issue Register in PRINCE2 but that would for issues and risks during a project that well end as they all should do.
I've never used one in practice for either a temporary project or day to day work.
I envisage for day to day work that comes into an operational team that the same concept can be used so that a team is asked to log an issue or risk so managers are aware it exists. Once the status column changes to 'Resolved' etc then it will filtered or moved off the current list.
Is this use commonplace and any pitfalls I have missed for using a project management tool in this way?