How do you monitor your workers and how do you make sure they are not just staring at the screen, and eating chips?
What kind of software or method do you use?
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Sign up to join this communityHow do you monitor your workers and how do you make sure they are not just staring at the screen, and eating chips?
What kind of software or method do you use?
This type of micromanagement will chill motivation. There are a lot of studies and insight into that with a bit of research. So while you may "find" an issue if you did this type of inferior managing, you will exacerbate this supposed issue with others and slow progress. Building motivation--enabling purpose, AUTONOMY, and mastery, you will chill the supposed issue you're trying to find and enable progress.
Further, paying for so-called idle time is nearly always less expensive than trying to recover quality and schedule when workers are over-worked in a silly attempt to minimize the supposed issue you're trying to uncover. So idle time is available capability to use when issues arise...and they will arise.
This question also exposes or indicates a supervisor's preparedness for the role that person is in. There are times when this type of micromanagement is appropriate and the right thing to do, but never in a general management approach.
We don't, because we don't care if employees stare at their screens and eat chips. We care about whether or not our company meets its contractual obligations to ship software by the dates it has committed to ship by. Whether people spend their day eating chips shouldn't affect that.
The easiest way to monitor employees is to monitor their output, e.g. whether or not code gets written before the deadline we need it by. It's really easy to monitor that; you just look at your source control tool, or the modification of items in whatever project planning software you use. Or if you're not a software company, whatever else counts as output.
If your business doesn't already have a means of measuring employee output, then it probably has other problems. Especially if it's considering inventing A.I. to measure how people spend time; that sounds like a big waste of money unless developing A.I. is your company's core business.