I don't quite understand the difference between active listening and the sender-receiver model.
active listening: The message receiver restates what’s been said to fully understand and confirm the message and it provides an opportunity for the sender to clarify the message if needed.
sender-receiver model: Communication requires a sender and a receiver. Within this model may be multiple avenues to complete the flow of communication, but barriers to effective communication may be present as well.
Can someone please explain the differences to me?