- Microsoft Project isn't cutting it as a project communication tool: I have a copy of Project 2010 and so do many other employees, but they cannot be expected to learn how to use this program. Staff could care less about project management and planning, it's not their field. I can't make it show tasks clearly to most people (even to me). My current Project file is 500 rows of tasks and subtasks.
- Our work is interdisciplinary, uncertain, and dependent and affected by outside forces.
- Supervisor wants issue / project tracking not only for staff needs but for tracking and reporting to higher management. It would be great to present the project info to the supervisor in an easy to interpret format for this purpose.
- Different software might be the only option, but I would need to test it with the team.
- We have a portfolio manager that is smart and supportive but has no formal power over team managers and is not a project manager by trade.
- We're not IT, so we don't need bug tracking.
- Easily inform both managers and staff on task progress.
- Nice to have: move beyond just listing tasks and become more predictive.
- Nice to have: attach a resource to each task, but detailed resource management is unnecessary. We're a team of about 15 people.
How can I tame this communication problem? I'm not sure if I'm even asking the right questions / looking for the right thing / or just trying to find a silver bullet.