We are a small engineering firm that has just expanded from one to three workers. Earlier, the managing of projects was done by e-mail, where the user sorted each project by folders in Outlook.
Since the expansion, we need to organize this for multiple users. All the project management tools I have looked at focus on milestones, task assignments, and etc.
We need something a lot simpler. The most important part for us is to have a common list of ongoing projects, current status, and all the email communications related to this project.
We deliver software that is customized for each project (by configuration files and models), and the most common workflow is like this:
Get order, a lot of communication with files that specify the details, delivery, more communication on setup and support. Then it can be years and the software needs to be updated according to new specifications and the communication starts again before a new delivery.
I have looked for months to try and find something suited for our purpose. How should I select the right project management software based on our specific needs, and how could such software be used effectively to support our process?