Questions tagged [change-management]

This is for questions that involve management of the change that can negatively affect a project if it gets out of control.

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29
votes
7answers
5k views

How to go about taking over a failing project?

I work for a pretty small company employing less than 150 people, for the last 35 years this company has never had any sort of project managers and every project that they have had has always come ...
17
votes
9answers
1k views

Testing and customer acceptance of a project is dragging on forever

I'm the only software developer and project manager for the technical side of a project we're delivering for one of our clients. We initially agreed to and signed-off on a high-level spec that we ...
12
votes
5answers
2k views

how to handle multiple project managers?

I am a team leader. My team handles multiple projects. Each has a different project manager. Our priorities keep changing according to deals the company is about to close. The project managers ...
12
votes
6answers
896 views

What techniques or frameworks help with influencing organizational change?

There's change that starts at the grassroots level, where the people who hold the vision for change don't have the authority to just make it happen. What can help? Even if the person with the vision ...
10
votes
6answers
4k views

How to Introduce Uncertainty without Scaring a Customer?

Recognizing uncertainty is fundamental to an Agile mindset. When leading the transition to a more agile mindset, how do you tell your customer that you, as a development team, generally operate in a ...
10
votes
6answers
2k views

How to Introduce innovative change in organizational processes when upper management defends status quo

I have been involved in a couple of project for the past year, and I have been lucky to work with the brilliant team. I noticed that in each of these project there seem to be one or two persons who ...
10
votes
6answers
386 views

How do I get my manager to understand that our project needs to stop here, and that we have to be on a new track?

Let's say, I've been working on a watch. This is your ordinary pocket watch, it has hands, gears, shows the time... About a month passes, and they want us to make this into a wrist-watch, still with ...
10
votes
2answers
158 views

How to do a business case reboot?

Background I’ve been tasked with updating the business cases underlying several projects in a program that is significantly over-schedule and over-budget. I’m anticipating that this exercise will ...
8
votes
5answers
987 views

How to deal with constantly (~daily) changing requirements?

I see a number of similar links, but none seem to have a solution, mostly "they shouldn't be doing that"'s. I agree, but please, read on: Scenario: 800K pages of documents, narrative(e.g. emails)/...
6
votes
5answers
628 views

Is it useful to create a “crisis”, and how should you guide a team?

I'm currently listening to David Snowden talking about complex adaptive systems (a team producing software counts). In Agile software coaching and project management, I've heard that one of the ...
6
votes
4answers
186 views

How to decide if a “quick, small change” should be implemented?

In my blog I assert that (in software projects) the quick, small change does not exist. Let's define the quick, small change as a 30-second task. Let's take a simple task: Deleting the extra period ...
6
votes
3answers
2k views

Does a change request change the requirement specification?

Imagine this: You are working on a already developed system in a stable release and now there is a change request coming up. Do you need to rewrite/change the requirement specification (and update the ...
5
votes
3answers
233 views

Driving process change within a company that only has recently viewed its software as a competitive advantage

I have recently changed roles ( 4+ years ) as a product manager within an organization with previous years spent as a business analyst within a mid-sized agile software development firm and I have ...
5
votes
7answers
683 views

Custom software development, dealing with change requests?

We are currently developing an in house solution. The trouble that we are having is that the main stake holder is cultivating the idea as he goes along, leading to endless change requests. I am ...
5
votes
4answers
217 views

If taking over a project, should the new PM have to stick to the previous PM's estimates?

A new PM taking over a project "mid stream" will need to get up to speed with all of the documentation, objectives, etc. If the previous PM had produced estimates that the new PM doesn't agree with, ...
5
votes
5answers
979 views

How to approach a project given to new PM during execution with vague requirements?

One of our PMs just got a new project that was on the execution phase with vague requirements. Because of these vague requirements, the Client have requested many changes, and the product development ...
5
votes
5answers
520 views

From ScrumMaster (or any agile coach) to a direct line manager - how do people change their behavior?

I've been working as an agile coach for little over one year for one team. Recently I became a line manager for the same team. So now I'm agile coach and line manager in one. How can people change ...
5
votes
3answers
154 views

What are the material / steps / knowledge required for a Scrum Master to run a PMO?

Background Recently I started to work in a new company that does not have any methodology in place, but the company does have an idea to set up a PMO to act as a central hub to gather and to run all ...
5
votes
2answers
123 views

How to create a champion advocating change in a loose organisation

My company has a new governmental customer that is causing me a major headache. That customer is a group of loosely based organisations existing within a regional hub. The regional hub has budget ...
4
votes
4answers
786 views

Is alignment of scrum retrospectives with Change Management possible?

Given a case where an organization has both dozens of scrum teams and a global Change Management program, does it make sense to feed information available through the Scrum Retrospectives to the ...
4
votes
2answers
296 views

Documents needed for everyday changing requirements

I am working on a project in which almost everyday we get new requirements that need to be done ASAP. Probably, this is what the client wants. I am curious to know if this is call "Agile" project. ...
4
votes
4answers
531 views

How to manage projects/to-do lists efficiently?

We are a software company being outsourced by another company. Procedures for meetings, new projects, and to-do lists are emails, emails and more emails; no calling, no skyping, just emails. By this ...
4
votes
2answers
10k views

How to track change requests over a functional document

Functional requirements tend to mature as the time goes by, and the initial versions of requirements for a project are usually based on assumptions (otherwise the work would never start). As the ...
4
votes
5answers
429 views

How do I end crashed sprints and remain responsive to the customer?

We have been using Scrum methodology and have been mostly successful, but there are few weeks where the sprints are totally crashed by customer demands or defects. Is there a better way of handling ...
4
votes
2answers
665 views

Should a change request impact original user story?

I am working with an organisation that has a continuously evolving product. Although original product is in production, business is regularly giving new requirements or change requests. The teams are ...
3
votes
3answers
162 views

How to deal with non negotiable change

One of the issues my organisation has is where change requests are requested during a sprint cycle in a particular high volume worksteam. The development team are often forced to accept these change ...
3
votes
1answer
167 views

How to tell a client 'no'

For a client project, we have a client who is always looking for free add ons. The problem is that when I tell them 'no, we can do this but it will cost you' they go ultra emotional and kick up an ...
3
votes
1answer
81 views

CR Rejection / Approval based on the Technical Feasibility

I have a concern with regards to CR rejection / approval process. A client presents his / her requirement to the PM and PM asks them to raise a change request, but once the requirement is analyzed, ...
2
votes
3answers
118 views

Resistance to change from senior manager

In a company that wants to become more agile in the way they work, they brought in an agile coach. The coach is exploring what changes need to be made, makes suggestions and helps coach the company's ...
2
votes
3answers
483 views

Communicating change impact to clients

I am working with a technical client ( means he himself developed that website from some other developer by his instructions and code is now code is completely messed up ) and he has mentioned in the ...
2
votes
3answers
242 views

A development workflow for a team of 3 developers that minimizes outside interruptions?

My question is similar to these two topics; A software development workflow for a company of 2-4 developers? How to manage a Web Project but where my team fails is when we are all working on ...
2
votes
3answers
103 views

Requirement gathering cut off when the time for requirement collection is too long

I am doing a small project. Users can only provide a part of requirements. The period of user requirement gathering has lasted for two months. But it seems we will receive no information for the rest ...
2
votes
2answers
533 views

How does the team deliver consistent velocity when user stories are de-scoped mid-way through a sprint?

We are using the Rally tool for managing our sprints. Mid-way through one of the sprints, the Product Owner de-scoped two user stories. These two stories are complex user stories carrying 8 story ...
2
votes
2answers
496 views

How should a drastic deviation in overall design be managed in Scrum?

We are starting a Sprint today, first day of a 3-week Sprint. Our requirements from the client are still evolving, so remaining hours are estimated on some unclear values. How should a deviation in ...
2
votes
1answer
52 views

Strategy to manage and organize Contractor's Work and change requests

We have subcontractors doing work for our company, and all of the information is exchanged between e-mails. I found out that every time someone asks for info, we need to look back at our e-mail, then ...
2
votes
1answer
77 views

Change request affecting sales - what KPIs shall be used for tracking commercial perspective?

In our organization we decide to develop new product after we have enough evidence and confidence this new product will bring X amount of revenue and gross profit. Then in execution stage we face ...
2
votes
1answer
63 views

How can ITIL Change Management adapt to work with iterative frameworks and the Agile values?

A Change Management representative recently attended a Scrum workshop for a separate business area not under traditional ITIL Change Management. He asked for a some guidance and resources on how his ...
2
votes
1answer
293 views

How to manage cost of change / impact analysis with no funding?

The PMBOK® Guide recommends that when a scope change request is submitted, an impact analysis is performed to assess how the change could affect the overall project. How does this work affect the ...
2
votes
3answers
163 views

What do I do with the excess WIP when starting a conversion to Kanban?

We're about to shift to a Kanban process, but (as one would expect) there is way too much WIP already underway in the organization. If our day one Kanban board reflects the current state, it could ...
2
votes
1answer
107 views

Machine learning in Requirement change management

Good day! Looking for an example or a demo which describe complete process of requirement change management using similar historic change request using any machine learning technique or any data ...
1
vote
2answers
798 views

Does a Product Owner submit to Change Control before re-grooming Product Backlog?

In your experience, have you found it beneficial to enforce Change Control upon a Product Owner after the Product Backlog has been agreed? IE If he/she wishes to change the scope by adding in/taking ...
1
vote
2answers
274 views

What is change management?

What is change management? How do we do it in software development? What are most popular or best methodologies for it. Can anybody suggest good reading about it. Thanks.
1
vote
1answer
195 views

When making technically minor changes, should i create a new user story or update an existing (closed) story?

I am working with a team that is maintaining case management software. We are suffering from drift between different specifications, agile artefacts, implementations and understandings. I would like ...
1
vote
1answer
51 views

How to handle last minute misleading requirement and/or dissatisfaction

I have been discussing the question with a co-worker lately. We saw a project that was on track and almost ahead, and during the meetings the stakeholders were quiet and "satisfied" telling that ...
1
vote
2answers
272 views

Predicting release date change in Kanban due to PROD issues

We are transiting from Scrum to Kanban. One of the things we need to still have to stick to some deadlines (stakeholders need to know some dates). We have some classes of tasks negotiated with ...
1
vote
1answer
137 views

Change Request to change scope

We're running a project and we come to conclusion that the approach used in the project to handle the business issue is not performing as expected. We're changing the scope of the project to meet the ...
1
vote
1answer
1k views

How do you modify a delivered user story?

If you delivered a user story in a previous sprint and then need to make changes to that feature in the current sprint, what do you do? Examples: Change the user interface (UI) of a screen. Change a ...
1
vote
2answers
95 views

Selling agile to stakeHolders hostile to change

Have you ever worked with a stakeholder who revelled in being known as the busiest man in the office? Everything is an elevator pitch? They've seen it all. How best to pitch the benefit of going ...
1
vote
2answers
2k views

Is change management certification valuable? [closed]

Along the same lines as this question on PM certification, I'm trying to work out the value of change management certification. Note that here I'm talking about managing and gaining acceptance for ...
1
vote
2answers
105 views

Agile “Open Source” Content Creation framework

I work for an agile consulting practice. We now have over twenty coaches and about half again that number of other key contributors. We're wanting to create an agile framework to support the ...