Questions tagged [communication]

This tag includes questions about communication-related topics like information flow, meetings, and reporting; communications plan development and management; and challenges that a Project Manager or project team can face in regards to communication issues.

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4
votes
3answers
2k views

How to define a project strategy?

My boss has asked to be project manager. I am not afraid of the challenge expect that. I don't know where to start. We have a legacy server where a couple of apps and a lot of code is hosted. The ...
19
votes
10answers
9k views

What alternatives are there to a weekly status report to collect team members' progress on assigned work?

Each week I issue a personalised email to everyone in the business (there are only 17 of us) with the following headings: Can you provide a brief status report for this week based on your assigned ...
21
votes
11answers
9k views

How to take minutes of meeting effectively?

I have one on one meetings with manager and senior members of our company. They raise points in meetings and I note down on paper. Can anyone tell me what are the formats to note minutes of meetings? ...
4
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6answers
2k views

Scheduling interview with stakeholders

Have a business process re-engineering project where I need to schedule and conduct interviews with business participants and stakeholders in a short period of time (4 weeks). What is the best way ...
8
votes
4answers
376 views

How to integrate Project Managers within an organisation

We do have around 50 PMs in the organisation and they all manage different projects; for different clients; different technologies, different teams. So they are a bit isolated from each other. The ...
15
votes
7answers
361 views

How to Virtually Co-Locate: Operating across two offices

Apologies if this is the incorrect exchange to post this on but none of the others seemed appropriate. We are currently investigating the possibility of opening a second office. We are a web ...
5
votes
3answers
229 views

How to Deal with a Request for Asynchronous Communication?

A colleague of mine asks to be cc'd on my communications to our boss. However, he does not cc me on his communications to our boss. We are on the same level in the org chart. He has seniority and ...
18
votes
3answers
924 views

Motivating younger (Generation Y) members

I realize many articles have been written about generational differences in the workforce, but I'd like to know specific things you've done to help motivate younger team members. I belong to "...
4
votes
3answers
2k views

How to encourage the commitment on a sprint for a team

The biggest problem I have right now is the team is unable to commit on the stories and tasks planned during a sprint. For example, we wanted to implement a new database, which is very complex and ...
4
votes
8answers
341 views

Dealing with non-scheduled time in Project

We build software. We use MS Project. We have projects where someone is booked 100% which really turns out to be 80% with meetings, more meetings, some side meetings, corporate meetings, etc that suck ...
5
votes
6answers
577 views

VCS + IssueTracking + CI for free? [closed]

What is the best way to build an IT infrastructure based on a free / affordable online services (GitHub, BitBucket, etc)? To facilitate collaborative work of a group of independent remote developers (...
4
votes
3answers
212 views

Leading Student Teams

I am currently heading three different projects which are all composed of students from various universities and colleges around Toronto, ON and Waterloo, ON. In each of these projects I am facing ...
3
votes
4answers
925 views

Communicate a project easily without MS Project?

ISSUES Microsoft Project isn't cutting it as a project communication tool: I have a copy of Project 2010 and so do many other employees, but they cannot be expected to learn how to use this program. ...
13
votes
4answers
602 views

Should you insist on getting feedback from every member of your team?

In my current project team, I try to encourage an open atmosphere and discussions. In general, I have the impression that we are on a good road in that regard. The idea of a post-mortem after each ...
5
votes
1answer
433 views

Is there an active IRC channel dedicated to project management?

Well, the question is the title. Are there any active channels for discussion about PM? i'm currently hanging on irc.freenode.net and it would be great to have a place to ask questions live.
10
votes
3answers
393 views

Communicating weekly goals amid uncertainty

If a project's inherent uncertainty prevents accurate planning or resourcing of task effort more than a month into the future, how can project managers best communicate, coordinate, and track ...
1
vote
1answer
579 views

Are there good templates and processes for monitoring project progress?

When managing a team of 40-50 team members, are there good processes and templates to monitor project progress? We do daily standup meetings and weekly email reports, but we're looking for more ...
9
votes
1answer
312 views

Make them understand we need a DMS

I have put this in SE-PM as in my eyes, it affects Project Managers the most. I have just landed a role as a product engineer for a software product in a mid-sized company (around 100 staff across ...
4
votes
3answers
2k views

How to Integrate Multiple Project Plans in a Weak Matrix Organization?

How can I approach integrating multiple project plans from different departments into one master plan? Here are the details in this situation: All teams are ultimately working on the same product, ...
11
votes
8answers
950 views

How do I foster communication in Project Meetings?

Context: I'll admit, I've recently transitioned to a PM role at a new company, and the atmosphere is slightly different than the previous firm I worked at. I was a 'Project Manager' (note the ...
27
votes
6answers
50k views

What makes an effective email status report? Why? [closed]

In project management, what criteria make an effective email status report? How often should a status report be sent to be useful? Daily? Weekly? Every sprint end?
7
votes
4answers
311 views

How to communicate about work with a team member living through a family tragedy?

I have a student assistant, who only works 10 hours a weak, mostly from home. She only comes to my office when there is something we need to discuss. Her contract specify the amount of work hours, and ...
14
votes
4answers
266 views

Client has hard time focusing

I had a hard time trying to get the client to focus. X likes to talk a lot. Sometimes give too much information. Sometimes X talks x-self into circles and i forget what the question is. I try my ...
0
votes
1answer
119 views

What information hub are you using in your work? [closed]

I have team working over internet. In that case is very important to have a good information hub. The hub can be integrated with the task management system but this isn't required. My team is working ...
4
votes
6answers
727 views

How to handle somebody who does not take into account what is said to him?

I'm facing a problem that is quite new for me, and want to discuss it. I have in my team a developer who doesn't take into account the directives that are given to him. He doesn't follow priorities ...
6
votes
1answer
139 views

Is there any knowledge source (book, for instance) talking about cultural differences from a management point of view? [closed]

I'm working in global outsourcing company (and therefore interacting with several cultures) for five years, and only a few months ago I realized (in the harder way, i.e. suffering) that is VERY ...
3
votes
5answers
862 views

How should design changes be communicated in a waterfall/agile hybrid project during the implementation phase?

Several developers and I were recently added to a waterfall project. We were told that the project was almost done but needed a few extra coders to help finish it up (that's the first mistake). We ...
4
votes
3answers
351 views

How to work with a team member with a severe tic?

I am a researcher at a university. I have supervised some Master's theses, but never a work project. Today, I informed my first ever student assistant that she is hired. She is a nice girl and has ...
12
votes
4answers
458 views

Partially introduce Scrum into a team

The CEO of our small company (14) asked me to introduce some elements of Scrum into the working process of our development team. Problem is: the piece he would like to see introduced is not really ...
9
votes
7answers
1k views

Help me deal with a consultant that will not admit there is a problem

In the past, I have failed by not seeing problems as they occur - only seeing them after the fact. For example, I would take a status update at its face value, not realizing that the project was ...
10
votes
10answers
499 views

Should a Project Manager give new team members a document that defines the project?

I have recently joined an existing large, complex project to deliver some specific outputs. The only information that the PM gave me related directly to the part of the project that I am responsible ...
2
votes
1answer
96 views

How best to manage a shared pool of testing devices (phones), track who has which device? [closed]

Is there an easy way (could be software, but needn't be) to manage a pool of devices as one can a small library? That is, track who has which device, track the status of the devices, when they were ...
16
votes
9answers
1k views

Number of people in a team that need to communicate with the client?

Is it more useful that all the people in a team to communicate with the client or should there be one person - i.e. the project manager that does all the communication and then informs the other ...
7
votes
5answers
6k views

How to report performance of a software development project?

What metrics do you use in order to report performance of a software development project? And how do you collect them?
15
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7answers
7k views

How should a project manager capture decisions?

As a project goes through the planning and design phases, many decisions will be made. To develop with technology X instead of technology Y. To leave feature z off of the plan for this version of the ...
11
votes
4answers
273 views

Shall performance be reported to the project team?

Report Performance is one of the processes being done by a project manager in every project (according to PMBOK). Performance metrics have to be reported to a project control board in order to allow ...
12
votes
4answers
3k views

How to make sure a task assignment was clear?

I guess you know the situation, that with some of your colleagues you manage to establish a common way of communication right away (whatever you talk about is understood perfectly by the other one), ...
25
votes
11answers
5k views

How to deliver bad news to a project sponsor?

Report Performance (especially if it is behind plans) is a responsibility of a project manager (according to PMBOK). Very often adequate and accurate reporting of insufficient performance will provoke ...
5
votes
3answers
202 views

Customer management and communication - how to keep things productive?

I am managing a project for a big company. The sales manager, who is supposed to be my POC, is not co-operating and actually causes many delays. I know I can send a lot of emails to everybody, ...
20
votes
5answers
2k views

Managing projects across time zones

When managing a project that involves participants across the globe, it is quite manageable for any two timezones to meet (someone will be at the end of their shift while someone is starting theirs), ...
20
votes
8answers
3k views

Is it possible to over-communicate in project team?

Communication issues in projects are very common. Often the advice we give others or get from others is to communicate more and to be more transparent and most of the time it works. The question is ...
14
votes
7answers
2k views

Is it the responsibility of a PM to terminate a failed project?

I'm not talking about the project closing process. Is it the responsibility of a project manager to recommend to senior leadership or the customer to prematurely terminate a project with no ...
8
votes
5answers
1k views

How to deal with team manager who doesn't communicate problems in project?

There is a project team of about dozen of people. Whole development stuff is done by a team (7 people) led by a manager who is responsible for this part of the project. The manager organizes tasks, ...
4
votes
6answers
2k views

What are Some Tools and Techniques for Communicating Product Updates to Existing Customers?

I am a product/project manager for a product we've created. We have customers using the product, which we are continually updating as it is Web based. What are some tools and techniques for managing ...
4
votes
4answers
386 views

How can we improve the situation of a technical team, without a CTO?

Our company runs an online photo sharing application, letting users edit pictures, create slideshows, share them on blogs and social networks and so on. The company is small, roughly 15 people, with a ...
19
votes
6answers
1k views

How to Create Better Communicators on Your Team?

I work with a team who is distributed. Most of our staff works remotely. As a result, communication is much more important. The team consists of managers, supervisors, marketing personnel, web ...
40
votes
22answers
48k views

Is it bad manners or practice to request "Read Receipt" to all mails sent from my account?

I'm working as PM, we have developers and senior managers working remotely and in-house. As a project manager, I'm at the center of all communications. The job of managing N lines of communication ...
10
votes
6answers
401 views

How do I get my manager to understand that our project needs to stop here, and that we have to be on a new track?

Let's say, I've been working on a watch. This is your ordinary pocket watch, it has hands, gears, shows the time... About a month passes, and they want us to make this into a wrist-watch, still with ...
26
votes
12answers
2k views

When and how to schedule effective meetings?

I'm the lead programmer turned project manager in a small shop. Our project has entered "the last 90%" phase where many things need to be communicated between different departments. This means many ...
25
votes
10answers
2k views

How to avoid being interrupted?

As a project manager, I think it's important to be heard. I find that many times, even when just meeting people, I am getting interrupted mid sentence. Can anyone out there provide tips on how to ...