Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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1answer
17 views

Does Jira have the ability to create product documentation from tickets

I have been in meetings with product managers discussing how to document our app when something dawned on me. If we spend all of this time creating the Jira infrastructure to manage Epics/User-...
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3answers
125 views

Agile team (scrum) with a doubled backlog

I'll give the context first: 8 DEV + 2 QA team working Agile, more specifically Scrum. We use Jira for the project backlog and AzureDevops for code. Every story is tracked in Jira and we also create ...
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2answers
28 views

How do you best organize iOS and Android development of the same board in Jira?

I have a team of 8 developers who are working across different technologies (backend, iOS, android and web). We are using Scrum. At the beginning I was using a board for each technology but it was so ...
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0answers
23 views

Disable Autosaved Labels in Jira

I would like to understand if Autosave labels can be disabled in Jira. My client does not want autosaved labels to appear as suggestions in Labels field when raising a Jira support ticket (Ex: as a ...
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3answers
56 views

Single Jira project for multiple Scrum teams

We're going to develop a Java web application (frontend + backend's microservices) using several Scrum development teams. One team is resposible for the core product modules (microservices). Some ...
5
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2answers
113 views

How to deal with recurring tasks in a sprint?

We are working on a software product which by now requires about 40% of our capacity maintenance work like e.g. manually checking data per day. What would be the recommended way on dealing with those ...
2
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0answers
33 views

Dynamically updating filters in a dashboard

The team I'm on has a couple dashboards for our projects tracking tickets that were completed. Our process is to create a filter for that weeks completed issues, and then create a new dashboard linked ...
2
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1answer
122 views

Jira Ticket best practices

I've been with two very different companies that both use JIRA Tickets to track work done. The first was corporate company with some high standards when it comes to defining Tickets in Jira, the ...
2
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2answers
102 views

Requirements traceability in agile?

If an organization is regulated, it has pass the audit and show that it has implemented a "requirements traceability". Which means it has documented the path from specific requirement to a code change ...
1
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1answer
43 views

Does Jira Kanban offer measurement reports?

What are the gadgets, reports or metrics available in Jira Kanban that are useful for management reporting and to measure team performance? Is there a way to get throughput, cycletime and lead time ...
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2answers
181 views

User Stories in backend/frontend teams working for clients

We are a small software agency (15 people), currently using Jira, and implementing some Scrum practices more rigorously. But we're struggling with understanding how User Stories would help some ...
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2answers
158 views

Interactions between agile teams in a software company

We try to use Kanban in our development project. Our team is one of many other agile development teams in our company. The other teams may use either Scrum or Kanban or something else (sometimes ...
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4answers
96 views

Burn Down Chart : What is the definition of work done in Scrum

I am running a Scrum Project. I am using JIRA as well as TFS as my Agile Work tracking tools. In JIRA I created an 8-point story. The story was completed on the 8th day in a 10 workday Sprint. Sub-...
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2answers
92 views

How can I implement a Pull System in Jira's Kanban?

As far as I understand, in Kanban, each column is divided into two sub-columns: "In Progress" and "Done". A performer from the next column pulls the items from the previous column's "Done" sub-column. ...
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2answers
83 views

In Kanban, do we ever use sub-tasks for decomposition of a large task?

Let's suppose, there is a task to add a new search function to a website. Let's also suppose this is a large task. Do we use sub-task (e.g. Jira sub-tasks) for decomposition of a large task? ...
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1answer
55 views

In Jira Kanban, do we use sub-tasks?

I'm wondering if we should use sub-tasks in Kanban board? Or any sub-task should be repsresented with a column in the Kanban board?
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2answers
47 views

Separating Jira Kanban board issues into categories?

So im going to be using Jira for a client specifically for the Kanban board. I want to keep it as simple as possible (Simple Card Detail/Small amount of swimlanes/etc...) My one question is: Outside ...
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1answer
46 views

In Jira, what should I do if changed requirements increase a task's estimation singnificantly?

Let's suppose a Scrum team estimated a Story and added it to a Sprint backlog. And during the work on that task a customer adds or changes some requirements and this increases the amount of work ...
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1answer
87 views

How do I import Test case and it's steps from Excel/CSV to Zephyr on JIRA cloud?

I am trying to import test case and it's steps from CSV file to JIRA cloud. I have installed Zephyr plugin on JIRA and am able to create test case and steps manually. But I have thousands of test ...
2
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2answers
57 views

Restrict group or user access per components

I would like to restrict the visibility of issues by users or groups on the criteria that the issues belong or not to a component. Is it possible or not ? If not I guess that it is a bad design to ...
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2answers
113 views

In Jira, should I do a new project or an Epic?

We are currently redeveloping a monolith application into a micro-services architecture. So we will split one application into 20+ modules. Today we use a project to track all changes to the monolith....
2
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2answers
88 views

In Jira, is there an issue type for creating an already completed task?

In Jira, I would like my employees to create an issue that already is complete and closed. The purpose of creating the issue is purely for auditing purposes as an official record that the incident ...
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3answers
113 views

Workflows of rejecting tickets due to incomplete/wrong implementation

I work as a product manager in a start-up. We try to be lean but we have Jira as a tracker (I said we 'try'). I worked in around 10 different teams so far and the development workflow was usually ...
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0answers
26 views

Extended Jira mail handler with forwarding and Issue creation

I'm stuck with a problem. I need a Jira Mail Handler which is able to handle the following case: A user sends a bug report to a special e-mail adress, let's say bugs@company.com. The mail then get's ...
2
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1answer
118 views

Epics disappear from Scrum board

I have started a project, which should be done with Scrum. So, I am adding Epics to Backlog in Jira, and they disappear. How can I show Epics in Backlog? Thanks.
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3answers
63 views

Best Way to Manage Different Types of Work in one Board?

Problem My team consists of software developers and UX designers. Their workflow is different--UX has different steps than a pure development task has. What's the best way to manage this on one ...
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1answer
44 views

Original Estimate gone from Jira's new issue view

I've loaded up Jira today and noticed that the original estimate field, in the new issue view when viewing a task, no longer shows. Time tracking is still there and work can be logged but the ...
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0answers
18 views

Release Planning/Versioning in Azure Boards

In other tools there are release planning/versioning modules and I was wondering if there is something similar in Azure Boards? I have looked into a few extensions, but do not see anything. The goal ...
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3answers
205 views

How to ask my Product owner to put all information on the JIRA itself instead of a document pointed inside the JIRA?

I am a developer. A backlog jira is assigned to me for grooming. The jira contains a short description of the requirement and also the acceptance criteria. Also a problematic sentence as below, which ...
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0answers
17 views

Adding n-number of due date fields and descriptions to Epics and Stories

In an existing project, the team is attaching tasks directly to Epics. I would like to introduce stories to the workflow and n-number of key dates to either the Epics or features. For this, I would ...
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0answers
32 views

Auto watching @mentions in Jira?

From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira. Since there @mention triggers an email event, is there a way to add additional triggers in ...
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1answer
42 views

Best type of field in Jira for handling job codes?

We essentially have a centralized project, but bits and pieces of that project are built with funding from many different budgets. Separate billing codes are created for each budget. I want to place ...
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2answers
77 views

How to create JIRA Kanban based on ticket/card reporter?

I want to create another Kanban board in my project where the columns are people names (we have 4 analysts in the team) and in the column shows all the cards created (reported) by each analyst, so we ...
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2answers
498 views

Only stories are showing in board in JIRA. I want all Epics, Stories, Tasks, Sub-taks to see in board

In JIRA Board, only "stories" are showing Filter for JIRA from (vertical3 dot > Board setting > General > Filter > Edit Filter Query) project = NAP ORDER BY Rank ASC Here I can see all the EPICS, ...
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0answers
25 views

Jira Issues “Not for customer” . How does Jira deal with them in evaluations (time and effort)?

We have certain issues in Jira that are marked "not for customer". How does Jira deal with them in evaluations (time and effort)?
3
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2answers
83 views

Should single user story contain estimations for each involved guild in full-stack development team

Problem We're working in a full-stack development team composed of three guilds (backend, frontend, QA), so as a team we share a single sprint board. User stories we take into our sprints are written ...
2
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1answer
59 views

How to handle hand-outs from one jira project to another?

there! First time user here! Given that we have three Jira projects: USERS, which users use to enter issues; BACKEND, which is internal to our backend team; FRONTEND, which is internal to our ...
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2answers
51 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
1
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1answer
106 views

Jira how to show a report of user stories without tasks?

Is there a way to show user stories that have no tasks? I need this stats to be shown in a report.
2
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3answers
84 views

How to manage development tasks and bugs/issues in a small fully-remote development team?

How to manage development tasks and bugs/issues in a small fully-remote development team? I've just hired two developers so I need to put a system in place for managing development tasks, reporting ...
0
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1answer
39 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
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2answers
657 views

How can we track Business as Usual (BAU) work?

My team, which consists of network architects and developers has been running Scrum for the past couple of months and the biggest issue we have is how we're supposed to record BAU work. We consider ...
9
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3answers
2k views

What's difference between “depends on” and “is blocked by” relations between issues in Jira next-gen board?

In Jira, (probably) in next-gen board, when specifying relationship between two issues, I have the following choices: -- i.e. specifically "[A] depends on [B]" and "[A] is blocked by [B]". What is ...
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2answers
100 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
2
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3answers
74 views

Who or what role is the owner of the agile workflow and the workflow tool (e.g. Jira)

I have worked in different organizations an they all take a different approach to the roles that own the tools for agile delivery. Can you please tell me your opinions on what role would govern the ...
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2answers
73 views

How do you get your users to “own” their cards and adopt Agile as a whole?

Good afternoon Fellow Scrum-Students/Acolytes/Masters, I'm having trouble getting some of my users to keep progress of their cards. I often have to move them to In Progress or remind them to keep ...
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1answer
139 views

JIRA query to find all issues where acceptance criteria is less than 20 characters

can anyone help me with a JQL to filter all jira issues in my project that have acceptance criteria less than 20 characters
1
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1answer
187 views

Kanban - Simple Backlog Forecasting?

Does anyone know if it's possible with Jira to cover the following scenario? The team estimates the items in its backlog in story points The backlog is prioritized The backlog is handled like a Fifo ...
3
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3answers
341 views

How to count the amount of times a JIRA issue has been in a specific state?

In my project one of the metrics we want to use is the amount of times a JIRA issue is moved back from "QA" to "Development." We call it "comeback rate." Looking for % of items that were resolved by ...
1
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4answers
277 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...

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