Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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2
votes
4answers
81 views

What to do when the team prefers private communications on mail and chat over collaborative tools like Jira?

I've noticed that a lot of discussion between a developer and a Product Owner happens in private conversations in various communication tools (Skype, Slack, email, etc). The reason is because these ...
0
votes
0answers
80 views

Project management assessment in Jira

I know that SE sites are not the place to ask for solving assignments but I got these as a part for a job interview, the problem is that I am new to this whole world and need some hints or ...
0
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1answer
57 views

How to add story points to tasks in Jira Cloud

I'm not sure if this forum is best for an administrative question on jira but here goes. I currently have an instance set up on Jira Cloud and I'm unable to configure my tasks to show story points. I ...
0
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0answers
11 views

Status field not visible in import mapping

I dont see Status field when I try to import issues from external import in Jira kanban. The field is not visible in mapping and it's not in my custom fields as well. However, I can see Status when I ...
0
votes
1answer
114 views

Multiple scrum teams working on a major new feature using team-based release burndowns. Is there a better way?

Ok, a little background. So the company I work for has SIGNIFICANTLY hamstrung the use of Jira. They have eliminated the enhancement and feature issue types among many others to the point where we ...
11
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6answers
3k views

How do companies measure task progress in project management tools (Jira) when fresher team members spent most of the time in learning?

I am trying to figure out how project management can help my team complete tasks faster, and I started to motivate one of our Junior developers to start using Jira recently. But he quickly loses track ...
1
vote
2answers
101 views

Where to (initially) create a task/bug with the Spotify model

When using the Spotify model, there are many different squads, who each own their own product. Now as far as I understand, these products could be interdependant (like services). One way to manage ...
8
votes
6answers
958 views

Is tracking billable time for Scrum ceremonies in JIRA an anti-pattern?

We use Story Points for estimating complexity of User Stories, but we bill hours to the client. This is the very first Scrum project within our company, and we don't have enough data to calculate a ...
0
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0answers
9 views

Validate Date for “null” in Jira Cloud transition?

I am working with Jira Cloud Server. I have a date field in a transition that must be not null. The field required validator is not working - says date is not in the right format. The date compare ...
0
votes
1answer
42 views

How to better use Story Points in our teams?

I have several development teams that moved from hours to Story points 6 months ago. Since then, we have experienced several issues with using Story Points, and I hope you can help me and us: When ...
0
votes
1answer
22 views

Switch to Jira Simplified Workflow from a second Kanban board within the same project

I have created a second Kanban board based on an existing project in Jira. The first board uses the typical Jira workflow and has a column for each issue type. The second board was created with three ...
0
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0answers
9 views

Is there a way to connect Provar to JIRA?

I would like to be able to connect Provar to JIRA so that I can see the test coverage per user story in JIRA.
0
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1answer
62 views

How do you represent issues without Epics in Jira Roadmap (Jira Classic & Next Gen)

Ability to represent issues without Epics (be that a task type or bug type) in Jira Roadmaps.
3
votes
2answers
66 views

New filter in JIRA

How can I add a new filter that allows me to select tasks without a filled "estimate" field. I read about the ability to save search results as a new filter - but that doesn't work. I need to be able ...
1
vote
1answer
46 views

In practice, how many modules should I put in one jira project?

Suppose my team is going to develop a system similar to Facebook. Should I put all modules in one jira project to track the development? That seems too much. In practice, how many modules should I put ...
-1
votes
1answer
45 views

Is it possible to create sub-tasks automatically in Jira?

My team is going to develop 3 jira stories sign up, login and password recovery. Each of them needs PO, UI, Front-End and Back-End do their work respectively. To track their work, I need to create 3 ...
0
votes
2answers
67 views

How do I distinguish/identify different jobs between occupations in Jira

Suppose my team is going to develop a system, which includes sign up, login, password recovery and lots of other modules. There are an UI designer, a PO, a front-end engineer and a back-end engineer ...
-1
votes
1answer
38 views

think of a Jira project as a table in a database [closed]

A tutorial says You can think of the Jira project as a table in a database. If I think of a Jira project as a table in a database, what should I think of as the whole database?
-1
votes
1answer
26 views

indicate issuse_A depends on issuse_B by in jira

How do I convey the idea that issuse_B depends on issuse_A? For example, software engineers have to wait for the product manager(s) complete the definition if a module. Is it common to use "is ...
3
votes
2answers
116 views

orders in Kanban board

There are 3 issues in Kanban. As per the screenshot, my team should finish issues in the order 1-3-2, right? 1st issue should be delivered before starting 2nd issue, right?
0
votes
1answer
26 views

should I consider 2 different major versions of an application as 2 different projects or just one project [duplicate]

Assume my team is developing an App like Skype. We just delivered 5.0.0 and are planning to develop version 6. Should I create a new "Project" in Jira, to manage the development of version 6? One of ...
0
votes
1answer
27 views

Should I put UI, product definition and development in one Jira project?

Assume I am planning to develop an App like Skype, Product manager needs to define a group of functionalities, UI/UX needs to design the appearance, iOS engineer needs to deliver an iOS app, backend ...
0
votes
0answers
11 views

navigate panel in Jira software

A tutorial shows Jira like this My Jira shows like this I am running JIRA Agile v8.8.1 on my own device How do I navigate to the panel pointed out by red arrow?
1
vote
2answers
66 views

should I consider 2 different patch versions of some software as 2 different projects or just one project

In Software Project Management, Software versioning uses a convention like this For example, skype 6.26.2 and skype 6.26.1 are different versions of the same App. “Project” is the highest level ...
1
vote
0answers
24 views

Approach for handling internal scheduling and global ticketing system in one JIRA instance

We have a following setup in my organization: Company-wide JIRA instance (over 3000 users I think) Organization JIRA instance (less than 200 hundred) with Tempo planner The reason we have an ...
21
votes
8answers
5k views

How do I overcome a bottleneck in a team's process, when what people are telling me doesn't match what I see

I started a new job a few months ago as a scrum master. The team was and still is having problems completing their tasks during the sprint. Initially the problems seemed to be tasks that were too ...
2
votes
1answer
42 views

Does Jira have the ability to create product documentation from tickets

I have been in meetings with product managers discussing how to document our app when something dawned on me. If we spend all of this time creating the Jira infrastructure to manage Epics/User-...
4
votes
3answers
211 views

Agile team (scrum) with a doubled backlog

I'll give the context first: 8 DEV + 2 QA team working Agile, more specifically Scrum. We use Jira for the project backlog and AzureDevops for code. Every story is tracked in Jira and we also create ...
2
votes
2answers
93 views

How do you best organize iOS and Android development of the same board in Jira?

I have a team of 8 developers who are working across different technologies (backend, iOS, android and web). We are using Scrum. At the beginning I was using a board for each technology but it was so ...
0
votes
0answers
29 views

Disable Autosaved Labels in Jira

I would like to understand if Autosave labels can be disabled in Jira. My client does not want autosaved labels to appear as suggestions in Labels field when raising a Jira support ticket (Ex: as a ...
0
votes
3answers
169 views

Single Jira project for multiple Scrum teams

We're going to develop a Java web application (frontend + backend's microservices) using several Scrum development teams. One team is resposible for the core product modules (microservices). Some ...
6
votes
2answers
218 views

How to deal with recurring tasks in a sprint?

We are working on a software product which by now requires about 40% of our capacity maintenance work like e.g. manually checking data per day. What would be the recommended way on dealing with those ...
1
vote
1answer
56 views

Dynamically updating filters in a dashboard

The team I'm on has a couple of JIRA dashboards for our projects tracking tickets that were completed. Our process is to create a filter for that weeks completed issues, and then create a new ...
2
votes
1answer
262 views

Jira Ticket best practices

I've been with two very different companies that both use JIRA Tickets to track work done. The first was corporate company with some high standards when it comes to defining Tickets in Jira, the ...
2
votes
2answers
160 views

Requirements traceability in agile?

If an organization is regulated, it has pass the audit and show that it has implemented a "requirements traceability". Which means it has documented the path from specific requirement to a code change ...
1
vote
2answers
61 views

Does Jira Kanban offer measurement reports?

What are the gadgets, reports or metrics available in Jira Kanban that are useful for management reporting and to measure team performance? Is there a way to get throughput, cycletime and lead time ...
0
votes
2answers
1k views

User Stories in backend/frontend teams working for clients

We are a small software agency (15 people), currently using Jira, and implementing some Scrum practices more rigorously. But we're struggling with understanding how User Stories would help some ...
1
vote
2answers
184 views

Interactions between agile teams in a software company

We try to use Kanban in our development project. Our team is one of many other agile development teams in our company. The other teams may use either Scrum or Kanban or something else (sometimes ...
1
vote
4answers
161 views

Burn Down Chart : What is the definition of work done in Scrum

I am running a Scrum Project. I am using JIRA as well as TFS as my Agile Work tracking tools. In JIRA I created an 8-point story. The story was completed on the 8th day in a 10 workday Sprint. Sub-...
0
votes
2answers
127 views

How can I implement a Pull System in Jira's Kanban?

As far as I understand, in Kanban, each column is divided into two sub-columns: "In Progress" and "Done". A performer from the next column pulls the items from the previous column's "Done" sub-column. ...
2
votes
2answers
147 views

In Kanban, do we ever use sub-tasks for decomposition of a large task?

Let's suppose, there is a task to add a new search function to a website. Let's also suppose this is a large task. Do we use sub-task (e.g. Jira sub-tasks) for decomposition of a large task? ...
0
votes
1answer
151 views

In Jira Kanban, do we use sub-tasks?

I'm wondering if we should use sub-tasks in Kanban board? Or any sub-task should be repsresented with a column in the Kanban board?
1
vote
2answers
229 views

Separating Jira Kanban board issues into categories?

So im going to be using Jira for a client specifically for the Kanban board. I want to keep it as simple as possible (Simple Card Detail/Small amount of swimlanes/etc...) My one question is: Outside ...
0
votes
1answer
50 views

In Jira, what should I do if changed requirements increase a task's estimation singnificantly?

Let's suppose a Scrum team estimated a Story and added it to a Sprint backlog. And during the work on that task a customer adds or changes some requirements and this increases the amount of work ...
-1
votes
1answer
561 views

How do I import Test case and it's steps from Excel/CSV to Zephyr on JIRA cloud?

I am trying to import test case and it's steps from CSV file to JIRA cloud. I have installed Zephyr plugin on JIRA and am able to create test case and steps manually. But I have thousands of test ...
2
votes
2answers
63 views

Restrict group or user access per components

I would like to restrict the visibility of issues by users or groups on the criteria that the issues belong or not to a component. Is it possible or not ? If not I guess that it is a bad design to ...
-1
votes
2answers
133 views

In Jira, should I do a new project or an Epic?

We are currently redeveloping a monolith application into a micro-services architecture. So we will split one application into 20+ modules. Today we use a project to track all changes to the monolith....
2
votes
2answers
106 views

In Jira, is there an issue type for creating an already completed task?

In Jira, I would like my employees to create an issue that already is complete and closed. The purpose of creating the issue is purely for auditing purposes as an official record that the incident ...
1
vote
3answers
119 views

Workflows of rejecting tickets due to incomplete/wrong implementation

I work as a product manager in a start-up. We try to be lean but we have Jira as a tracker (I said we 'try'). I worked in around 10 different teams so far and the development workflow was usually ...
2
votes
1answer
167 views

Epics disappear from Scrum board

I have started a project, which should be done with Scrum. So, I am adding Epics to Backlog in Jira, and they disappear. How can I show Epics in Backlog? Thanks.

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