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Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

1
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1answer
40 views

Kanban - Simple Backlog Forecasting?

Does anyone know if it's possible with Jira to cover the following scenario? The team estimates the items in its backlog in story points The backlog is prioritized The backlog is handled like a Fifo ...
3
votes
3answers
62 views

How to count the amount of times a JIRA issue has been in a specific state?

In my project one of the metrics we want to use is the amount of times a JIRA issue is moved back from "QA" to "Development." We call it "comeback rate." Looking for % of items that were resolved by ...
0
votes
3answers
116 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
4
votes
1answer
51 views

Order JIRA filter by position of the tasks in the backlog

I have a custom filter defined by this query project = ProjectName AND status in ("In Progress", Open, Reopened) AND assignee in (currentUser()) AND sprint in openSprints() AND sprint not in ...
3
votes
2answers
175 views

User Story versus Task in Jira

I am learning about the agile/scrum process, and currently using it for a 6 month software project at my university. My team is using Jira. I am starting to get confused between the difference ...
3
votes
2answers
68 views

How to warn if blocking tickets are not in a sprint

We had a recent problem that I would have thought Jira could handle but I can't see where this would work. We are using Jira with scrum/agile. While defining stories we had two stories one larger one ...
4
votes
1answer
61 views

How to handle when planned work is blocked and a developer has capacity to take on a new user story that may be too big

Assume the following situation. All but one user story planned in a sprint is completed. The remaining user story is blocked. A developer would like to take on work in the highest priority work ...
1
vote
0answers
60 views

Azure Board (DevOps) Reports

I am looking for out of the box "Scrum" reports (velocity, burn-down, sprint report) that use story points, in the tool Azure Boards/DevOps (formerly known as VSTS). I played with "Analytics Views" ...
0
votes
1answer
43 views

Web development project management through Jira Software [closed]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
3
votes
1answer
82 views

How can I show short tasks (less than 8 hours) in a JIRA Gantt chart?

I recently installed a few apps (like BigPicture) which help you see the order of work of each programmer. The problem is that when I link some tasks with estimates less than one work day, the Gantt ...
2
votes
4answers
138 views

Agile: Can Epics be time-based rather than feature-based?

For example, if you're building a chat app, having epics be the stages in a project: Phase 1 - Beta Phase 2 - Launch vs. features Messaging Sign-Up The goal of an epic is to capture a large body ...
1
vote
1answer
30 views

Automation: trigger a set of tickets

Is it possible to automate the generation of the same tickets (stories) with 'parameters' (i.e. minimal changes in e.g. Title, Epic)? We are working on a digital transformation project with 10 ...
3
votes
4answers
163 views

Moving backlog items into Sprint

In Agile, who's the person responsible of moving tickets in Jira (e.g. moving backlog items into Sprint). Is this a Scrum Master's responsibility or Product Owner?
3
votes
2answers
99 views

Billing customers from JIRA - is that possible?

Our development team works with Jira Software and we aim to use JIRA for other business processes inside our organization: Internal and external support; Customer success; Applications building; ...
1
vote
1answer
103 views

Tracking hours for Managers/Scrum Master

Developers at my company log hours in JIRA. Managers/Scrum Masters do not log hours that religiously. They would only log for Scrum ceremonies. As a manager, I can see the reason for not adding my ...
1
vote
1answer
47 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...
2
votes
3answers
77 views

How can I measure the effective team work per iteration?

I have a team of 4 developers and 1 QA. My workflow in Jira is: Backlog -> Analysis -> In Development -> QA Ready -> QA Complete -> Done Every sprint (1 week) all issues get into QA Ready stage (QA ...
4
votes
4answers
142 views

How to write a summary for a user story?

I'm working hard on user stories and it is paying off, but something itches. We use Jira, but the problem is that from above the backlog seems clumsy. We need to write summary for user story so ...
1
vote
2answers
75 views

JIRA - Use incoming emails to create tickets

Our team would like to use incoming emails (from Outlook) to create support tickets. I've figured out how to successfully get this working, however, the formatting is awful. When the ticket is ...
-1
votes
4answers
159 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
-1
votes
2answers
25 views

iOS / Android project organization to avoid duplicates

I have noticed that in almost every app project for iOS and Android, there are two different projects, one for Android, one for iOS. This is good to track progress separately and assign tasks to ...
2
votes
1answer
86 views

Viewing all of my open tasks in Jira

On Jira's homepage, it displays all tasks assigned to me, including tasks that are "closed", "obsolete", or "won't fix". I tried searching for tasks and filtering by status, but it doesn't display all ...
-1
votes
1answer
81 views

Agile control charts in JIRA - exclude working hours

I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?
0
votes
1answer
45 views

Different Releases in the same Jira Kanban board?

We are a development team and we use a Kanban board (Jira) with different swimlines. We have some tasks who are code related and other task who are not code related like investigations, query, ...
3
votes
3answers
98 views

How to allow a user to access one project in JIRA?

I'm trying to manage this project on JIRA. I want to invite my client to create issues, modify them, and change their status, but all this in only his project. He can't see my projects list, he can't ...
1
vote
0answers
73 views

Questions about moving from JIRA to VSTS Agile

We have a small team, and most of us are part-time. We have been managing the project using JIRA's simplified software template. We have started using Visual Studio Team Services (VSTS) for continuous ...
1
vote
3answers
79 views

Dev team's role in configuring Jira

Let me start by explaining the big, unfixable problem here: A new Technology Director has been brought in above my team, and he insists on deciding how Jira is configured, affecting people who don't ...
3
votes
4answers
573 views

Should we create an Epic for tech-debts

I was having a discussion in the team to create an Epic for all the technical-debts in the project. The problem is, as per definition Epic should not spawn more than a quarter, but, if we create an ...
2
votes
4answers
182 views

One Kaban or five Kanbans? My manager would like to implement Kanban to get better visibility on what his five teams do

He needs to do reporting to his higher-ups both on an organizational level and team level (one GIS org consisting of five teams w/ different GIS specialties). He'd prefer to do one Kanban board for ...
3
votes
5answers
278 views

Is it possible to give accurate estimates and planning without tracking time for tasks?

I work within a small team of developers. We don't track our time so we have no data to work off when we give estimates. Basically, I'm wondering if it's possible to have a successful plan and give ...
2
votes
1answer
71 views

How to keep track of finished tasks vs deployed tasks in JIRA?

My development team and I have been using release dates (or fixVersions as they are called in JIRA) to keep track of all tickets for our iterative development schedule. However, as our team grows ...
-1
votes
1answer
213 views

Best practice for tracking merging hotfixes

We are working with two main branches in our project, a development branch and a production branch. All production fixes get their own hotfix branch, which is then merged back into the development ...
5
votes
3answers
180 views

Jira - How to name a Jira release

We have a Jira project which contains all issues for a single website. The website has several different components, such as the theme and several lambda functions. Each component has their own ...
0
votes
1answer
191 views

Adding sub-tasks to stories in Confluence?

I have just started as PMO Coordinator of several teams. All teams add sub-tasks to stories/requirements, and they do all this in Jira (create requirements/stories + DEV team add sub-tasks), and all ...
0
votes
2answers
219 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
0
votes
2answers
76 views

Give visibility to work being done by a subcontractor

My company has subcontracted a project and the subcontractor is using their own instance of JIRA to manage their work. Because we use a different tool I opted to let them use the tools they know and ...
0
votes
0answers
62 views

Is it possible to display Estimation Points for lanes in Active Sprint in JIRA?

in the attachment you can see JIRA, an active Scrum Board. I've a very simple question, is it possible to have on top of the lane a number representing the Estimated Points that are the sum of that ...
1
vote
3answers
5k views

JIRA - Story Points & Time Tracking

I've read various questions and answers and I'm really struggling to setup up a Project/Sprint/Story/SubTask to get what we think we need. In terms of long term planning I've sold my team on the idea ...
0
votes
4answers
117 views

How can I leverage JIRA ticket assignments to encourage group ownership, pairing, and swarming without bypassing other core functions?

Background & Objectives Atlassian JIRA is really just a ticketing system at heart. While there are a number of agile-ish workflows and plugins available to the system, the fundamental design of ...
1
vote
1answer
29 views

Is it possible to sort JIRA tickets in the Reports area?

the question is very simple. Scenario is a Scrum Project. I would need to be able to sort tickets in the Reports are of a Scrum Project. Currently those tickets are separated per area, as Completed, ...
4
votes
4answers
185 views

Scrum when each member has their own product

I work in a team of 15 that implements scrum (as well as we can). Each person in the team has multiple products, that only they work on, and each of those products are unrelated to any other product ...
1
vote
2answers
315 views

Historical query results & date by which items entered scope (or fixVersion)

In JIRA, it is possible to ask JQL queries based on the current values of fields, such as date created, date modified, etc. With the ScriptRunner plugin, even more fun date-based queries are possible. ...
0
votes
1answer
48 views

JIRA - tempo how to set total number of hours a resource can commit?

Playing around with Tempo in JIRA at the moment, how can I set the total number of hours that a resource can commit, it seems by default it sets 8 hours per resource. Thanks
1
vote
1answer
836 views

Production bugs and epics in Jira

We are trying to organize our epics in a better way. In the past, the epics remained indefinitely open on Jira. Every production support/bug ticket will be added to the exsiting epic. However, since ...
-1
votes
2answers
113 views

Best practice for tracking management activities

Situation: My company is using external developers. These developers are working in a Scrum setting with a delivery manager to manage the communication with us. The team is very satisfied with the ...
1
vote
3answers
861 views

Standard deviation in JIRA control chart what does it represent?

Trying to figure out what this represents? If standard deviation is high, does this represent inconsistent productivity?
0
votes
3answers
386 views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...
-1
votes
1answer
67 views

Within Jira, how to identify current team allocations?

The objective is to pre-seed the user-project allocation matrix in HR system using the data pulled from Jira. This allocation does not need to be 100% precise as it will then get reviewed, and ...
0
votes
3answers
605 views

How can I divide a swimlane in 3 in JIRA?

We currently have 3 swimlanes (To Do, In Progress, Done), but in our first swimlane, we have both issues that are To Do and Ready. At the beginning of the sprint, this is easy to know, everything in ...
1
vote
2answers
158 views

Why in JIRA my field Resolution is labeled as Unresolved, when status is Resolved?

Question is pretty simple, I've a Kanban project, with a personal workflow that provides different statuses, as Resolved. When I drag and drop to this last one through the lanes, or when I set it ...