Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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How to automatically log 8 hours on jira every day?

Plain and simple: I need jira to automatically log 8 hours with a predefined description always on the same task, once a day, every working day. If I need to modify it, then I will do it by myself ...
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1 answer
74 views

Story Points given by task owner leads to disagreement

Hypothetically speaking There's one big project that requires involvement from different members - infrastructure, backend, frontend, security, etc. The members are working a flavour of Scrum using ...
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1 answer
51 views

Jira: Burndown for number of issues assigned to an epic?

We have a Kanban project and I would like to have a rather simply report, but it seems like I cannot do this with Jira itself!? What I want: A burndown chart showing the number of open issues related ...
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2 answers
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How can I view watchers for a project?

I am a Jira admin. For some reason, in one of our projects, anytime a new issue is created there is one person that is automatically added as a watcher. I'm trying to determine why this is happening. ...
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1 vote
1 answer
58 views

Showing interdependency of items in backlog

In cases where we have two stories dependent on the same task, is there a way to show the dependency besides adding a comment in the stories? Additionally, in cases with multiple dependencies that are ...
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1 answer
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Use queries in a kanban board's columns instead of status

Is there a way in Jira (using an app or not) to categorize my columns based on queries? The swimlanes already support that, but the columns seem to be tied to status. Can I have a matrix that's based ...
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4 answers
170 views

Breaking down a story to subtasks

When using Jira, we can create a ticket with subtasks. I can see the subtasks being moved along the columns, but I don't understand the proper way to handle the parent task. It can be confusing if ...
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  • 131
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3 answers
148 views

How to handle epics in agile program increment

If I have an Epic planned for the current PI and can't close all of its subtasks until the end of the Program increment, can I set the fixVersion for the following PI, or should I close it and open a ...
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1 vote
0 answers
44 views

Smart Value for user who performed transition in Jira

Having looked through the Jira smart values documentation for issues I can see no obvious way of printing out which user has performed a transition. The use case for this is to be able to send a ...
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1 answer
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Trying to configure 2 swimlanes in Jira to be similar

So I have 2 swimlanes in Jira on a Kanban board and I wanted to know if they can mirror each other? Or what might be the best way to go about this. I made one swimlane that I want only to have items ...
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1 vote
3 answers
81 views

How to differentiate a group of projects in JQL?

I'm trying to figure out a way to identify a group of projects in JQL so that we don't have to go in an manually update several filters when we add a project to it. It seems like the way to do this ...
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0 answers
31 views

Jira create, edit log time for another user

I need to create & edit logged time for tasks, for my teammates (in Jira) even if the user doesn’t have logged time yet. It is possible ? In specific plan ? Via a plugin ? I found nothing in ...
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  • 101
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2 answers
188 views

Difference between "Add a Single Comment" and "Start a Review"

Just curious what difference between Add a Single Comment and Start a Review is, when leaving feedback on the changed files tab in a pull request. Like if I refactor some small portion of code to ...
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3 votes
4 answers
647 views

Can an Epic span multiple versions / releases?

Is an Epic, containing multiple User Stories, allowed to span more than one version or release?
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3 answers
109 views

Optimize Jira workflow for software delivery

I've been using Jira to deliver software projects using a hybrid methodology and I am looking to improve our current workflow: To do -> In Progress -> Testing -> Done Currently, we have a ...
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-1 votes
2 answers
75 views

Is it a good idea to integrate product management and development tasks in one Jira project?

I am considering streamlining all product-related pipelines, from discovery to delivery, into one Jira Project. My idea is to use boards to have issues and tasks flowing forward and being separated ...
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1 answer
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Distinguishing "assignee" and "watcher" tasks in JIRA

I want to create a custom filter for displaying JIRA issues, and I am interested in two sorts of tasks: Tasks where I am the assignee and are unresolved. Tasks I am watching. So the filter I have ...
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0 answers
21 views

Cascading drop down custom field not showing up on Jira-Slack create issue screen

I have many custom fields, and all of them are showing up while doing /jira create from my Slack channel. The only field that doesnt show up is a cascading drop-down (choose an option from the first ...
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  • 101
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1 answer
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Group not finding value in using a visualization board

I am assisting a group of people (not exactly a team, since they're not working together towards a common goal, they're rather trying to manage projects around them), to use a visualization board to ...
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2 votes
5 answers
102 views

What to do with a branch and card when a task meets the acceptance criteria BUT user testing reveals it's not acceptable?

Firstly, I think this is a common ground between software development and PM but believe I have posted this in the right community. I have been recently coming into this situation more and more and ...
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  • 121
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1 answer
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Workflow from development to testing and merge

I am trying to formalize the development workflow and here's the first draft. Welcome suggestions on the process and any tweaks for optimization. I am pretty new when it comes to setting up the ...
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0 votes
1 answer
124 views

Big organization needs to have a single point (project) of requests able to create a ticket and later move it to any other projects backlogs

I've tried different approaches and none of them were simple and elegant enough to make the cut. I've created a board using a filter involving all of our company's project so yes, you can track them ...
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1 vote
5 answers
126 views

Roadmap visualization for spontaneous tasks

In my setting we have a jira board where me, the Software Lead, together with developers and product owner want to collaborate in planing and overseeing our work. One major challenge that we have is ...
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3 answers
122 views

Best software to manage programs? [closed]

My company is starting a new program that will consist of many projects: An Android application An iOS application A web application A backend to support the applications A business analysis A brand ...
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2 answers
188 views

JIRA how to better manage tasks without stories, and stories without tasks?

Is it possible to make it such that single-issues (stories without tasks) can be tracked the same way a story with one task can be tracked? At my company, stories with no tasks are put under "...
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1 vote
3 answers
801 views

Should we create sub-tasks for each story by default representing all the different types of work the story will require

One of my colleagues proposed an idea to split stories by default each time we write stories for the project into sub-tasks to represent different types of work a story has. We are using Scrum and ...
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1 vote
1 answer
60 views

Collect bugs/issues in Next-Gen Jira Software projects

I'm trying to find the proper way to collect bugs/issues in Jira's next-gen projects. Looks like this feature has been requested by many users. How other PM's are dealing with bugs in this case?
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2 votes
4 answers
127 views

What to do when the team prefers private communications on mail and chat over collaborative tools like Jira?

I've noticed that a lot of discussion between a developer and a Product Owner happens in private conversations in various communication tools (Skype, Slack, email, etc). The reason is because these ...
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1 answer
2k views

How to add story points to tasks in Jira Cloud

I'm not sure if this forum is best for an administrative question on jira but here goes. I currently have an instance set up on Jira Cloud and I'm unable to configure my tasks to show story points. I ...
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0 votes
1 answer
261 views

Multiple scrum teams working on a major new feature using team-based release burndowns. Is there a better way?

Ok, a little background. So the company I work for has SIGNIFICANTLY hamstrung the use of Jira. They have eliminated the enhancement and feature issue types among many others to the point where we ...
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11 votes
6 answers
4k views

How do companies measure task progress in project management tools (Jira) when fresher team members spent most of the time in learning?

I am trying to figure out how project management can help my team complete tasks faster, and I started to motivate one of our Junior developers to start using Jira recently. But he quickly loses track ...
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1 vote
2 answers
178 views

Where to (initially) create a task/bug with the Spotify model

When using the Spotify model, there are many different squads, who each own their own product. Now as far as I understand, these products could be interdependant (like services). One way to manage ...
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9 votes
6 answers
1k views

Is tracking billable time for Scrum ceremonies in JIRA an anti-pattern?

We use Story Points for estimating complexity of User Stories, but we bill hours to the client. This is the very first Scrum project within our company, and we don't have enough data to calculate a ...
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0 votes
1 answer
158 views

How to better use Story Points in our teams?

I have several development teams that moved from hours to Story points 6 months ago. Since then, we have experienced several issues with using Story Points, and I hope you can help me and us: When ...
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0 votes
1 answer
196 views

Switch to Jira Simplified Workflow from a second Kanban board within the same project

I have created a second Kanban board based on an existing project in Jira. The first board uses the typical Jira workflow and has a column for each issue type. The second board was created with three ...
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-1 votes
2 answers
1k views

How do you represent issues without Epics in Jira Roadmap (Jira Classic & Next Gen)

Ability to represent issues without Epics (be that a task type or bug type) in Jira Roadmaps.
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3 votes
2 answers
71 views

New filter in JIRA

How can I add a new filter that allows me to select tasks without a filled "estimate" field. I read about the ability to save search results as a new filter - but that doesn't work. I need to be able ...
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1 vote
1 answer
48 views

In practice, how many modules should I put in one jira project?

Suppose my team is going to develop a system similar to Facebook. Should I put all modules in one jira project to track the development? That seems too much. In practice, how many modules should I put ...
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-1 votes
1 answer
102 views

Is it possible to create sub-tasks automatically in Jira?

My team is going to develop 3 jira stories sign up, login and password recovery. Each of them needs PO, UI, Front-End and Back-End do their work respectively. To track their work, I need to create 3 ...
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  • 137
0 votes
2 answers
195 views

How do I distinguish/identify different jobs between occupations in Jira

Suppose my team is going to develop a system, which includes sign up, login, password recovery and lots of other modules. There are an UI designer, a PO, a front-end engineer and a back-end engineer ...
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  • 137
-1 votes
1 answer
41 views

think of a Jira project as a table in a database [closed]

A tutorial says You can think of the Jira project as a table in a database. If I think of a Jira project as a table in a database, what should I think of as the whole database?
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-1 votes
1 answer
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indicate issuse_A depends on issuse_B by in jira

How do I convey the idea that issuse_B depends on issuse_A? For example, software engineers have to wait for the product manager(s) complete the definition if a module. Is it common to use "is ...
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  • 137
3 votes
2 answers
172 views

orders in Kanban board

There are 3 issues in Kanban. As per the screenshot, my team should finish issues in the order 1-3-2, right? 1st issue should be delivered before starting 2nd issue, right?
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  • 137
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1 answer
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should I consider 2 different major versions of an application as 2 different projects or just one project [duplicate]

Assume my team is developing an App like Skype. We just delivered 5.0.0 and are planning to develop version 6. Should I create a new "Project" in Jira, to manage the development of version 6? One of ...
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  • 137
0 votes
1 answer
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Should I put UI, product definition and development in one Jira project?

Assume I am planning to develop an App like Skype, Product manager needs to define a group of functionalities, UI/UX needs to design the appearance, iOS engineer needs to deliver an iOS app, backend ...
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  • 137
1 vote
2 answers
68 views

should I consider 2 different patch versions of some software as 2 different projects or just one project

In Software Project Management, Software versioning uses a convention like this For example, skype 6.26.2 and skype 6.26.1 are different versions of the same App. “Project” is the highest level ...
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  • 137
1 vote
0 answers
26 views

Approach for handling internal scheduling and global ticketing system in one JIRA instance

We have a following setup in my organization: Company-wide JIRA instance (over 3000 users I think) Organization JIRA instance (less than 200 hundred) with Tempo planner The reason we have an ...
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  • 111
21 votes
8 answers
5k views

How do I overcome a bottleneck in a team's process, when what people are telling me doesn't match what I see

I started a new job a few months ago as a scrum master. The team was and still is having problems completing their tasks during the sprint. Initially the problems seemed to be tasks that were too ...
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2 votes
1 answer
86 views

Does Jira have the ability to create product documentation from tickets

I have been in meetings with product managers discussing how to document our app when something dawned on me. If we spend all of this time creating the Jira infrastructure to manage Epics/User-...
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  • 121
4 votes
3 answers
259 views

Agile team (scrum) with a doubled backlog

I'll give the context first: 8 DEV + 2 QA team working Agile, more specifically Scrum. We use Jira for the project backlog and AzureDevops for code. Every story is tracked in Jira and we also create ...
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