Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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3
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2answers
51 views

How to deal with recurring tasks in a sprint?

We are working on a software product which by now requires about 40% of our capacity maintenance work like e.g. manually checking data per day. What would be the recommended way on dealing with those ...
2
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0answers
21 views

Dynamically updating filters in a dashboard

The team I'm on has a couple dashboards for our projects tracking tickets that were completed. Our process is to create a filter for that weeks completed issues, and then create a new dashboard linked ...
2
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0answers
38 views

Jira Ticket best practices

I've been with two very different companies that both use JIRA Tickets to track work done. The first was corporate company with some high standards when it comes to defining Tickets in Jira, the ...
1
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2answers
149 views

Interactions between agile teams in a software company

We try to use Kanban in our development project. Our team is one of many other agile development teams in our company. The other teams may use either Scrum or Kanban or something else (sometimes ...
4
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4answers
2k views

Where do you record time in JIRA that is not part of a sprint?

I will be planning my first project using Scrum. I am still trying to get my head around JIRA and how I will use it. I want to know that once we have identified a sprint (all tasks have been ...
0
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1answer
140 views

Agile control charts in JIRA - exclude non-working hours

I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?
2
votes
2answers
93 views

Requirements traceability in agile?

If an organization is regulated, it has pass the audit and show that it has implemented a "requirements traceability". Which means it has documented the path from specific requirement to a code change ...
0
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2answers
81 views

User Stories in backend/frontend teams working for clients

We are a small software agency (15 people), currently using Jira, and implementing some Scrum practices more rigorously. But we're struggling with understanding how User Stories would help some ...
1
vote
1answer
41 views

Does Jira Kanban offer measurement reports?

What are the gadgets, reports or metrics available in Jira Kanban that are useful for management reporting and to measure team performance? Is there a way to get throughput, cycletime and lead time ...
1
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3answers
78 views

Burn Down Chart : What is the definition of work done in Scrum

I am running a Scrum Project. I am using JIRA as well as TFS as my Agile Work tracking tools. In JIRA I created an 8-point story. The story was completed on the 8th day in a 10 workday Sprint. Sub-...
0
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2answers
87 views

How can I implement a Pull System in Jira's Kanban?

As far as I understand, in Kanban, each column is divided into two sub-columns: "In Progress" and "Done". A performer from the next column pulls the items from the previous column's "Done" sub-column. ...
1
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2answers
72 views

In Kanban, do we ever use sub-tasks for decomposition of a large task?

Let's suppose, there is a task to add a new search function to a website. Let's also suppose this is a large task. Do we use sub-task (e.g. Jira sub-tasks) for decomposition of a large task? ...
-1
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1answer
46 views

In Jira Kanban, do we use sub-tasks?

I'm wondering if we should use sub-tasks in Kanban board? Or any sub-task should be repsresented with a column in the Kanban board?
-1
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1answer
38 views

How do I import Test case and it's steps from Excel/CSV to Zephyr on JIRA cloud?

I am trying to import test case and it's steps from CSV file to JIRA cloud. I have installed Zephyr plugin on JIRA and am able to create test case and steps manually. But I have thousands of test ...
0
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2answers
38 views

Separating Jira Kanban board issues into categories?

So im going to be using Jira for a client specifically for the Kanban board. I want to keep it as simple as possible (Simple Card Detail/Small amount of swimlanes/etc...) My one question is: Outside ...
0
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1answer
43 views

In Jira, what should I do if changed requirements increase a task's estimation singnificantly?

Let's suppose a Scrum team estimated a Story and added it to a Sprint backlog. And during the work on that task a customer adds or changes some requirements and this increases the amount of work ...
2
votes
2answers
88 views

In Jira, is there an issue type for creating an already completed task?

In Jira, I would like my employees to create an issue that already is complete and closed. The purpose of creating the issue is purely for auditing purposes as an official record that the incident ...
2
votes
2answers
54 views

Restrict group or user access per components

I would like to restrict the visibility of issues by users or groups on the criteria that the issues belong or not to a component. Is it possible or not ? If not I guess that it is a bad design to ...
1
vote
4answers
248 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
3
votes
3answers
321 views

Billing customers from JIRA - is that possible?

Our development team works with Jira Software and we aim to use JIRA for other business processes inside our organization: Internal and external support; Customer success; Applications building; ...
0
votes
2answers
551 views

How can we track Business as Usual (BAU) work?

My team, which consists of network architects and developers has been running Scrum for the past couple of months and the biggest issue we have is how we're supposed to record BAU work. We consider ...
1
vote
3answers
112 views

Workflows of rejecting tickets due to incomplete/wrong implementation

I work as a product manager in a start-up. We try to be lean but we have Jira as a tracker (I said we 'try'). I worked in around 10 different teams so far and the development workflow was usually ...
-1
votes
2answers
109 views

In Jira, should I do a new project or an Epic?

We are currently redeveloping a monolith application into a micro-services architecture. So we will split one application into 20+ modules. Today we use a project to track all changes to the monolith....
0
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0answers
23 views

Extended Jira mail handler with forwarding and Issue creation

I'm stuck with a problem. I need a Jira Mail Handler which is able to handle the following case: A user sends a bug report to a special e-mail adress, let's say bugs@company.com. The mail then get's ...
2
votes
1answer
111 views

Epics disappear from Scrum board

I have started a project, which should be done with Scrum. So, I am adding Epics to Backlog in Jira, and they disappear. How can I show Epics in Backlog? Thanks.
0
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1answer
44 views

Original Estimate gone from Jira's new issue view

I've loaded up Jira today and noticed that the original estimate field, in the new issue view when viewing a task, no longer shows. Time tracking is still there and work can be logged but the ...
0
votes
3answers
60 views

Best Way to Manage Different Types of Work in one Board?

Problem My team consists of software developers and UX designers. Their workflow is different--UX has different steps than a pure development task has. What's the best way to manage this on one ...
3
votes
3answers
6k views

The difference of Jira Epics and Components

I read on Jira documentation and do some research. However, i'm still a bit confused about Components and Epics. In a sample website like Facebook, it has features like Login, Register, Write A Post ...
0
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0answers
13 views

Release Planning/Versioning in Azure Boards

In other tools there are release planning/versioning modules and I was wondering if there is something similar in Azure Boards? I have looked into a few extensions, but do not see anything. The goal ...
1
vote
2answers
72 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
1
vote
3answers
194 views

How to ask my Product owner to put all information on the JIRA itself instead of a document pointed inside the JIRA?

I am a developer. A backlog jira is assigned to me for grooming. The jira contains a short description of the requirement and also the acceptance criteria. Also a problematic sentence as below, which ...
3
votes
1answer
281 views

Azure Board (DevOps) Reports

I am looking for out of the box "Scrum" reports (velocity, burn-down, sprint report) that use story points, in the tool Azure Boards/DevOps (formerly known as VSTS). I played with "Analytics Views" ...
0
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0answers
17 views

Adding n-number of due date fields and descriptions to Epics and Stories

In an existing project, the team is attaching tasks directly to Epics. I would like to introduce stories to the workflow and n-number of key dates to either the Epics or features. For this, I would ...
5
votes
2answers
3k views

How do I convert a JIRA Kanban board to a Scrum board

I initially set up a JIRA Kanban board and would now prefer to convert to a Scrum board...is there a way to do this without having to re-create the stories and epics that currently exist on the Kanban ...
0
votes
0answers
31 views

Auto watching @mentions in Jira?

From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira. Since there @mention triggers an email event, is there a way to add additional triggers in ...
0
votes
2answers
66 views

How to create JIRA Kanban based on ticket/card reporter?

I want to create another Kanban board in my project where the columns are people names (we have 4 analysts in the team) and in the column shows all the cards created (reported) by each analyst, so we ...
0
votes
2answers
407 views

Only stories are showing in board in JIRA. I want all Epics, Stories, Tasks, Sub-taks to see in board

In JIRA Board, only "stories" are showing Filter for JIRA from (vertical3 dot > Board setting > General > Filter > Edit Filter Query) project = NAP ORDER BY Rank ASC Here I can see all the EPICS, ...
0
votes
1answer
42 views

Best type of field in Jira for handling job codes?

We essentially have a centralized project, but bits and pieces of that project are built with funding from many different budgets. Separate billing codes are created for each budget. I want to place ...
3
votes
2answers
78 views

Should single user story contain estimations for each involved guild in full-stack development team

Problem We're working in a full-stack development team composed of three guilds (backend, frontend, QA), so as a team we share a single sprint board. User stories we take into our sprints are written ...
2
votes
1answer
189 views

Questions about moving from JIRA to VSTS Agile

We have a small team, and most of us are part-time. We have been managing the project using JIRA's simplified software template. We have started using Visual Studio Team Services (VSTS) for continuous ...
0
votes
0answers
24 views

Jira Issues “Not for customer” . How does Jira deal with them in evaluations (time and effort)?

We have certain issues in Jira that are marked "not for customer". How does Jira deal with them in evaluations (time and effort)?
2
votes
1answer
860 views

Separating tracking and estimation with Agile Scrum and workflow

I'm trying to figure out how JIRA can help track an Agile Scrum project we are running, in particular I want to be able to create burn down charts. I created a few stories and tasks, and noticed that ...
2
votes
1answer
59 views

How to handle hand-outs from one jira project to another?

there! First time user here! Given that we have three Jira projects: USERS, which users use to enter issues; BACKEND, which is internal to our backend team; FRONTEND, which is internal to our ...
0
votes
2answers
50 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
2
votes
3answers
81 views

How to manage development tasks and bugs/issues in a small fully-remote development team?

How to manage development tasks and bugs/issues in a small fully-remote development team? I've just hired two developers so I need to put a system in place for managing development tasks, reporting ...
1
vote
1answer
88 views

Jira how to show a report of user stories without tasks?

Is there a way to show user stories that have no tasks? I need this stats to be shown in a report.
0
votes
1answer
35 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
1
vote
1answer
126 views

JIRA query to find all issues where acceptance criteria is less than 20 characters

can anyone help me with a JQL to filter all jira issues in my project that have acceptance criteria less than 20 characters
9
votes
3answers
2k views

What's difference between “depends on” and “is blocked by” relations between issues in Jira next-gen board?

In Jira, (probably) in next-gen board, when specifying relationship between two issues, I have the following choices: -- i.e. specifically "[A] depends on [B]" and "[A] is blocked by [B]". What is ...
2
votes
3answers
74 views

Who or what role is the owner of the agile workflow and the workflow tool (e.g. Jira)

I have worked in different organizations an they all take a different approach to the roles that own the tools for agile delivery. Can you please tell me your opinions on what role would govern the ...

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