Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

0
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1answer
6 views

How to handle hand-outs from one jira project to another?

there! First time user here! Given that we have three Jira projects: USERS, which users use to enter issues; BACKEND, which is internal to our backend team; FRONTEND, which is internal to our ...
0
votes
1answer
88 views

How can we track Business as Usual (BAU) work?

My team, which consists of network architects and developers has been running Scrum for the past couple of months and the biggest issue we have is how we're supposed to record BAU work. We consider ...
1
vote
1answer
97 views

Questions about moving from JIRA to VSTS Agile

We have a small team, and most of us are part-time. We have been managing the project using JIRA's simplified software template. We have started using Visual Studio Team Services (VSTS) for continuous ...
0
votes
2answers
34 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
1
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0answers
44 views

Trigger an applause when a Jira story is done [closed]

I have a team of developers working on a project at the same table. I have a big television at the table with a mac mini attached to it. I'd love to trigger an applause "Congrats Stefano" and an ...
2
votes
3answers
65 views

How to manage development tasks and bugs/issues in a small fully-remote development team?

How to manage development tasks and bugs/issues in a small fully-remote development team? I've just hired two developers so I need to put a system in place for managing development tasks, reporting ...
1
vote
1answer
25 views

Jira how to show a report of user stories without tasks?

Is there a way to show user stories that have no tasks? I need this stats to be shown in a report.
0
votes
1answer
15 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
1
vote
1answer
37 views

JIRA query to find all issues where acceptance criteria is less than 20 characters

can anyone help me with a JQL to filter all jira issues in my project that have acceptance criteria less than 20 characters
7
votes
3answers
1k views

What's difference between “depends on” and “is blocked by” relations between issues in Jira next-gen board?

In Jira, (probably) in next-gen board, when specifying relationship between two issues, I have the following choices: -- i.e. specifically "[A] depends on [B]" and "[A] is blocked by [B]". What is ...
2
votes
3answers
68 views

Who or what role is the owner of the agile workflow and the workflow tool (e.g. Jira)

I have worked in different organizations an they all take a different approach to the roles that own the tools for agile delivery. Can you please tell me your opinions on what role would govern the ...
1
vote
0answers
15 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
0
votes
2answers
70 views

How do you get your users to “own” their cards and adopt Agile as a whole?

Good afternoon Fellow Scrum-Students/Acolytes/Masters, I'm having trouble getting some of my users to keep progress of their cards. I often have to move them to In Progress or remind them to keep ...
1
vote
1answer
60 views

Kanban - Simple Backlog Forecasting?

Does anyone know if it's possible with Jira to cover the following scenario? The team estimates the items in its backlog in story points The backlog is prioritized The backlog is handled like a Fifo ...
3
votes
2answers
112 views

Billing customers from JIRA - is that possible?

Our development team works with Jira Software and we aim to use JIRA for other business processes inside our organization: Internal and external support; Customer success; Applications building; ...
0
votes
3answers
135 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
3
votes
3answers
590 views

Calculating project forecasts in Jira

As a Scrum Master, I want to help my Product Owner to make an educated guess of when features in a project will be implemented, in order to communicate with stakeholders so that they can manage Scope. ...
11
votes
3answers
7k views

Why management is more concerned of JIRA hours than of following Scrum values?

As in many other projects, we are also using JIRA to manage tasks and user stories, and Scrum as the Agile methodology. At the end of each day, the ScrumMaster provides the burndown chart to the PMO ...
3
votes
3answers
67 views

How to count the amount of times a JIRA issue has been in a specific state?

In my project one of the metrics we want to use is the amount of times a JIRA issue is moved back from "QA" to "Development." We call it "comeback rate." Looking for % of items that were resolved by ...
4
votes
1answer
61 views

Order JIRA filter by position of the tasks in the backlog

I have a custom filter defined by this query project = ProjectName AND status in ("In Progress", Open, Reopened) AND assignee in (currentUser()) AND sprint in openSprints() AND sprint not in ...
3
votes
2answers
507 views

User Story versus Task in Jira

I am learning about the agile/scrum process, and currently using it for a 6 month software project at my university. My team is using Jira. I am starting to get confused between the difference ...
6
votes
2answers
276 views

Estimate Item Delivery from Throughput plus blockers

We are combining all of our projects into one Kanban board. Since we are only ever one team, it seems to make the most sense to combine everything to one board and prioritize as we can all only work ...
3
votes
2answers
77 views

How to warn if blocking tickets are not in a sprint

We had a recent problem that I would have thought Jira could handle but I can't see where this would work. We are using Jira with scrum/agile. While defining stories we had two stories one larger one ...
3
votes
3answers
593 views

JIRA - How to add flag to epic task

How do you add flag to an epic task in JIRA? On a normal task, you just right click it and "Add flag", but when it becomes an epic you dont get that option.
4
votes
1answer
78 views

How to handle when planned work is blocked and a developer has capacity to take on a new user story that may be too big

Assume the following situation. All but one user story planned in a sprint is completed. The remaining user story is blocked. A developer would like to take on work in the highest priority work ...
3
votes
2answers
724 views

Hardware Development & JIRA — How to optimize the workflow / fix version field to take advantage of burndown charts

We're using JIRA for hardware development and have run into some issues related to the separation between the development and validation cycle. Let me explain: We have an issue type "Development Task"...
3
votes
1answer
86 views

How can I show short tasks (less than 8 hours) in a JIRA Gantt chart?

I recently installed a few apps (like BigPicture) which help you see the order of work of each programmer. The problem is that when I link some tasks with estimates less than one work day, the Gantt ...
0
votes
2answers
2k views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
3
votes
2answers
948 views

How can I show priorities on the sidebar with Jira Agile?

I am trying to surface the priority field in the plan mode sidebar (issue details view?), but can't manage to add it from the manage board view. The priority field doesn't come up in the general field ...
2
votes
2answers
187 views

On JIRA, can I have a column in my agile board based on a filter and not (only) on a status?

I want to create a board with different columns, but all of them have the same status, but belong to different "teams". So I'd like to have a column for each team. Is it possible to create a column ...
0
votes
1answer
446 views

JIRA: How to show Epics with the status “In Progress” in the Kanban board?

When using the KANBAN board on JIRA, and I change the status of an EPIC to IN PROGRESS (either changing the status through the status field or moving the card to the "IN PROGRESS" column), the ...
1
vote
2answers
109 views

Is there a JIRA mechanism that will notify users in-browser when a ticket changes?

People often open a JIRA issue by URL, and then start working on it. They have to manually refresh (usually after seeing an email notification) to see any changes to the ticket like edits to the ...
3
votes
2answers
173 views

What should be in an Atlassian toolkit for website PM?

I'm requisitioing some tools for a large scale web development project. Intending to start with the following: JIRA for issues tracking, wiki, git or svn hosting Greenhopper plugin for agile PM ...
0
votes
1answer
47 views

Web development project management through Jira Software [closed]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
3
votes
0answers
113 views

Azure Board (DevOps) Reports

I am looking for out of the box "Scrum" reports (velocity, burn-down, sprint report) that use story points, in the tool Azure Boards/DevOps (formerly known as VSTS). I played with "Analytics Views" ...
4
votes
4answers
4k views

Is there are a resource handler or gantt chart creator tool for JIRA? [closed]

I'm hoping someone has some experience on tools and/or better keywords to describe this problem: I have JIRA system for developers where they provide estimates and track time completed. The estimate ...
2
votes
4answers
145 views

Agile: Can Epics be time-based rather than feature-based?

For example, if you're building a chat app, having epics be the stages in a project: Phase 1 - Beta Phase 2 - Launch vs. features Messaging Sign-Up The goal of an epic is to capture a large body ...
1
vote
1answer
33 views

Automation: trigger a set of tickets

Is it possible to automate the generation of the same tickets (stories) with 'parameters' (i.e. minimal changes in e.g. Title, Epic)? We are working on a digital transformation project with 10 ...
3
votes
4answers
235 views

Moving backlog items into Sprint

In Agile, who's the person responsible of moving tickets in Jira (e.g. moving backlog items into Sprint). Is this a Scrum Master's responsibility or Product Owner?
3
votes
5answers
284 views

Is it possible to give accurate estimates and planning without tracking time for tasks?

I work within a small team of developers. We don't track our time so we have no data to work off when we give estimates. Basically, I'm wondering if it's possible to have a successful plan and give ...
1
vote
1answer
150 views

Tracking hours for Managers/Scrum Master

Developers at my company log hours in JIRA. Managers/Scrum Masters do not log hours that religiously. They would only log for Scrum ceremonies. As a manager, I can see the reason for not adding my ...
0
votes
2answers
255 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
2
votes
3answers
81 views

How can I measure the effective team work per iteration?

I have a team of 4 developers and 1 QA. My workflow in Jira is: Backlog -> Analysis -> In Development -> QA Ready -> QA Complete -> Done Every sprint (1 week) all issues get into QA Ready stage (QA ...
1
vote
1answer
55 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...
4
votes
4answers
213 views

How to write a summary for a user story?

I'm working hard on user stories and it is paying off, but something itches. We use Jira, but the problem is that from above the backlog seems clumsy. We need to write summary for user story so ...
1
vote
2answers
82 views

JIRA - Use incoming emails to create tickets

Our team would like to use incoming emails (from Outlook) to create support tickets. I've figured out how to successfully get this working, however, the formatting is awful. When the ticket is ...
0
votes
4answers
199 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
3
votes
3answers
106 views

How to allow a user to access one project in JIRA?

I'm trying to manage this project on JIRA. I want to invite my client to create issues, modify them, and change their status, but all this in only his project. He can't see my projects list, he can't ...
0
votes
2answers
28 views

iOS / Android project organization to avoid duplicates

I have noticed that in almost every app project for iOS and Android, there are two different projects, one for Android, one for iOS. This is good to track progress separately and assign tasks to ...
0
votes
3answers
473 views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...