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Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

3
votes
2answers
479 views

Hardware Development & JIRA — How to optimize the workflow / fix version field to take advantage of burndown charts

We're using JIRA for hardware development and have run into some issues related to the separation between the development and validation cycle. Let me explain: We have an issue type "Development Task"...
3
votes
1answer
53 views

How can I show short tasks (less than 8 hours) in a JIRA Gantt chart?

I recently installed a few apps (like BigPicture) which help you see the order of work of each programmer. The problem is that when I link some tasks with estimates less than one work day, the Gantt ...
0
votes
2answers
2k views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
3
votes
2answers
941 views

How can I show priorities on the sidebar with Jira Agile?

I am trying to surface the priority field in the plan mode sidebar (issue details view?), but can't manage to add it from the manage board view. The priority field doesn't come up in the general field ...
1
vote
2answers
123 views

On JIRA, can I have a column in my agile board based on a filter and not (only) on a status?

I want to create a board with different columns, but all of them have the same status, but belong to different "teams". So I'd like to have a column for each team. Is it possible to create a column ...
-1
votes
1answer
351 views

JIRA: How to show Epics with the status “In Progress” in the Kanban board?

When using the KANBAN board on JIRA, and I change the status of an EPIC to IN PROGRESS (either changing the status through the status field or moving the card to the "IN PROGRESS" column), the ...
0
votes
2answers
94 views

Is there a JIRA mechanism that will notify users in-browser when a ticket changes?

People often open a JIRA issue by URL, and then start working on it. They have to manually refresh (usually after seeing an email notification) to see any changes to the ticket like edits to the ...
3
votes
2answers
171 views

What should be in an Atlassian toolkit for website PM?

I'm requisitioing some tools for a large scale web development project. Intending to start with the following: JIRA for issues tracking, wiki, git or svn hosting Greenhopper plugin for agile PM ...
2
votes
0answers
65 views

Billing customers from JIRA - is that possible?

Our development team works with Jira Software and we aim to use JIRA for other business processes inside our organization: Internal and external support; Customer success; Applications building; ...
0
votes
1answer
35 views

Web development project management through Jira Software [on hold]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
1
vote
0answers
11 views

Azure Board (DevOps) Reports

I am looking for out of the box "Scrum" reports (velocity, burn-down, sprint report) that use story points, in the tool Azure Boards/DevOps (formerly known as VSTS). I played with "Analytics Views" ...
-1
votes
0answers
10 views

Capital Project assignment in JIRA

Is there a way within JIRA to easily mark a Project or Task as part of a capital project, so that when we run hours for accounting we can easily pick out which tickets are part of capital projects?
4
votes
4answers
4k views

Is there are a resource handler or gantt chart creator tool for JIRA? [closed]

I'm hoping someone has some experience on tools and/or better keywords to describe this problem: I have JIRA system for developers where they provide estimates and track time completed. The estimate ...
2
votes
4answers
123 views

Agile: Can Epics be time-based rather than feature-based?

For example, if you're building a chat app, having epics be the stages in a project: Phase 1 - Beta Phase 2 - Launch vs. features Messaging Sign-Up The goal of an epic is to capture a large body ...
1
vote
1answer
30 views

Automation: trigger a set of tickets

Is it possible to automate the generation of the same tickets (stories) with 'parameters' (i.e. minimal changes in e.g. Title, Epic)? We are working on a digital transformation project with 10 ...
3
votes
4answers
102 views

Moving backlog items into Sprint

In Agile, who's the person responsible of moving tickets in Jira (e.g. moving backlog items into Sprint). Is this a Scrum Master's responsibility or Product Owner?
3
votes
5answers
266 views

Is it possible to give accurate estimates and planning without tracking time for tasks?

I work within a small team of developers. We don't track our time so we have no data to work off when we give estimates. Basically, I'm wondering if it's possible to have a successful plan and give ...
1
vote
1answer
81 views

Tracking hours for Managers/Scrum Master

Developers at my company log hours in JIRA. Managers/Scrum Masters do not log hours that religiously. They would only log for Scrum ceremonies. As a manager, I can see the reason for not adding my ...
0
votes
2answers
184 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
2
votes
3answers
70 views

How can I measure the effective team work per iteration?

I have a team of 4 developers and 1 QA. My workflow in Jira is: Backlog -> Analysis -> In Development -> QA Ready -> QA Complete -> Done Every sprint (1 week) all issues get into QA Ready stage (QA ...
1
vote
1answer
41 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...
4
votes
4answers
111 views

How to write a summary for a user story?

I'm working hard on user stories and it is paying off, but something itches. We use Jira, but the problem is that from above the backlog seems clumsy. We need to write summary for user story so ...
1
vote
2answers
71 views

JIRA - Use incoming emails to create tickets

Our team would like to use incoming emails (from Outlook) to create support tickets. I've figured out how to successfully get this working, however, the formatting is awful. When the ticket is ...
-1
votes
4answers
105 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
3
votes
3answers
87 views

How to allow a user to access one project in JIRA?

I'm trying to manage this project on JIRA. I want to invite my client to create issues, modify them, and change their status, but all this in only his project. He can't see my projects list, he can't ...
-1
votes
2answers
23 views

iOS / Android project organization to avoid duplicates

I have noticed that in almost every app project for iOS and Android, there are two different projects, one for Android, one for iOS. This is good to track progress separately and assign tasks to ...
0
votes
3answers
278 views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...
0
votes
2answers
152 views

Jira: Best way to setup issue for having info about responsible users (analyst, developer, qa)

I'm looking for best way to have possibility to find out from jira issue -who was responsible for certain stages of its lifecycle. Our work process on issue starts from analysis then going ...
0
votes
1answer
120 views

Optimum usage of JIRA and Confluence [closed]

I'm working on recommendations for how to use JIRA and Confluence together for an Agile project. Based on experience teams use Confluence for requirements, linking to JIRA for the user stories ...
-1
votes
1answer
55 views

Agile control charts in JIRA - exclude working hours

I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?
10
votes
5answers
3k views

Best intro to Jira? [closed]

This is a bit of a broader question, but I hope this is the right place to ask. I think I need to provide a bit of backstory regarding my goals. We tried several different PM solutions (Wrike - ...
3
votes
2answers
2k views

JIRA Statuses and Assigned users

I am wondering how you guys handle changes to Assignee and status changes. In other system we have had multiple assignees. Example: I pickup a work item from the sprint back log. Change status to ...
2
votes
2answers
489 views

Calculating project forecasts in Jira

As a Scrum Master, I want to help my Product Owner to make an educated guess of when features in a project will be implemented, in order to communicate with stakeholders so that they can manage Scope. ...
6
votes
2answers
219 views

Estimate Item Delivery from Throughput plus blockers

We are combining all of our projects into one Kanban board. Since we are only ever one team, it seems to make the most sense to combine everything to one board and prioritize as we can all only work ...
2
votes
1answer
61 views

Viewing all of my open tasks in Jira

On Jira's homepage, it displays all tasks assigned to me, including tasks that are "closed", "obsolete", or "won't fix". I tried searching for tasks and filtering by status, but it doesn't display all ...
10
votes
3answers
6k views

Why management is more concerned of JIRA hours than of following SCRUM values?

As in many other projects, we are also using JIRA to manage tasks and user stories, and SCRUM as the Agile methodology. At the end of each day, the ScrumMaster provides the burndown chart to the PMO ...
0
votes
1answer
40 views

Different Releases in the same Jira Kanban board?

We are a development team and we use a Kanban board (Jira) with different swimlines. We have some tasks who are code related and other task who are not code related like investigations, query, ...
0
votes
1answer
108 views

Can you extract issues from Jira on premise for reporting to management?

We have had a lot of success using JIRA for our risks, issues, decisions and milestones. What I want to do, though, is to have these queried and represented on a dashboard with Gantt charts, issue ...
1
vote
0answers
56 views

Questions about moving from JIRA to VSTS Agile

We have a small team, and most of us are part-time. We have been managing the project using JIRA's simplified software template. We have started using Visual Studio Team Services (VSTS) for continuous ...
1
vote
2answers
520 views

How to track development activity time against tasks

We are a medium-sized, geographically-dispersed development team using Jira for task management and GIT as our repository. Our developers are generally focused on one primary development project at a ...
5
votes
2answers
882 views

In Jira, how do you capitalizing the dev time for each story?

Right now we use Git Hub Issues for each project an individual engineer is working on. We're are making a transition to broader stories handled in Jira. We mark each task either Cap or Exp for ...
1
vote
3answers
3k views

JIRA - generating work log reports

We are using JIRA to manage our tasks and to allow our client to review the progress and decides what to do next. Our developers are logging their work pretty accurately. Ideally our workflow would ...
-1
votes
2answers
167 views

Personal Time Tracking report using Atlassian Jira

I'm a software developer and I'm asked to log my time in Atlassian Jira for each of the subtasks we have in all the open stories. Sometimes we are in rush and I forget to log some time in the many ...
2
votes
4answers
395 views

Should we create an Epic for tech-debts

I was having a discussion in the team to create an Epic for all the technical-debts in the project. The problem is, as per definition Epic should not spawn more than a quarter, but, if we create an ...
2
votes
4answers
175 views

One Kaban or five Kanbans? My manager would like to implement Kanban to get better visibility on what his five teams do

He needs to do reporting to his higher-ups both on an organizational level and team level (one GIS org consisting of five teams w/ different GIS specialties). He'd prefer to do one Kanban board for ...
1
vote
3answers
79 views

Dev team's role in configuring Jira

Let me start by explaining the big, unfixable problem here: A new Technology Director has been brought in above my team, and he insists on deciding how Jira is configured, affecting people who don't ...
2
votes
1answer
64 views

How to keep track of finished tasks vs deployed tasks in JIRA?

My development team and I have been using release dates (or fixVersions as they are called in JIRA) to keep track of all tickets for our iterative development schedule. However, as our team grows ...
4
votes
4answers
4k views

Does it make sense to reopen closed User Stories in a Scrum project

I was asked to adjust our ticket-workflow and I don't know if it's a good route that we're taking here. So I'd like to ask for your opinions. Our project is being developed based on a Scrum process ...
-1
votes
1answer
150 views

Best practice for tracking merging hotfixes

We are working with two main branches in our project, a development branch and a production branch. All production fixes get their own hotfix branch, which is then merged back into the development ...
5
votes
3answers
150 views

Jira - How to name a Jira release

We have a Jira project which contains all issues for a single website. The website has several different components, such as the theme and several lambda functions. Each component has their own ...