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Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

4
votes
2answers
84 views

Which is the best way to list tickets that do not change lane / status in JIRA?

my goal is to have a list of the JIRA tickets that are not moving from one lane to another so that I can intervene on those tickets and check if impediments, difficulties or issues are up in place. ...
0
votes
1answer
107 views

Can you extract issues from Jira on premise for reporting to management?

We have had a lot of success using JIRA for our risks, issues, decisions and milestones. What I want to do, though, is to have these queried and represented on a dashboard with Gantt charts, issue ...
0
votes
1answer
137 views

How does Jira “resolved” field (or its alias name “resolutionDate”) get set?

I am new to Jira and I have just joined a new team that is using Jira. We have a problem with our Jira Service Desk project's workflow. It looks like some months ago when an issue was moved to ...
2
votes
2answers
467 views

Hardware Development & JIRA — How to optimize the workflow / fix version field to take advantage of burndown charts

We're using JIRA for hardware development and have run into some issues related to the separation between the development and validation cycle. Let me explain: We have an issue type "Development Task"...
-1
votes
1answer
89 views

In Jira-Domo integration, issues with more than 1 sprint show as closed in the first sprint

We set up DOMO to pull from our Jira issues. We noticed that the Velocity charts were not matching up. We realized that for issues that are rolled into more than one sprint - if they weren't complete ...
0
votes
3answers
439 views

Whose responsibility is to add stories to JIRA (or other issue-tracking software)?

This might seem as odd question, but moving from business to business I'm still puzzled as to whose responsibility it is to add stories to JIRA (or other issue-tracking software), as well be ...
0
votes
1answer
60 views

How to manage misalignments between Design Specs and After Design Adjustments?

How do you manage this scenario? UX and Visual design a feature. PO and DEV decided -after design got approved- to ignore some specs of implementation, so we have something different than the design ...
-1
votes
1answer
269 views

How can I display another Project's issues in my current Sprint in Jira?

Context: A large , enterprise level Programme which has many teams and a pipeline of working with both software and infrastructure including migration and decommissioning. Teams Affected An ...
2
votes
2answers
141 views

How to project manage Multiple Product lines, Crossed linked projects 75 developers, 7-8 product managers in an agile manager

We are a medium sized product org with 700 people out of which about 100 are in tech, 75 developers (leads and arch included), 15-18 QA folks, 7-8 tech product managers. We have some 70 line items in ...
1
vote
3answers
109 views

How do you write completable “stories” when all members of a team have a specialty?

From a user perspective our stories seem clear. From a engineering perspective our stories are a bit too broad and need to be broken up into sub-tasks. This is OK, but each member of the team has a ...
1
vote
4answers
483 views

Who can add “tasks” in Scrum/Kanban?

I am using Kanban for the process of etablishing a company. It may be kind of wrong since I am both the product owner and the development team. But I think it works, the user stories turns out good. ...
7
votes
4answers
368 views

How to write implementing HTTPS as a user story?

The title sums the question up pretty well. How do you do that? Should you even make implementing HTTPS a user story? I thought of: "As a page visitor I want all communication with the service to be ...
1
vote
1answer
119 views

Handling bugs in Kanban (using JIRA)

When we have features, we usually break them down to tasks that take about 1-2 days. Usually our dev tasks are not ready for QA as soon as a developer finishes developing them, but only after the ...
3
votes
4answers
165 views

Do we need to update time estimates when we estimate based on story points?

We estimate the issues based on story points/planning poker. My questions are: Do we need to update original/remaining time estimates when we estimate based on the story points? If we estimate based ...
-1
votes
1answer
74 views

Could you see this workflow in place for a development team within a digital agency?

We are trying to figure out a workflow that our developers/PMs can follow that gives a developer everything they need for a project. A step by step process that PMs and devs follow so that a) the ...
2
votes
2answers
557 views

How to get an Epic span multiple sprints?

While setting up my Jira's project, I struggle to make an Epic span multiple sprints. In other words, I expect an Epic (a complete feature) to be associated to multiple sprints. The idea is that I ...
2
votes
2answers
103 views

Could my sprint unit be a scenario instead of a feature? (Gherkin terms)

My team's Business Analyst and I have written some Gherkin files describing user stories of our new project. As usual, a Gherkin file is composed of one feature, itself detailed through one or ...
0
votes
3answers
90 views

Is there a way to create tag synonyms in a JIRA board/project?

I am not an expert in JIRA and I've stumbled upon a problem with tagging issues. We are working on a mobile app and I was tagging the iOS App related issues with "iOS", and I've found out that my ...
5
votes
3answers
443 views

what to do with out of scope tickets in JIRA

I've created a number of tickets (user stories) and added them to the backlog, however on review the stories are now deemed out of scope. What is the best practice for handling these? Should they be ...
11
votes
5answers
2k views

What level of detail should I include in epics?

I am writing user stories for a new project. One of my epics is: As a company owner I want a graphical profile so I can build my visual identity. And then there are multiple user stories linked to ...
4
votes
4answers
893 views

Scrum - splitting test from a user story to next sprint

I am wondering how to manage this sort of issue in the best, Agile way. Let's take our current situation as an example: we have two stories that are technically "complex" (simply put, big), that will ...
0
votes
2answers
117 views

What Jira role is required so as to have access to Jira import

I am a novice Jira user, part of a pilot project where none of us have notable experience. We are using hosted Jira. The site administrator has made me administrator of a couple of projects. Now I'd ...
0
votes
1answer
120 views

Optimum usage of JIRA and Confluence [closed]

I'm working on recommendations for how to use JIRA and Confluence together for an Agile project. Based on experience teams use Confluence for requirements, linking to JIRA for the user stories ...
-1
votes
1answer
85 views

Subscription to the JIRA filter for the reporter and team leader

I need to set up a filter subscription for sending a list of issues that are not in (Resolved, Closed) AND assignee is EMPTY to reporters and to their team leaders. So I need to find any issues for ...
5
votes
2answers
122 views

What to do when running into a potential rabbit hole in a story?

Say I have a team member who is working on a story. While working on that story, s/he runs into an issue that could or could not be crucial to the completion of that original story. Should the team ...
2
votes
2answers
203 views

How can I force an epic to have a limited/finite scope?

Background I'm working for a web development agency. I take responsibility for managing the work that the developers in our company do for our client. We're using JIRA for task management. Epics ...
1
vote
1answer
252 views

Jira and Flagged Issues

Is there a way in Jira to track how long a item was flagged for( the work couldnt continue as it was blocked ) ? I am able to quickly see all the blocked items by using Flagged = Impediment but I need ...
0
votes
1answer
297 views

How do I show all tasks assigned to a user on one Jira board?

The current issue we're having is we have several Jira boards/projects for different parts of our company. One of our users is in one board that is a Scrum board and one board that is Kanban. I tried ...
1
vote
1answer
330 views

How to best manage multiple projects in JIRA for a non-development team?

I am looking to find some resources or best practices on how to use JIRA to manage the Business As Usual (BAU) and other projects for my team. We have several major projects we are working on, and ...
1
vote
1answer
391 views

In Jira, how do I roll up Story Points or Time expended to Initiative?

In my JIRA project, we have the following issue hierarchy: Sub-tasks > Stories > Epics > Initiatives Most of our estimates and tracking happen at the Story level: Story Points are recorded on ...
0
votes
1answer
66 views

How can I always see the last 30 days in Timesheets?

We use Tempo timesheets to efficiently log work and see logged work. I like the "last 30 days" view, as I can use it to easily log work on tasks I worked on before. The problem is, this only sets a ...
2
votes
2answers
4k views

The difference of Jira Epics and Components

I read on Jira documentation and do some research. However, i'm still a bit confused about Components and Epics. In a sample website like Facebook, it has features like Login, Register, Write A Post ...
1
vote
2answers
306 views

Tracking tasks across all Jira projects

I have many projects that are in progress in JIRA with Scrum teams from User Experience (UX) and Development (dev). Is there a way to see all dev or UX tasks across all projects? I'm currently having ...
2
votes
3answers
438 views

What is the best workflow between Jira and Confluence?

I'm struggling with Jira and Confluence. My Team and I are developing an application and we are not sure how to structure our JIRA environment perfectly. For our development process we use Kanban. ...
1
vote
1answer
34 views

How to know when the project started in JIRA?

I am an admin for JIRA project following SCRUM approach. I am trying to report to my direct manager when the project was started. I went to Settingsand Timesheets.. and many places. And I cannot ...
5
votes
2answers
879 views

In Jira, how do you capitalizing the dev time for each story?

Right now we use Git Hub Issues for each project an individual engineer is working on. We're are making a transition to broader stories handled in Jira. We mark each task either Cap or Exp for ...
1
vote
2answers
391 views

JIRA - How to add flag to epic task

How do you add flag to an epic task in JIRA? On a normal task, you just right click it and "Add flag", but when it becomes an epic you dont get that option.
1
vote
1answer
1k views

How to generate a lead time report in JIRA without a plugin?

Has anyone compiled a lead time report (in any format) from JIRA without the use of a plug-in? If so, how did you do it? The native Control Chart tracks cycle time but not individual times for ...
0
votes
2answers
205 views

Jira Sprint Structure for Software Team

As I see it, we have three levels: Epic - Broad view of what would be nice to do. (Usually more then a Sprint) Let pay for our service with credit cards Story - More defined and structured view. (...
6
votes
2answers
216 views

Estimate Item Delivery from Throughput plus blockers

We are combining all of our projects into one Kanban board. Since we are only ever one team, it seems to make the most sense to combine everything to one board and prioritize as we can all only work ...
1
vote
2answers
126 views

How can I improve this Jira process? [closed]

At the moment in Jira each developer has the following columns in its dashboard: (developer dashboard) TO DO IN PROGRESS IMPEDED QA REVIEW DONE Story 101 ------------------------...
0
votes
2answers
152 views

Jira: Best way to setup issue for having info about responsible users (analyst, developer, qa)

I'm looking for best way to have possibility to find out from jira issue -who was responsible for certain stages of its lifecycle. Our work process on issue starts from analysis then going ...
-1
votes
1answer
219 views

From Microsoft Project to JIRA

I know that this is a topic that has been talked about a lot but I need to export a project from MS Project to JIRA. I know that there are a few JIRA addons to make this job but they are paid and my ...
4
votes
3answers
202 views

Handling New Issues in the backlog

We are a small team mostly focused on medium to large scale websites. I am going to merge all issues for all of our projects into one backlog using Kanban with JIRA. The idea being that no one gets ...
2
votes
2answers
151 views

How can I get an export of stories/bugs in all releases for a date range?

I'm looking to get the following data for a given date range: Release Date Release Version Number of Stories Number of Bugs I understand that it's easy to get this information one release at a time ...
0
votes
2answers
277 views

Merging multiple backlogs into a Visionary/Master backlog on JIRA?

Context An enterprise AWS project with multiple Scrum teams building features. Three additional stakeholder teams (Dev Ops, Operations, CISO) who send support and consultancy requests into the AWS ...
0
votes
1answer
91 views

Difference between JIRA's internal “Needs Review” and “Review Needed” issues statuses?

What are the differences (if any, but I assume some shall be) between the "Needs Review" and "Review Needed" issues statuses internally managed by JIRA? It increases difficulty when moving an issue ...
6
votes
3answers
908 views

Method for scoring backlog items in Jira based on impact to company goals versus level of effort

My development team uses Jira Cloud, and I'm looking for some way within Jira to prioritize the backlog items (mainly "new features" and "stories"). I'd like to do this by manually assigning scores to ...
3
votes
1answer
113 views

On JIRA, how can I restrict a specific status of my workflow to hold only one issue per time?

On JIRA, how can I restrict a specific status of my workflow to hold only one issue per time? Because we're automating all our workflow, I want to have a specific status (ACCEPTANCE) that only ...
0
votes
2answers
124 views

Setting default issue type in JIRA

I have a Kanban board in the cloud-based version of JIRA that uses the JIRA Software Simplified Workflow. When I create a new issue, it automatically assigns a "Backlog" status. I would like the ...