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Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

3
votes
2answers
56 views

Can one change the datetime an item was added to a sprint?

Can one change the datetime an item was added to a sprint? Right now the scope change is recorded when it is done, but i would like to pretend an item was in the sprint all along. Does this ...
1
vote
2answers
436 views

Why does my JIRA report say: “Open issue moved out of board (into an unmapped status)”?

I have a project with extensive workflows set up, and the the tickets are moving smoothly through the entire workflow. But here is a strange behavior that I'm seeing: Whenever I move a Ticket from "...
1
vote
2answers
194 views

Story breakdown and parent story points

An issue has come up lately as we break down stories.. The scenario is as follows: During product increment planning we outline X amount of stories for the PI. This is recorded in Jira with story ...
1
vote
1answer
291 views

Is it possible to create a JIRA user with DL email and subscribe to filters?

I created a JIRA user with email ID of a distribution list (DL). I created a new filter from this user's login and did a 'personal subscription' expecting reports to be sent to the DL periodically. ...
10
votes
5answers
3k views

Best intro to Jira? [closed]

This is a bit of a broader question, but I hope this is the right place to ask. I think I need to provide a bit of backstory regarding my goals. We tried several different PM solutions (Wrike - ...
6
votes
2answers
9k views

Can you add a person to watch a JIRA issue?

In some cases, I'd like to let a teammate watch an issue, and be informed of whatever is going on about that issue, even though the issue is not assigned to him/her. Is it possible to add a person to ...
-4
votes
1answer
54 views

Ideas needed on expanding Jira DB to include multiple target platforms

So first I'll explain my position. I am a member on the QA team but tasked with majority of the management of the Jira instance. We have launched our product on one platform, and will be starting to ...
4
votes
3answers
2k views

Kanban in Jira - Limit number of tasks in column

I'm trying to limit the number of tasks displayed in one of our columns (the one which holds the "solved" tasks), without success. I have changed the "MAX" column settings, but, it looks like it ...
2
votes
2answers
693 views

In Jira, can I form a query to give me all tickets I touched yesterday

In Jira, can I form a query to give me all tickets I touched yesterday I can easily form a query to give me all tickets that were updated yesterday and that I touched at some point but I would like ...
2
votes
1answer
105 views

How to get User who moved Ticket?

I'm trying to edit my Jira Workflow to more efficiently track the Developer who developed the ticket. Right Now, when the Ticket moved to 'Testing' Status, it gets Assigned to the QA on the team. And ...
2
votes
3answers
465 views

Assign verification person on Jira Board

I've googled a lot about that but couldn't find appropriate solution so far. We have almost default Jira Agile board with last columns: In Progress, Verify, Closed. Workflow is: Developer move task ...
1
vote
2answers
92 views

Best Approach to Get People to Put all Require Information in a single ticket?

At the agency I work at, I notice that to finish a task, I end up perusing several sources to get the assets I need. (The initial ticket in Jira, Gmail, Drive, etc) I feel as though everything I need ...
2
votes
3answers
481 views

Atlassian Jira Dashboard - List Of Users' Most Recent Work Log Record

I'm new to Jira and cannot find any help, Google or otherwise, on simply making a Dashboard component which lists all Users and their most recent Work Log entry. Any thoughts?
0
votes
1answer
66 views

Within JIRA, how can I detail project deviations with a wiki style field after creation

We are starting out on detailing project deviations, and have found a combination of a JIRA ticket to show its progress/stage/state (Todo/Scoping/UX/etc), and Confluence Page to detail the ...
5
votes
2answers
269 views

Managing small + large tasks on a big website with Scrum

We're a small team of 4 developers who manage one large website and a group of minisites/mobile apps. We've used JIRA/Agile and Scrum, as best we can, to manage the workflow for the last few months. ...
6
votes
2answers
14k views

Epic Feature User Story Tasks Hierarchy in Jira

How can I setup this hierarchy in Jira? Epic | +--Feature | +--User Story | +--Task I'm having trouble linking a User Story and a Feature to a Epic
2
votes
4answers
7k views

How to display Time Tracking fields in Issue Detail View using Kanban Board in Jira?

That's it. How can I have Time Tracking fields (Original Estimate, Remaining Estimate) show up in Issue Detail View when using a Kanban Board (in "Work" mode) in Jira? Looks like this feature can ...
3
votes
1answer
2k views

In Jira is it possible to have a gantt chart (or calendar view or similar) derived from your agile board?

I'm very new to Project Management, Agile and similar. I just started trying out Jira to manage the work of a small dev team which clearly needs to become organized (right now they are keeping track ...
6
votes
1answer
1k views

How to use Agile in a small web agency managing a lot of different projects?

I'm faced with the duty of managing a small design and web agency's (3 full stack developers, 3 designers, 1 help desk, sales people...) technical department. The company is selling quite well (it has ...
10
votes
3answers
6k views

Why management is more concerned of JIRA hours than of following SCRUM values?

As in many other projects, we are also using JIRA to manage tasks and user stories, and SCRUM as the Agile methodology. At the end of each day, the ScrumMaster provides the burndown chart to the PMO ...
2
votes
2answers
7k views

How to use Jira to indicate blockers in a Kanban system?

We are already using Jira to visualize the work of ~30 people, and it's being rolled out to other teams too, so this number will increase dramatically. One of the enhancements we need, is to be ...
0
votes
2answers
188 views

In Jira where to login hours for tasks that is not part of sprint [closed]

There are some subtasks and their hours need to be tracked. They are not directly related to Sprint work but indirectly related to Sprint. There are not related to particular story so they cannot be ...
5
votes
1answer
3k views

Burndown chart show as a red horizontal line even after spent time is updated

I am using scrum board in JIRA, I have customized column set. To Do Development In Progress Ready For Code Review Code Review In Progress Ready For Testing Testing In ...
4
votes
4answers
4k views

Does it make sense to reopen closed User Stories in a Scrum project

I was asked to adjust our ticket-workflow and I don't know if it's a good route that we're taking here. So I'd like to ask for your opinions. Our project is being developed based on a Scrum process ...
2
votes
6answers
2k views

Mechanism in JIRA to signify issues/tickets that are stalled

I'm using Agile views/boards in JIRA to manage issues of a project. Is there a mechanism to signify issues that are important (hence high priorities) but for technical difficulty and human resource ...
1
vote
2answers
3k views

In JIRA, when I moved issues from one project to another, they don't show up in Agile view, but show up in project view

Recently I moved a bunch of JIRA issues from one of my projects to another. When I created a JIRA Agile board for the new project (just based off on the new project, no special filters) I could not ...
2
votes
1answer
146 views

In JIRA, how can I show certain columns to specific users?

Let's say I have five columns in my project. They are visible in a Scrum project when a sprint begins, as expected, when you click on the "Work" tab in the Plan / Work / Report options. One || Two || ...
2
votes
1answer
2k views

In JIRA, is it possible to have items show up in a project backlog but not show up in a sprint's column?

I've set up workflows, workflow schemes, issue type schemes, and everything else required to get a project through my customized steps from new idea to live release. The default behavior of "Agile" ...
0
votes
3answers
404 views

Requirements Tracking in Jira for “Preliminary Project Assessment”

Recently our company has taken the plunge into using Atlassian for our project management tool. Right now we're using Jira and Confluence. As an architect at our company, one of the things I've begun ...
0
votes
2answers
2k views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
3
votes
2answers
2k views

JIRA Statuses and Assigned users

I am wondering how you guys handle changes to Assignee and status changes. In other system we have had multiple assignees. Example: I pickup a work item from the sprint back log. Change status to ...
2
votes
5answers
1k views

Single project, multiple modules — how to track module burndown in JIRA?

I have a team of developers that are building and maintaining a web application for our business. We use JIRA Agile to organize development items, plan sprints, track issues etc. One team works on the ...
4
votes
1answer
1k views

Jira Agile how to specify what branch or version an improvement or story goes in so it's less confusing?

How should I handle telling our developers where to put the changesm wether it be a bug or new feature using JIRA? Here is why I ask: For Issues/Bugs I think the use of the Affects and Fix version ...
1
vote
2answers
3k views

Jira - how to set the size of story/task in kanban board?

I want to set up size for my tasks and stories based on t-shirt sizes convention. I can't find it in Jira Kanban board. Does Jira support it?
4
votes
3answers
1k views

Where do you record time in JIRA that is not part of a sprint?

I will be planning my first project using Scrum. I am still trying to get my head around JIRA and how I will use it. I want to know that once we have identified a sprint (all tasks have been ...
3
votes
2answers
941 views

How can I show priorities on the sidebar with Jira Agile?

I am trying to surface the priority field in the plan mode sidebar (issue details view?), but can't manage to add it from the manage board view. The priority field doesn't come up in the general field ...
8
votes
2answers
757 views

Ideas how to convince old-school tree project management users to agile project management?

I have a bit of an issue in my current company. We are implementing Atlassian JIRA as our project management tool for both business problems and software development and while the software development ...
4
votes
4answers
4k views

Is there are a resource handler or gantt chart creator tool for JIRA? [closed]

I'm hoping someone has some experience on tools and/or better keywords to describe this problem: I have JIRA system for developers where they provide estimates and track time completed. The estimate ...
3
votes
2answers
171 views

What should be in an Atlassian toolkit for website PM?

I'm requisitioing some tools for a large scale web development project. Intending to start with the following: JIRA for issues tracking, wiki, git or svn hosting Greenhopper plugin for agile PM ...
6
votes
4answers
1k views

Can clients report bugs and issues into Jira without being setup as a user?

I'm looking at implementing Jira (and add-ons) for our team to manage projects and bug-tracking. Obviously I will set the team up as Users but do clients need to be setup as Users to report bugs and ...
16
votes
6answers
29k views

What's a good way to do requirements management in Jira? [closed]

My team gets a pretty big corpus of requirement documents before each product... and by "pretty big" I mean roughly a hundred documents with 20-200 requirements a piece. We're moving to Jira for ...
1
vote
3answers
3k views

JIRA - generating work log reports

We are using JIRA to manage our tasks and to allow our client to review the progress and decides what to do next. Our developers are logging their work pretty accurately. Ideally our workflow would ...