Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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22 views

Auto watching @mentions in Jira?

From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira. Since there @mention triggers an email event, is there a way to add additional triggers in ...
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1answer
40 views

Best type of field in Jira for handling job codes?

We essentially have a centralized project, but bits and pieces of that project are built with funding from many different budgets. Separate billing codes are created for each budget. I want to place ...
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2answers
34 views

How to create JIRA Kanban based on ticket/card reporter?

I want to create another Kanban board in my project where the columns are people names (we have 4 analysts in the team) and in the column shows all the cards created (reported) by each analyst, so we ...
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2answers
37 views

Only stories are showing in board in JIRA. I want all Epics, Stories, Tasks, Sub-taks to see in board

In JIRA Board, only "stories" are showing Filter for JIRA from (vertical3 dot > Board setting > General > Filter > Edit Filter Query) project = NAP ORDER BY Rank ASC Here I can see all the EPICS, ...
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19 views

Jira Issues “Not for customer” . How does Jira deal with them in evaluations (time and effort)?

We have certain issues in Jira that are marked "not for customer". How does Jira deal with them in evaluations (time and effort)?
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2answers
57 views

Should single user story contain estimations for each involved guild in full-stack development team

Problem We're working in a full-stack development team composed of three guilds (backend, frontend, QA), so as a team we share a single sprint board. User stories we take into our sprints are written ...
2
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1answer
51 views

How to handle hand-outs from one jira project to another?

there! First time user here! Given that we have three Jira projects: USERS, which users use to enter issues; BACKEND, which is internal to our backend team; FRONTEND, which is internal to our ...
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2answers
40 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
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0answers
47 views

Trigger an applause when a Jira story is done [closed]

I have a team of developers working on a project at the same table. I have a big television at the table with a mac mini attached to it. I'd love to trigger an applause "Congrats Stefano" and an ...
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1answer
30 views

Jira how to show a report of user stories without tasks?

Is there a way to show user stories that have no tasks? I need this stats to be shown in a report.
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3answers
71 views

How to manage development tasks and bugs/issues in a small fully-remote development team?

How to manage development tasks and bugs/issues in a small fully-remote development team? I've just hired two developers so I need to put a system in place for managing development tasks, reporting ...
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1answer
17 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
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1answer
121 views

How can we track Business as Usual (BAU) work?

My team, which consists of network architects and developers has been running Scrum for the past couple of months and the biggest issue we have is how we're supposed to record BAU work. We consider ...
7
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3answers
1k views

What's difference between “depends on” and “is blocked by” relations between issues in Jira next-gen board?

In Jira, (probably) in next-gen board, when specifying relationship between two issues, I have the following choices: -- i.e. specifically "[A] depends on [B]" and "[A] is blocked by [B]". What is ...
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0answers
16 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
2
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3answers
70 views

Who or what role is the owner of the agile workflow and the workflow tool (e.g. Jira)

I have worked in different organizations an they all take a different approach to the roles that own the tools for agile delivery. Can you please tell me your opinions on what role would govern the ...
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2answers
72 views

How do you get your users to “own” their cards and adopt Agile as a whole?

Good afternoon Fellow Scrum-Students/Acolytes/Masters, I'm having trouble getting some of my users to keep progress of their cards. I often have to move them to In Progress or remind them to keep ...
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1answer
48 views

JIRA query to find all issues where acceptance criteria is less than 20 characters

can anyone help me with a JQL to filter all jira issues in my project that have acceptance criteria less than 20 characters
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1answer
83 views

Kanban - Simple Backlog Forecasting?

Does anyone know if it's possible with Jira to cover the following scenario? The team estimates the items in its backlog in story points The backlog is prioritized The backlog is handled like a Fifo ...
3
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3answers
79 views

How to count the amount of times a JIRA issue has been in a specific state?

In my project one of the metrics we want to use is the amount of times a JIRA issue is moved back from "QA" to "Development." We call it "comeback rate." Looking for % of items that were resolved by ...
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3answers
144 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
4
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1answer
74 views

Order JIRA filter by position of the tasks in the backlog

I have a custom filter defined by this query project = ProjectName AND status in ("In Progress", Open, Reopened) AND assignee in (currentUser()) AND sprint in openSprints() AND sprint not in ...
3
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2answers
1k views

User Story versus Task in Jira

I am learning about the agile/scrum process, and currently using it for a 6 month software project at my university. My team is using Jira. I am starting to get confused between the difference ...
3
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2answers
95 views

How to warn if blocking tickets are not in a sprint

We had a recent problem that I would have thought Jira could handle but I can't see where this would work. We are using Jira with scrum/agile. While defining stories we had two stories one larger one ...
4
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1answer
97 views

How to handle when planned work is blocked and a developer has capacity to take on a new user story that may be too big

Assume the following situation. All but one user story planned in a sprint is completed. The remaining user story is blocked. A developer would like to take on work in the highest priority work ...
3
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1answer
191 views

Azure Board (DevOps) Reports

I am looking for out of the box "Scrum" reports (velocity, burn-down, sprint report) that use story points, in the tool Azure Boards/DevOps (formerly known as VSTS). I played with "Analytics Views" ...
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1answer
51 views

Web development project management through Jira Software [closed]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
3
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1answer
98 views

How can I show short tasks (less than 8 hours) in a JIRA Gantt chart?

I recently installed a few apps (like BigPicture) which help you see the order of work of each programmer. The problem is that when I link some tasks with estimates less than one work day, the Gantt ...
2
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4answers
152 views

Agile: Can Epics be time-based rather than feature-based?

For example, if you're building a chat app, having epics be the stages in a project: Phase 1 - Beta Phase 2 - Launch vs. features Messaging Sign-Up The goal of an epic is to capture a large body ...
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1answer
36 views

Automation: trigger a set of tickets

Is it possible to automate the generation of the same tickets (stories) with 'parameters' (i.e. minimal changes in e.g. Title, Epic)? We are working on a digital transformation project with 10 ...
3
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4answers
374 views

Moving backlog items into Sprint

In Agile, who's the person responsible of moving tickets in Jira (e.g. moving backlog items into Sprint). Is this a Scrum Master's responsibility or Product Owner?
3
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2answers
134 views

Billing customers from JIRA - is that possible?

Our development team works with Jira Software and we aim to use JIRA for other business processes inside our organization: Internal and external support; Customer success; Applications building; ...
1
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1answer
183 views

Tracking hours for Managers/Scrum Master

Developers at my company log hours in JIRA. Managers/Scrum Masters do not log hours that religiously. They would only log for Scrum ceremonies. As a manager, I can see the reason for not adding my ...
1
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1answer
59 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...
2
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3answers
83 views

How can I measure the effective team work per iteration?

I have a team of 4 developers and 1 QA. My workflow in Jira is: Backlog -> Analysis -> In Development -> QA Ready -> QA Complete -> Done Every sprint (1 week) all issues get into QA Ready stage (QA ...
4
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4answers
316 views

How to write a summary for a user story?

I'm working hard on user stories and it is paying off, but something itches. We use Jira, but the problem is that from above the backlog seems clumsy. We need to write summary for user story so ...
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2answers
89 views

JIRA - Use incoming emails to create tickets

Our team would like to use incoming emails (from Outlook) to create support tickets. I've figured out how to successfully get this working, however, the formatting is awful. When the ticket is ...
0
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4answers
221 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
0
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2answers
31 views

iOS / Android project organization to avoid duplicates

I have noticed that in almost every app project for iOS and Android, there are two different projects, one for Android, one for iOS. This is good to track progress separately and assign tasks to ...
2
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1answer
178 views

Viewing all of my open tasks in Jira

On Jira's homepage, it displays all tasks assigned to me, including tasks that are "closed", "obsolete", or "won't fix". I tried searching for tasks and filtering by status, but it doesn't display all ...
-1
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1answer
98 views

Agile control charts in JIRA - exclude working hours

I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?
0
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1answer
52 views

Different Releases in the same Jira Kanban board?

We are a development team and we use a Kanban board (Jira) with different swimlines. We have some tasks who are code related and other task who are not code related like investigations, query, ...
3
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3answers
130 views

How to allow a user to access one project in JIRA?

I'm trying to manage this project on JIRA. I want to invite my client to create issues, modify them, and change their status, but all this in only his project. He can't see my projects list, he can't ...
2
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1answer
124 views

Questions about moving from JIRA to VSTS Agile

We have a small team, and most of us are part-time. We have been managing the project using JIRA's simplified software template. We have started using Visual Studio Team Services (VSTS) for continuous ...
1
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3answers
97 views

Dev team's role in configuring Jira

Let me start by explaining the big, unfixable problem here: A new Technology Director has been brought in above my team, and he insists on deciding how Jira is configured, affecting people who don't ...
3
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4answers
744 views

Should we create an Epic for tech-debts

I was having a discussion in the team to create an Epic for all the technical-debts in the project. The problem is, as per definition Epic should not spawn more than a quarter, but, if we create an ...
2
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4answers
191 views

One Kaban or five Kanbans? My manager would like to implement Kanban to get better visibility on what his five teams do

He needs to do reporting to his higher-ups both on an organizational level and team level (one GIS org consisting of five teams w/ different GIS specialties). He'd prefer to do one Kanban board for ...
3
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5answers
289 views

Is it possible to give accurate estimates and planning without tracking time for tasks?

I work within a small team of developers. We don't track our time so we have no data to work off when we give estimates. Basically, I'm wondering if it's possible to have a successful plan and give ...
2
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1answer
83 views

How to keep track of finished tasks vs deployed tasks in JIRA?

My development team and I have been using release dates (or fixVersions as they are called in JIRA) to keep track of all tickets for our iterative development schedule. However, as our team grows ...
-1
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1answer
278 views

Best practice for tracking merging hotfixes

We are working with two main branches in our project, a development branch and a production branch. All production fixes get their own hotfix branch, which is then merged back into the development ...