Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

Filter by
Sorted by
Tagged with
19
votes
7answers
5k views

How do I overcome a bottleneck in a team's process, when what people are telling me doesn't match what I see

I started a new job a few months ago as a scrum master. The team was and still is having problems completing their tasks during the sprint. Initially the problems seemed to be tasks that were too ...
18
votes
6answers
30k views

What's a good way to do requirements management in Jira? [closed]

My team gets a pretty big corpus of requirement documents before each product... and by "pretty big" I mean roughly a hundred documents with 20-200 requirements a piece. We're moving to Jira for ...
14
votes
3answers
7k views

Why management is more concerned of JIRA hours than of following Scrum values?

As in many other projects, we are also using JIRA to manage tasks and user stories, and Scrum as the Agile methodology. At the end of each day, the ScrumMaster provides the burndown chart to the PMO ...
12
votes
5answers
6k views

What level of detail should I include in epics?

I am writing user stories for a new project. One of my epics is: As a company owner I want a graphical profile so I can build my visual identity. And then there are multiple user stories linked to ...
10
votes
5answers
4k views

Best intro to Jira? [closed]

This is a bit of a broader question, but I hope this is the right place to ask. I think I need to provide a bit of backstory regarding my goals. We tried several different PM solutions (Wrike - ...
9
votes
3answers
3k views

What's difference between “depends on” and “is blocked by” relations between issues in Jira next-gen board?

In Jira, (probably) in next-gen board, when specifying relationship between two issues, I have the following choices: -- i.e. specifically "[A] depends on [B]" and "[A] is blocked by [B]". What is ...
8
votes
4answers
593 views

How to write implementing HTTPS as a user story?

The title sums the question up pretty well. How do you do that? Should you even make implementing HTTPS a user story? I thought of: "As a page visitor I want all communication with the service to be ...
8
votes
5answers
6k views

Jira story points versus sub task estimation

We are using Jira for agile PM, but are having problems working with both story points and sub task hours estimation. Articles like this and this just don't seem to help. The second article has a ...
8
votes
2answers
811 views

Ideas how to convince old-school tree project management users to agile project management?

I have a bit of an issue in my current company. We are implementing Atlassian JIRA as our project management tool for both business problems and software development and while the software development ...
7
votes
4answers
6k views

Does it make sense to reopen closed User Stories in a Scrum project

I was asked to adjust our ticket-workflow and I don't know if it's a good route that we're taking here. So I'd like to ask for your opinions. Our project is being developed based on a Scrum process ...
7
votes
2answers
16k views

Epic Feature User Story Tasks Hierarchy in Jira

How can I setup this hierarchy in Jira? Epic | +--Feature | +--User Story | +--Task I'm having trouble linking a User Story and a Feature to a Epic
7
votes
4answers
2k views

Can clients report bugs and issues into Jira without being setup as a user?

I'm looking at implementing Jira (and add-ons) for our team to manage projects and bug-tracking. Obviously I will set the team up as Users but do clients need to be setup as Users to report bugs and ...
7
votes
1answer
1k views

How to use Agile in a small web agency managing a lot of different projects?

I'm faced with the duty of managing a small design and web agency's (3 full stack developers, 3 designers, 1 help desk, sales people...) technical department. The company is selling quite well (it has ...
7
votes
1answer
2k views

Sort “Done” Jira Agile column

We are using Jira Agile and we have a board with columns: Ideas Next Up On Hold In Progress Done Cards can be moved from left to right with the goal of moving the card to done. Right now when I move ...
7
votes
2answers
301 views

Estimate Item Delivery from Throughput plus blockers

We are combining all of our projects into one Kanban board. Since we are only ever one team, it seems to make the most sense to combine everything to one board and prioritize as we can all only work ...
7
votes
3answers
2k views

Method for scoring backlog items in Jira based on impact to company goals versus level of effort

My development team uses Jira Cloud, and I'm looking for some way within Jira to prioritize the backlog items (mainly "new features" and "stories"). I'd like to do this by manually assigning scores to ...
6
votes
2answers
6k views

User Story versus Task in Jira

I am learning about the agile/scrum process, and currently using it for a 6 month software project at my university. My team is using Jira. I am starting to get confused between the difference ...
6
votes
2answers
12k views

Can you add a person to watch a JIRA issue?

In some cases, I'd like to let a teammate watch an issue, and be informed of whatever is going on about that issue, even though the issue is not assigned to him/her. Is it possible to add a person to ...
6
votes
2answers
310 views

What is the best way to handle small items in a backlog?

Background. There is a web platform as a product. There are few teams contributing to it. Usually a team works on a feature, delivers the feature and maintains it. There are millions of end users and ...
6
votes
3answers
921 views

what to do with out of scope tickets in JIRA

I've created a number of tickets (user stories) and added them to the backlog, however on review the stories are now deemed out of scope. What is the best practice for handling these? Should they be ...
6
votes
2answers
278 views

Managing small + large tasks on a big website with Scrum

We're a small team of 4 developers who manage one large website and a group of minisites/mobile apps. We've used JIRA/Agile and Scrum, as best we can, to manage the workflow for the last few months. ...
6
votes
2answers
131 views

How to deal with recurring tasks in a sprint?

We are working on a software product which by now requires about 40% of our capacity maintenance work like e.g. manually checking data per day. What would be the recommended way on dealing with those ...
6
votes
2answers
2k views

In Jira, how do you capitalizing the dev time for each story?

Right now we use Git Hub Issues for each project an individual engineer is working on. We're are making a transition to broader stories handled in Jira. We mark each task either Cap or Exp for ...
6
votes
2answers
952 views

How to differentiate old bugs from new bugs during a sprint?

In a sprint where we fix old bugs as well build new features, we will encounter 3 types of "bugs" in in a scrum board: Bugs introduced by current stories Bugs newly discovered during sprint but are ...
6
votes
3answers
3k views

Kanban in Jira - Limit number of tasks in column

I'm trying to limit the number of tasks displayed in one of our columns (the one which holds the "solved" tasks), without success. I have changed the "MAX" column settings, but, it looks like it ...
6
votes
4answers
1k views

How to write a summary for a user story?

I'm working hard on user stories and it is paying off, but something itches. We use Jira, but the problem is that from above the backlog seems clumsy. We need to write summary for user story so ...
5
votes
4answers
1k views

Should we create an Epic for tech-debts

I was having a discussion in the team to create an Epic for all the technical-debts in the project. The problem is, as per definition Epic should not spawn more than a quarter, but, if we create an ...
5
votes
2answers
3k views

Should bug/regression tickets be reopened, or new tickets created?

Question This is a paradox I have: when I create GitHub Issues (or JIRA tickets, or whatever issue tracker you use), my engineers like to make them very granular, so that it narrows the scope down ...
5
votes
4answers
2k views

Scrum - splitting test from a user story to next sprint

I am wondering how to manage this sort of issue in the best, Agile way. Let's take our current situation as an example: we have two stories that are technically "complex" (simply put, big), that will ...
5
votes
2answers
3k views

How do I convert a JIRA Kanban board to a Scrum board

I initially set up a JIRA Kanban board and would now prefer to convert to a Scrum board...is there a way to do this without having to re-create the stories and epics that currently exist on the Kanban ...
5
votes
2answers
136 views

Which is the best way to list tickets that do not change lane / status in JIRA?

my goal is to have a list of the JIRA tickets that are not moving from one lane to another so that I can intervene on those tickets and check if impediments, difficulties or issues are up in place. ...
5
votes
2answers
144 views

What to do when running into a potential rabbit hole in a story?

Say I have a team member who is working on a story. While working on that story, s/he runs into an issue that could or could not be crucial to the completion of that original story. Should the team ...
5
votes
1answer
3k views

Burndown chart show as a red horizontal line even after spent time is updated

I am using scrum board in JIRA, I have customized column set. To Do Development In Progress Ready For Code Review Code Review In Progress Ready For Testing Testing In ...
5
votes
1answer
190 views

How to handle when planned work is blocked and a developer has capacity to take on a new user story that may be too big

Assume the following situation. All but one user story planned in a sprint is completed. The remaining user story is blocked. A developer would like to take on work in the highest priority work ...
5
votes
2answers
2k views

How can I create custom issue filter equivalent to agile board column?

I have an agile board with column called "To Do" - see random example below. In this column I have now 2 tickets. I would like to create my own issue filter ("Favourite filter") with equivalent ...
5
votes
2answers
504 views

Keep track of DoD per sprint and per release

In a scrum project it is desirable to know what is your definition of done and what is your actual undone work. Potentially Shippable = Definition of Done + Undone Work http://less.works/less/...
5
votes
4answers
4k views

Is there are a resource handler or gantt chart creator tool for JIRA? [closed]

I'm hoping someone has some experience on tools and/or better keywords to describe this problem: I have JIRA system for developers where they provide estimates and track time completed. The estimate ...
5
votes
3answers
302 views

Jira - How to name a Jira release

We have a Jira project which contains all issues for a single website. The website has several different components, such as the theme and several lambda functions. Each component has their own ...
5
votes
2answers
565 views

Best way to manage public/private boards which can share stories?

Currently our team uses JIRA to manage our agile projects. JIRA works alright but has two major limitations for us. Our goal is to have a backlog of stories/cards, and be able to organize them on ...
4
votes
4answers
1k views

Moving backlog items into Sprint

In Agile, who's the person responsible of moving tickets in Jira (e.g. moving backlog items into Sprint). Is this a Scrum Master's responsibility or Product Owner?
4
votes
3answers
2k views

Technical user stories or development related tasks

I have some task in my Jira backlog that I don't know if them should be inside a user story. There are tasks related with development, server, configuration, etc. User didn't ask to have those task/...
4
votes
4answers
2k views

Where do you record time in JIRA that is not part of a sprint?

I will be planning my first project using Scrum. I am still trying to get my head around JIRA and how I will use it. I want to know that once we have identified a sprint (all tasks have been ...
4
votes
2answers
1k views

How to get an Epic span multiple sprints?

While setting up my Jira's project, I struggle to make an Epic span multiple sprints. In other words, I expect an Epic (a complete feature) to be associated to multiple sprints. The idea is that I ...
4
votes
4answers
305 views

Do we need to update time estimates when we estimate based on story points?

We estimate the issues based on story points/planning poker. My questions are: Do we need to update original/remaining time estimates when we estimate based on the story points? If we estimate based ...
4
votes
3answers
6k views

The difference of Jira Epics and Components

I read on Jira documentation and do some research. However, i'm still a bit confused about Components and Epics. In a sample website like Facebook, it has features like Login, Register, Write A Post ...
4
votes
3answers
224 views

Handling New Issues in the backlog

We are a small team mostly focused on medium to large scale websites. I am going to merge all issues for all of our projects into one backlog using Kanban with JIRA. The idea being that no one gets ...
4
votes
2answers
2k views

JIRA Statuses and Assigned users

I am wondering how you guys handle changes to Assignee and status changes. In other system we have had multiple assignees. Example: I pickup a work item from the sprint back log. Change status to ...
4
votes
3answers
198 views

Agile team (scrum) with a doubled backlog

I'll give the context first: 8 DEV + 2 QA team working Agile, more specifically Scrum. We use Jira for the project backlog and AzureDevops for code. Every story is tracked in Jira and we also create ...
4
votes
1answer
219 views

Order JIRA filter by position of the tasks in the backlog

I have a custom filter defined by this query project = ProjectName AND status in ("In Progress", Open, Reopened) AND assignee in (currentUser()) AND sprint in openSprints() AND sprint not in ...
4
votes
4answers
3k views

Can I import Jira tickets into redmine

How can I import "tickets" from JIRA to REDMINE. from a particular project on JIRA to a particular project in REDMINE

1
2 3 4 5 6