Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

Filter by
Sorted by
Tagged with
1
vote
3answers
1k views

Standard deviation in JIRA control chart what does it represent?

Trying to figure out what this represents? If standard deviation is high, does this represent inconsistent productivity?
-1
votes
1answer
73 views

Within Jira, how to identify current team allocations?

The objective is to pre-seed the user-project allocation matrix in HR system using the data pulled from Jira. This allocation does not need to be 100% precise as it will then get reviewed, and ...
3
votes
2answers
441 views

How can I stop my remaining estimate to be adjusted?

In JIRA, we have a task for standups and meetings, obviously this task does not need an estimate, but it is useful to have time tracking on it. However, when I log time on this issue, the remaining ...
0
votes
3answers
826 views

How can I divide a swimlane in 3 in JIRA?

We currently have 3 swimlanes (To Do, In Progress, Done), but in our first swimlane, we have both issues that are To Do and Ready. At the beginning of the sprint, this is easy to know, everything in ...
1
vote
2answers
267 views

Why in JIRA my field Resolution is labeled as Unresolved, when status is Resolved?

Question is pretty simple, I've a Kanban project, with a personal workflow that provides different statuses, as Resolved. When I drag and drop to this last one through the lanes, or when I set it ...
0
votes
2answers
2k views

Jira Project vs Epics vs Categories

Hi I am bit confused with the term project. Right now i am working as a project Manager in a startup firm where we have one prime client with a full time dedicated work and our product is an online ...
0
votes
1answer
339 views

How does Jira “resolved” field (or its alias name “resolutionDate”) get set?

I am new to Jira and I have just joined a new team that is using Jira. We have a problem with our Jira Service Desk project's workflow. It looks like some months ago when an issue was moved to ...
1
vote
1answer
218 views

Reopen an epic after a feature request?

You are developing a software based on various modules. Each module is considered an Epic in JIRA. When the module is accepted by the client, the PM closes the Epic. After some time the client demands ...
0
votes
1answer
51 views

How do you associate a bug identified after customer acceptance with the relevant epic?

In my understanding there are two kinds of bugs: 1. Bugs that are identified before an acceptance by the client 2. Bugs that are identified afterwards In JIRA I think it is necessary to associate ...
1
vote
5answers
194 views

Individuals in team keep ignoring my advice

Running a team where I am asking individuals to update/move their JIRA tickets, one keeps saying he will do it but never does. This is becoming very frustrating since I have a lack of visibility of ...
0
votes
1answer
118 views

Project manager dumps all tickets in sprint

I have a project manager who's managing a sizable project (8 developers, duration over 6 months) with rapidly and constantly changing requirements. The PM has started dumping hundreds of tickets into ...
4
votes
2answers
105 views

Which is the best way to list tickets that do not change lane / status in JIRA?

my goal is to have a list of the JIRA tickets that are not moving from one lane to another so that I can intervene on those tickets and check if impediments, difficulties or issues are up in place. ...
7
votes
4answers
504 views

How to write implementing HTTPS as a user story?

The title sums the question up pretty well. How do you do that? Should you even make implementing HTTPS a user story? I thought of: "As a page visitor I want all communication with the service to be ...
1
vote
3answers
1k views

Whose responsibility is to add stories to JIRA (or other issue-tracking software)?

This might seem as odd question, but moving from business to business I'm still puzzled as to whose responsibility it is to add stories to JIRA (or other issue-tracking software), as well be ...
2
votes
2answers
152 views

How to project manage Multiple Product lines, Crossed linked projects 75 developers, 7-8 product managers in an agile manager

We are a medium sized product org with 700 people out of which about 100 are in tech, 75 developers (leads and arch included), 15-18 QA folks, 7-8 tech product managers. We have some 70 line items in ...
0
votes
1answer
63 views

How to manage misalignments between Design Specs and After Design Adjustments?

How do you manage this scenario? UX and Visual design a feature. PO and DEV decided -after design got approved- to ignore some specs of implementation, so we have something different than the design ...
4
votes
2answers
572 views

Inside Jira how do I see boards from multiple projects in a single drop down?

We have 2 projects with the proper boards displaying their workflows accurately. Project A has one board. Project B has three boards. When i'm inside Project A i cannot see the boards from Project B ...
-1
votes
1answer
476 views

How can I display another Project's issues in my current Sprint in Jira?

Context: A large , enterprise level Programme which has many teams and a pipeline of working with both software and infrastructure including migration and decommissioning. Teams Affected An ...
1
vote
3answers
127 views

How do you write completable “stories” when all members of a team have a specialty?

From a user perspective our stories seem clear. From a engineering perspective our stories are a bit too broad and need to be broken up into sub-tasks. This is OK, but each member of the team has a ...
4
votes
4answers
2k views

Can I import Jira tickets into redmine

How can I import "tickets" from JIRA to REDMINE. from a particular project on JIRA to a particular project in REDMINE
1
vote
4answers
729 views

Who can add “tasks” in Scrum/Kanban?

I am using Kanban for the process of etablishing a company. It may be kind of wrong since I am both the product owner and the development team. But I think it works, the user stories turns out good. ...
1
vote
1answer
149 views

Handling bugs in Kanban (using JIRA)

When we have features, we usually break them down to tasks that take about 1-2 days. Usually our dev tasks are not ready for QA as soon as a developer finishes developing them, but only after the ...
4
votes
4answers
272 views

Do we need to update time estimates when we estimate based on story points?

We estimate the issues based on story points/planning poker. My questions are: Do we need to update original/remaining time estimates when we estimate based on the story points? If we estimate based ...
-1
votes
1answer
81 views

Could you see this workflow in place for a development team within a digital agency?

We are trying to figure out a workflow that our developers/PMs can follow that gives a developer everything they need for a project. A step by step process that PMs and devs follow so that a) the ...
6
votes
5answers
5k views

Jira story points versus sub task estimation

We are using Jira for agile PM, but are having problems working with both story points and sub task hours estimation. Articles like this and this just don't seem to help. The second article has a ...
2
votes
2answers
930 views

How to get an Epic span multiple sprints?

While setting up my Jira's project, I struggle to make an Epic span multiple sprints. In other words, I expect an Epic (a complete feature) to be associated to multiple sprints. The idea is that I ...
0
votes
1answer
610 views

How do I show all tasks assigned to a user on one Jira board?

The current issue we're having is we have several Jira boards/projects for different parts of our company. One of our users is in one board that is a Scrum board and one board that is Kanban. I tried ...
2
votes
2answers
107 views

Could my sprint unit be a scenario instead of a feature? (Gherkin terms)

My team's Business Analyst and I have written some Gherkin files describing user stories of our new project. As usual, a Gherkin file is composed of one feature, itself detailed through one or ...
1
vote
1answer
439 views

How to best manage multiple projects in JIRA for a non-development team?

I am looking to find some resources or best practices on how to use JIRA to manage the Business As Usual (BAU) and other projects for my team. We have several major projects we are working on, and ...
0
votes
3answers
102 views

Is there a way to create tag synonyms in a JIRA board/project?

I am not an expert in JIRA and I've stumbled upon a problem with tagging issues. We are working on a mobile app and I was tagging the iOS App related issues with "iOS", and I've found out that my ...
11
votes
5answers
4k views

What level of detail should I include in epics?

I am writing user stories for a new project. One of my epics is: As a company owner I want a graphical profile so I can build my visual identity. And then there are multiple user stories linked to ...
5
votes
3answers
714 views

what to do with out of scope tickets in JIRA

I've created a number of tickets (user stories) and added them to the backlog, however on review the stories are now deemed out of scope. What is the best practice for handling these? Should they be ...
4
votes
4answers
1k views

Scrum - splitting test from a user story to next sprint

I am wondering how to manage this sort of issue in the best, Agile way. Let's take our current situation as an example: we have two stories that are technically "complex" (simply put, big), that will ...
4
votes
2answers
135 views

What to do when running into a potential rabbit hole in a story?

Say I have a team member who is working on a story. While working on that story, s/he runs into an issue that could or could not be crucial to the completion of that original story. Should the team ...
1
vote
1answer
712 views

In Jira, how do I roll up Story Points or Time expended to Initiative?

In my JIRA project, we have the following issue hierarchy: Sub-tasks > Stories > Epics > Initiatives Most of our estimates and tracking happen at the Story level: Story Points are recorded on ...
0
votes
1answer
110 views

How can I always see the last 30 days in Timesheets?

We use Tempo timesheets to efficiently log work and see logged work. I like the "last 30 days" view, as I can use it to easily log work on tasks I worked on before. The problem is, this only sets a ...
1
vote
1answer
429 views

Jira and Flagged Issues

Is there a way in Jira to track how long a item was flagged for( the work couldnt continue as it was blocked ) ? I am able to quickly see all the blocked items by using Flagged = Impediment but I need ...
2
votes
2answers
359 views

How can I force an epic to have a limited/finite scope?

Background I'm working for a web development agency. I take responsibility for managing the work that the developers in our company do for our client. We're using JIRA for task management. Epics ...
4
votes
2answers
115 views

Is there a way to “tag” portions of Sprint item descriptions and build documentation from it? [closed]

So, in the sprint item's Description, is there a way to enclose portions with some tags, like this: $region 1.0 Name of Chapter 1 (Description goes here.) $endregion And then later be able to ...
0
votes
2answers
176 views

Setting default issue type in JIRA

I have a Kanban board in the cloud-based version of JIRA that uses the JIRA Software Simplified Workflow. When I create a new issue, it automatically assigns a "Backlog" status. I would like the ...
1
vote
1answer
2k views

How to generate a lead time report in JIRA without a plugin?

Has anyone compiled a lead time report (in any format) from JIRA without the use of a plug-in? If so, how did you do it? The native Control Chart tracks cycle time but not individual times for ...
2
votes
3answers
480 views

What is the best workflow between Jira and Confluence?

I'm struggling with Jira and Confluence. My Team and I are developing an application and we are not sure how to structure our JIRA environment perfectly. For our development process we use Kanban. ...
1
vote
2answers
463 views

Tracking tasks across all Jira projects

I have many projects that are in progress in JIRA with Scrum teams from User Experience (UX) and Development (dev). Is there a way to see all dev or UX tasks across all projects? I'm currently having ...
6
votes
3answers
1k views

Method for scoring backlog items in Jira based on impact to company goals versus level of effort

My development team uses Jira Cloud, and I'm looking for some way within Jira to prioritize the backlog items (mainly "new features" and "stories"). I'd like to do this by manually assigning scores to ...
1
vote
1answer
37 views

How to know when the project started in JIRA?

I am an admin for JIRA project following SCRUM approach. I am trying to report to my direct manager when the project was started. I went to Settingsand Timesheets.. and many places. And I cannot ...
0
votes
2answers
237 views

Jira Sprint Structure for Software Team

As I see it, we have three levels: Epic - Broad view of what would be nice to do. (Usually more then a Sprint) Let pay for our service with credit cards Story - More defined and structured view. (...
2
votes
1answer
2k views

Jira query to find issues without links

I'd like a JQL query to find all issues in a project which are not linked to anything else (links = empty). Using Jira 6.4.12. As far as I can see this isn't possible. Tell me I'm missing something ...
1
vote
2answers
142 views

How can I improve this Jira process? [closed]

At the moment in Jira each developer has the following columns in its dashboard: (developer dashboard) TO DO IN PROGRESS IMPEDED QA REVIEW DONE Story 101 ------------------------...
3
votes
3answers
217 views

Handling New Issues in the backlog

We are a small team mostly focused on medium to large scale websites. I am going to merge all issues for all of our projects into one backlog using Kanban with JIRA. The idea being that no one gets ...
2
votes
2answers
229 views

How can I get an export of stories/bugs in all releases for a date range?

I'm looking to get the following data for a given date range: Release Date Release Version Number of Stories Number of Bugs I understand that it's easy to get this information one release at a time ...