Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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1answer
336 views

Is it possible to create a JIRA user with DL email and subscribe to filters?

I created a JIRA user with email ID of a distribution list (DL). I created a new filter from this user's login and did a 'personal subscription' expecting reports to be sent to the DL periodically. ...
4
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1answer
3k views

Burndown chart show as a red horizontal line even after spent time is updated

I am using scrum board in JIRA, I have customized column set. To Do Development In Progress Ready For Code Review Code Review In Progress Ready For Testing Testing In ...
2
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2answers
964 views

In Jira, can I form a query to give me all tickets I touched yesterday

In Jira, can I form a query to give me all tickets I touched yesterday I can easily form a query to give me all tickets that were updated yesterday and that I touched at some point but I would like ...
2
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1answer
110 views

How to get User who moved Ticket?

I'm trying to edit my Jira Workflow to more efficiently track the Developer who developed the ticket. Right Now, when the Ticket moved to 'Testing' Status, it gets Assigned to the QA on the team. And ...
2
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3answers
521 views

Atlassian Jira Dashboard - List Of Users' Most Recent Work Log Record

I'm new to Jira and cannot find any help, Google or otherwise, on simply making a Dashboard component which lists all Users and their most recent Work Log entry. Any thoughts?
1
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2answers
95 views

Best Approach to Get People to Put all Require Information in a single ticket?

At the agency I work at, I notice that to finish a task, I end up perusing several sources to get the assets I need. (The initial ticket in Jira, Gmail, Drive, etc) I feel as though everything I need ...
0
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1answer
66 views

Within JIRA, how can I detail project deviations with a wiki style field after creation

We are starting out on detailing project deviations, and have found a combination of a JIRA ticket to show its progress/stage/state (Todo/Scoping/UX/etc), and Confluence Page to detail the ...
5
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2answers
274 views

Managing small + large tasks on a big website with Scrum

We're a small team of 4 developers who manage one large website and a group of minisites/mobile apps. We've used JIRA/Agile and Scrum, as best we can, to manage the workflow for the last few months. ...
3
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1answer
2k views

In Jira is it possible to have a gantt chart (or calendar view or similar) derived from your agile board?

I'm very new to Project Management, Agile and similar. I just started trying out Jira to manage the work of a small dev team which clearly needs to become organized (right now they are keeping track ...
6
votes
1answer
1k views

How to use Agile in a small web agency managing a lot of different projects?

I'm faced with the duty of managing a small design and web agency's (3 full stack developers, 3 designers, 1 help desk, sales people...) technical department. The company is selling quite well (it has ...
2
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2answers
8k views

How to use Jira to indicate blockers in a Kanban system?

We are already using Jira to visualize the work of ~30 people, and it's being rolled out to other teams too, so this number will increase dramatically. One of the enhancements we need, is to be ...
0
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2answers
192 views

In Jira where to login hours for tasks that is not part of sprint [closed]

There are some subtasks and their hours need to be tracked. They are not directly related to Sprint work but indirectly related to Sprint. There are not related to particular story so they cannot be ...
2
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6answers
2k views

Mechanism in JIRA to signify issues/tickets that are stalled

I'm using Agile views/boards in JIRA to manage issues of a project. Is there a mechanism to signify issues that are important (hence high priorities) but for technical difficulty and human resource ...
1
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2answers
3k views

In JIRA, when I moved issues from one project to another, they don't show up in Agile view, but show up in project view

Recently I moved a bunch of JIRA issues from one of my projects to another. When I created a JIRA Agile board for the new project (just based off on the new project, no special filters) I could not ...
2
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1answer
146 views

In JIRA, how can I show certain columns to specific users?

Let's say I have five columns in my project. They are visible in a Scrum project when a sprint begins, as expected, when you click on the "Work" tab in the Plan / Work / Report options. One || Two || ...
2
votes
1answer
2k views

In JIRA, is it possible to have items show up in a project backlog but not show up in a sprint's column?

I've set up workflows, workflow schemes, issue type schemes, and everything else required to get a project through my customized steps from new idea to live release. The default behavior of "Agile" ...
6
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4answers
1k views

Can clients report bugs and issues into Jira without being setup as a user?

I'm looking at implementing Jira (and add-ons) for our team to manage projects and bug-tracking. Obviously I will set the team up as Users but do clients need to be setup as Users to report bugs and ...
4
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1answer
1k views

Jira Agile how to specify what branch or version an improvement or story goes in so it's less confusing?

How should I handle telling our developers where to put the changesm wether it be a bug or new feature using JIRA? Here is why I ask: For Issues/Bugs I think the use of the Affects and Fix version ...
1
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2answers
3k views

Jira - how to set the size of story/task in kanban board?

I want to set up size for my tasks and stories based on t-shirt sizes convention. I can't find it in Jira Kanban board. Does Jira support it?
4
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3answers
1k views

Where do you record time in JIRA that is not part of a sprint?

I will be planning my first project using Scrum. I am still trying to get my head around JIRA and how I will use it. I want to know that once we have identified a sprint (all tasks have been ...
8
votes
2answers
800 views

Ideas how to convince old-school tree project management users to agile project management?

I have a bit of an issue in my current company. We are implementing Atlassian JIRA as our project management tool for both business problems and software development and while the software development ...
16
votes
6answers
29k views

What's a good way to do requirements management in Jira? [closed]

My team gets a pretty big corpus of requirement documents before each product... and by "pretty big" I mean roughly a hundred documents with 20-200 requirements a piece. We're moving to Jira for ...