Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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2
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1answer
83 views

How to keep track of finished tasks vs deployed tasks in JIRA?

My development team and I have been using release dates (or fixVersions as they are called in JIRA) to keep track of all tickets for our iterative development schedule. However, as our team grows ...
-1
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1answer
288 views

Best practice for tracking merging hotfixes

We are working with two main branches in our project, a development branch and a production branch. All production fixes get their own hotfix branch, which is then merged back into the development ...
5
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3answers
218 views

Jira - How to name a Jira release

We have a Jira project which contains all issues for a single website. The website has several different components, such as the theme and several lambda functions. Each component has their own ...
0
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1answer
300 views

Adding sub-tasks to stories in Confluence?

I have just started as PMO Coordinator of several teams. All teams add sub-tasks to stories/requirements, and they do all this in Jira (create requirements/stories + DEV team add sub-tasks), and all ...
0
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2answers
286 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
0
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2answers
77 views

Give visibility to work being done by a subcontractor

My company has subcontracted a project and the subcontractor is using their own instance of JIRA to manage their work. Because we use a different tool I opted to let them use the tools they know and ...
1
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0answers
69 views

Is it possible to display Estimation Points for lanes in Active Sprint in JIRA?

in the attachment you can see JIRA, an active Scrum Board. I've a very simple question, is it possible to have on top of the lane a number representing the Estimated Points that are the sum of that ...
2
votes
3answers
7k views

JIRA - Story Points & Time Tracking

I've read various questions and answers and I'm really struggling to setup up a Project/Sprint/Story/SubTask to get what we think we need. In terms of long term planning I've sold my team on the idea ...
0
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4answers
128 views

How can I leverage JIRA ticket assignments to encourage group ownership, pairing, and swarming without bypassing other core functions?

Background & Objectives Atlassian JIRA is really just a ticketing system at heart. While there are a number of agile-ish workflows and plugins available to the system, the fundamental design of ...
1
vote
1answer
32 views

Is it possible to sort JIRA tickets in the Reports area?

the question is very simple. Scenario is a Scrum Project. I would need to be able to sort tickets in the Reports are of a Scrum Project. Currently those tickets are separated per area, as Completed, ...
3
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4answers
191 views

Scrum when each member has their own product

I work in a team of 15 that implements scrum (as well as we can). Each person in the team has multiple products, that only they work on, and each of those products are unrelated to any other product ...
1
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2answers
621 views

Historical query results & date by which items entered scope (or fixVersion)

In JIRA, it is possible to ask JQL queries based on the current values of fields, such as date created, date modified, etc. With the ScriptRunner plugin, even more fun date-based queries are possible. ...
0
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1answer
60 views

JIRA - tempo how to set total number of hours a resource can commit?

Playing around with Tempo in JIRA at the moment, how can I set the total number of hours that a resource can commit, it seems by default it sets 8 hours per resource. Thanks
2
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1answer
1k views

Production bugs and epics in Jira

We are trying to organize our epics in a better way. In the past, the epics remained indefinitely open on Jira. Every production support/bug ticket will be added to the exsiting epic. However, since ...
-1
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2answers
123 views

Best practice for tracking management activities

Situation: My company is using external developers. These developers are working in a Scrum setting with a delivery manager to manage the communication with us. The team is very satisfied with the ...
1
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3answers
1k views

Standard deviation in JIRA control chart what does it represent?

Trying to figure out what this represents? If standard deviation is high, does this represent inconsistent productivity?
0
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3answers
592 views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...
-1
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1answer
73 views

Within Jira, how to identify current team allocations?

The objective is to pre-seed the user-project allocation matrix in HR system using the data pulled from Jira. This allocation does not need to be 100% precise as it will then get reviewed, and ...
0
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3answers
792 views

How can I divide a swimlane in 3 in JIRA?

We currently have 3 swimlanes (To Do, In Progress, Done), but in our first swimlane, we have both issues that are To Do and Ready. At the beginning of the sprint, this is easy to know, everything in ...
1
vote
2answers
243 views

Why in JIRA my field Resolution is labeled as Unresolved, when status is Resolved?

Question is pretty simple, I've a Kanban project, with a personal workflow that provides different statuses, as Resolved. When I drag and drop to this last one through the lanes, or when I set it ...
-1
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2answers
312 views

Personal Time Tracking report using Atlassian Jira

I'm a software developer and I'm asked to log my time in Atlassian Jira for each of the subtasks we have in all the open stories. Sometimes we are in rush and I forget to log some time in the many ...
0
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2answers
1k views

Jira Project vs Epics vs Categories

Hi I am bit confused with the term project. Right now i am working as a project Manager in a startup firm where we have one prime client with a full time dedicated work and our product is an online ...
0
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1answer
49 views

How do you associate a bug identified after customer acceptance with the relevant epic?

In my understanding there are two kinds of bugs: 1. Bugs that are identified before an acceptance by the client 2. Bugs that are identified afterwards In JIRA I think it is necessary to associate ...
1
vote
1answer
203 views

Reopen an epic after a feature request?

You are developing a software based on various modules. Each module is considered an Epic in JIRA. When the module is accepted by the client, the PM closes the Epic. After some time the client demands ...
0
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1answer
118 views

Project manager dumps all tickets in sprint

I have a project manager who's managing a sizable project (8 developers, duration over 6 months) with rapidly and constantly changing requirements. The PM has started dumping hundreds of tickets into ...
1
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5answers
194 views

Individuals in team keep ignoring my advice

Running a team where I am asking individuals to update/move their JIRA tickets, one keeps saying he will do it but never does. This is becoming very frustrating since I have a lack of visibility of ...
4
votes
2answers
100 views

Which is the best way to list tickets that do not change lane / status in JIRA?

my goal is to have a list of the JIRA tickets that are not moving from one lane to another so that I can intervene on those tickets and check if impediments, difficulties or issues are up in place. ...
0
votes
1answer
154 views

Can you extract issues from Jira on premise for reporting to management?

We have had a lot of success using JIRA for our risks, issues, decisions and milestones. What I want to do, though, is to have these queried and represented on a dashboard with Gantt charts, issue ...
0
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1answer
314 views

How does Jira “resolved” field (or its alias name “resolutionDate”) get set?

I am new to Jira and I have just joined a new team that is using Jira. We have a problem with our Jira Service Desk project's workflow. It looks like some months ago when an issue was moved to ...
3
votes
2answers
827 views

Hardware Development & JIRA — How to optimize the workflow / fix version field to take advantage of burndown charts

We're using JIRA for hardware development and have run into some issues related to the separation between the development and validation cycle. Let me explain: We have an issue type "Development Task"...
-1
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1answer
110 views

In Jira-Domo integration, issues with more than 1 sprint show as closed in the first sprint

We set up DOMO to pull from our Jira issues. We noticed that the Velocity charts were not matching up. We realized that for issues that are rolled into more than one sprint - if they weren't complete ...
1
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3answers
1k views

Whose responsibility is to add stories to JIRA (or other issue-tracking software)?

This might seem as odd question, but moving from business to business I'm still puzzled as to whose responsibility it is to add stories to JIRA (or other issue-tracking software), as well be ...
0
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1answer
63 views

How to manage misalignments between Design Specs and After Design Adjustments?

How do you manage this scenario? UX and Visual design a feature. PO and DEV decided -after design got approved- to ignore some specs of implementation, so we have something different than the design ...
-1
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1answer
447 views

How can I display another Project's issues in my current Sprint in Jira?

Context: A large , enterprise level Programme which has many teams and a pipeline of working with both software and infrastructure including migration and decommissioning. Teams Affected An ...
2
votes
2answers
151 views

How to project manage Multiple Product lines, Crossed linked projects 75 developers, 7-8 product managers in an agile manager

We are a medium sized product org with 700 people out of which about 100 are in tech, 75 developers (leads and arch included), 15-18 QA folks, 7-8 tech product managers. We have some 70 line items in ...
1
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3answers
126 views

How do you write completable “stories” when all members of a team have a specialty?

From a user perspective our stories seem clear. From a engineering perspective our stories are a bit too broad and need to be broken up into sub-tasks. This is OK, but each member of the team has a ...
1
vote
4answers
709 views

Who can add “tasks” in Scrum/Kanban?

I am using Kanban for the process of etablishing a company. It may be kind of wrong since I am both the product owner and the development team. But I think it works, the user stories turns out good. ...
7
votes
4answers
488 views

How to write implementing HTTPS as a user story?

The title sums the question up pretty well. How do you do that? Should you even make implementing HTTPS a user story? I thought of: "As a page visitor I want all communication with the service to be ...
1
vote
1answer
149 views

Handling bugs in Kanban (using JIRA)

When we have features, we usually break them down to tasks that take about 1-2 days. Usually our dev tasks are not ready for QA as soon as a developer finishes developing them, but only after the ...
4
votes
4answers
261 views

Do we need to update time estimates when we estimate based on story points?

We estimate the issues based on story points/planning poker. My questions are: Do we need to update original/remaining time estimates when we estimate based on the story points? If we estimate based ...
-1
votes
1answer
80 views

Could you see this workflow in place for a development team within a digital agency?

We are trying to figure out a workflow that our developers/PMs can follow that gives a developer everything they need for a project. A step by step process that PMs and devs follow so that a) the ...
2
votes
2answers
892 views

How to get an Epic span multiple sprints?

While setting up my Jira's project, I struggle to make an Epic span multiple sprints. In other words, I expect an Epic (a complete feature) to be associated to multiple sprints. The idea is that I ...
2
votes
2answers
107 views

Could my sprint unit be a scenario instead of a feature? (Gherkin terms)

My team's Business Analyst and I have written some Gherkin files describing user stories of our new project. As usual, a Gherkin file is composed of one feature, itself detailed through one or ...
0
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3answers
102 views

Is there a way to create tag synonyms in a JIRA board/project?

I am not an expert in JIRA and I've stumbled upon a problem with tagging issues. We are working on a mobile app and I was tagging the iOS App related issues with "iOS", and I've found out that my ...
5
votes
3answers
689 views

what to do with out of scope tickets in JIRA

I've created a number of tickets (user stories) and added them to the backlog, however on review the stories are now deemed out of scope. What is the best practice for handling these? Should they be ...
11
votes
5answers
4k views

What level of detail should I include in epics?

I am writing user stories for a new project. One of my epics is: As a company owner I want a graphical profile so I can build my visual identity. And then there are multiple user stories linked to ...
4
votes
4answers
1k views

Scrum - splitting test from a user story to next sprint

I am wondering how to manage this sort of issue in the best, Agile way. Let's take our current situation as an example: we have two stories that are technically "complex" (simply put, big), that will ...
0
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2answers
133 views

What Jira role is required so as to have access to Jira import

I am a novice Jira user, part of a pilot project where none of us have notable experience. We are using hosted Jira. The site administrator has made me administrator of a couple of projects. Now I'd ...
0
votes
1answer
136 views

Optimum usage of JIRA and Confluence [closed]

I'm working on recommendations for how to use JIRA and Confluence together for an Agile project. Based on experience teams use Confluence for requirements, linking to JIRA for the user stories ...
-1
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1answer
99 views

Subscription to the JIRA filter for the reporter and team leader

I need to set up a filter subscription for sending a list of issues that are not in (Resolved, Closed) AND assignee is EMPTY to reporters and to their team leaders. So I need to find any issues for ...