Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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votes
3answers
554 views

Assign verification person on Jira Board

I've googled a lot about that but couldn't find appropriate solution so far. We have almost default Jira Agile board with last columns: In Progress, Verify, Closed. Workflow is: Developer move task ...
2
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3answers
10k views

JIRA - Story Points & Time Tracking

I've read various questions and answers and I'm really struggling to setup up a Project/Sprint/Story/SubTask to get what we think we need. In terms of long term planning I've sold my team on the idea ...
2
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3answers
2k views

How should I handle Assignee for a JIRA ticket as Status changes?

We use JIRA's Scrum boards. As tickets are added into the Active Sprint, each ticket is assigned to a developer with a Status = "Open". The developer will then move it into "In Progress" to start work....
2
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2answers
96 views

Best Approach to Get People to Put all Require Information in a single ticket?

At the agency I work at, I notice that to finish a task, I end up perusing several sources to get the assets I need. (The initial ticket in Jira, Gmail, Drive, etc) I feel as though everything I need ...
2
votes
3answers
535 views

Atlassian Jira Dashboard - List Of Users' Most Recent Work Log Record

I'm new to Jira and cannot find any help, Google or otherwise, on simply making a Dashboard component which lists all Users and their most recent Work Log entry. Any thoughts?
2
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5answers
2k views

Single project, multiple modules — how to track module burndown in JIRA?

I have a team of developers that are building and maintaining a web application for our business. We use JIRA Agile to organize development items, plan sprints, track issues etc. One team works on the ...
2
votes
2answers
138 views

Requirements traceability in agile?

If an organization is regulated, it has pass the audit and show that it has implemented a "requirements traceability". Which means it has documented the path from specific requirement to a code change ...
2
votes
4answers
338 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
2
votes
3answers
103 views

Dev team's role in configuring Jira

Let me start by explaining the big, unfixable problem here: A new Technology Director has been brought in above my team, and he insists on deciding how Jira is configured, affecting people who don't ...
2
votes
2answers
384 views

On JIRA, can I have a column in my agile board based on a filter and not (only) on a status?

I want to create a board with different columns, but all of them have the same status, but belong to different "teams". So I'd like to have a column for each team. Is it possible to create a column ...
2
votes
1answer
143 views

Epics disappear from Scrum board

I have started a project, which should be done with Scrum. So, I am adding Epics to Backlog in Jira, and they disappear. How can I show Epics in Backlog? Thanks.
2
votes
1answer
510 views

Tracking hours for Managers/Scrum Master

Developers at my company log hours in JIRA. Managers/Scrum Masters do not log hours that religiously. They would only log for Scrum ceremonies. As a manager, I can see the reason for not adding my ...
2
votes
4answers
899 views

Who can add “tasks” in Scrum/Kanban?

I am using Kanban for the process of etablishing a company. It may be kind of wrong since I am both the product owner and the development team. But I think it works, the user stories turns out good. ...
2
votes
2answers
519 views

Tracking tasks across all Jira projects

I have many projects that are in progress in JIRA with Scrum teams from User Experience (UX) and Development (dev). Is there a way to see all dev or UX tasks across all projects? I'm currently having ...
2
votes
3answers
513 views

What is the best workflow between Jira and Confluence?

I'm struggling with Jira and Confluence. My Team and I are developing an application and we are not sure how to structure our JIRA environment perfectly. For our development process we use Kanban. ...
2
votes
3answers
3k views

JIRA - generating work log reports

We are using JIRA to manage our tasks and to allow our client to review the progress and decides what to do next. Our developers are logging their work pretty accurately. Ideally our workflow would ...
2
votes
2answers
106 views

In Kanban, do we ever use sub-tasks for decomposition of a large task?

Let's suppose, there is a task to add a new search function to a website. Let's also suppose this is a large task. Do we use sub-task (e.g. Jira sub-tasks) for decomposition of a large task? ...
2
votes
1answer
60 views

How to handle hand-outs from one jira project to another?

there! First time user here! Given that we have three Jira projects: USERS, which users use to enter issues; BACKEND, which is internal to our backend team; FRONTEND, which is internal to our ...
2
votes
3answers
75 views

Who or what role is the owner of the agile workflow and the workflow tool (e.g. Jira)

I have worked in different organizations an they all take a different approach to the roles that own the tools for agile delivery. Can you please tell me your opinions on what role would govern the ...
2
votes
5answers
199 views

Individuals in team keep ignoring my advice

Running a team where I am asking individuals to update/move their JIRA tickets, one keeps saying he will do it but never does. This is becoming very frustrating since I have a lack of visibility of ...
2
votes
1answer
464 views

How to best manage multiple projects in JIRA for a non-development team?

I am looking to find some resources or best practices on how to use JIRA to manage the Business As Usual (BAU) and other projects for my team. We have several major projects we are working on, and ...
2
votes
2answers
153 views

How can I improve this Jira process? [closed]

At the moment in Jira each developer has the following columns in its dashboard: (developer dashboard) TO DO IN PROGRESS IMPEDED QA REVIEW DONE Story 101 ------------------------...
2
votes
1answer
788 views

JIRA: how to have many Kanban boards for one project

Here is the situation: I have one project with several issues relating to tasks our team has to complete. We (currently) have two "categories" of tasks to complete. Let's call them: "Environment Setup"...
2
votes
2answers
9k views

How to use Jira to indicate blockers in a Kanban system?

We are already using Jira to visualize the work of ~30 people, and it's being rolled out to other teams too, so this number will increase dramatically. One of the enhancements we need, is to be ...
2
votes
2answers
3k views

In JIRA, when I moved issues from one project to another, they don't show up in Agile view, but show up in project view

Recently I moved a bunch of JIRA issues from one of my projects to another. When I created a JIRA Agile board for the new project (just based off on the new project, no special filters) I could not ...
2
votes
1answer
37 views

Does Jira have the ability to create product documentation from tickets

I have been in meetings with product managers discussing how to document our app when something dawned on me. If we spend all of this time creating the Jira infrastructure to manage Epics/User-...
2
votes
1answer
146 views

Jira Ticket best practices

I've been with two very different companies that both use JIRA Tickets to track work done. The first was corporate company with some high standards when it comes to defining Tickets in Jira, the ...
2
votes
1answer
38 views

Automation: trigger a set of tickets

Is it possible to automate the generation of the same tickets (stories) with 'parameters' (i.e. minimal changes in e.g. Title, Epic)? We are working on a digital transformation project with 10 ...
2
votes
1answer
520 views

Viewing all of my open tasks in Jira

On Jira's homepage, it displays all tasks assigned to me, including tasks that are "closed", "obsolete", or "won't fix". I tried searching for tasks and filtering by status, but it doesn't display all ...
2
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3answers
2k views

Standard deviation in JIRA control chart what does it represent?

Trying to figure out what this represents? If standard deviation is high, does this represent inconsistent productivity?
2
votes
1answer
305 views

Reopen an epic after a feature request?

You are developing a software based on various modules. Each module is considered an Epic in JIRA. When the module is accepted by the client, the PM closes the Epic. After some time the client demands ...
2
votes
2answers
170 views

How to project manage Multiple Product lines, Crossed linked projects 75 developers, 7-8 product managers in an agile manager

We are a medium sized product org with 700 people out of which about 100 are in tech, 75 developers (leads and arch included), 15-18 QA folks, 7-8 tech product managers. We have some 70 line items in ...
2
votes
1answer
259 views

How can I import JIRA issues into Redmine?

I need to import JIRA issues into Redmine without Redmine then updating JIRA. Is there a way to do this?
2
votes
2answers
1k views

How should I structure requirements in Confluence?

I've just started in a new company that has decided to become more agile. They have decided to create the requirement specification in Jira. As an ux/ interaction designer, I find it difficult to see ...
2
votes
1answer
263 views

Action when realising that the user story cannot be completed by the end of the sprint

In Scrum with JIRA, what does Atlassian recommend us to do on the User Story when we realize mid-sprint that it cannot be completed within that sprint? What I am doing now: In my current practice, ...
2
votes
3answers
3k views

Epics and stories prioritization in JIRA

In this answer, an epic-story structure is suggested. I like this approach and I'm trying to utilize it. But, the problems how to handle priorities. More specifically, assume I have two epics (e1 and ...
2
votes
2answers
44 views

How do you best organize iOS and Android development of the same board in Jira?

I have a team of 8 developers who are working across different technologies (backend, iOS, android and web). We are using Scrum. At the beginning I was using a board for each technology but it was so ...
2
votes
2answers
58 views

Restrict group or user access per components

I would like to restrict the visibility of issues by users or groups on the criteria that the issues belong or not to a component. Is it possible or not ? If not I guess that it is a bad design to ...
2
votes
2answers
104 views

In Jira, is there an issue type for creating an already completed task?

In Jira, I would like my employees to create an issue that already is complete and closed. The purpose of creating the issue is purely for auditing purposes as an official record that the incident ...
2
votes
1answer
84 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...
2
votes
2answers
382 views

Why in JIRA my field Resolution is labeled as Unresolved, when status is Resolved?

Question is pretty simple, I've a Kanban project, with a personal workflow that provides different statuses, as Resolved. When I drag and drop to this last one through the lanes, or when I set it ...
2
votes
1answer
188 views

Handling bugs in Kanban (using JIRA)

When we have features, we usually break them down to tasks that take about 1-2 days. Usually our dev tasks are not ready for QA as soon as a developer finishes developing them, but only after the ...
2
votes
1answer
533 views

Jira and Flagged Issues

Is there a way in Jira to track how long a item was flagged for( the work couldnt continue as it was blocked ) ? I am able to quickly see all the blocked items by using Flagged = Impediment but I need ...
2
votes
1answer
40 views

How to know when the project started in JIRA?

I am an admin for JIRA project following SCRUM approach. I am trying to report to my direct manager when the project was started. I went to Settingsand Timesheets.. and many places. And I cannot ...
2
votes
1answer
3k views

How to generate a lead time report in JIRA without a plugin?

Has anyone compiled a lead time report (in any format) from JIRA without the use of a plug-in? If so, how did you do it? The native Control Chart tracks cycle time but not individual times for ...
2
votes
1answer
2k views

Jira query to find issues without links

I'd like a JQL query to find all issues in a project which are not linked to anything else (links = empty). Using Jira 6.4.12. As far as I can see this isn't possible. Tell me I'm missing something ...
2
votes
1answer
105 views

What process changes can I make to more accurately track both collaborative stories and individual time within Jira?

I'm currently working with an organization that is using the Jira Tempo Timesheets plugin to track developer time, but the way that Jira stories and tasks are being used fails to capture overhead ...
2
votes
0answers
35 views

Dynamically updating filters in a dashboard

The team I'm on has a couple dashboards for our projects tracking tickets that were completed. Our process is to create a filter for that weeks completed issues, and then create a new dashboard linked ...
1
vote
3answers
2k views

Whose responsibility is to add stories to JIRA (or other issue-tracking software)?

This might seem as odd question, but moving from business to business I'm still puzzled as to whose responsibility it is to add stories to JIRA (or other issue-tracking software), as well be ...
1
vote
3answers
114 views

Workflows of rejecting tickets due to incomplete/wrong implementation

I work as a product manager in a start-up. We try to be lean but we have Jira as a tracker (I said we 'try'). I worked in around 10 different teams so far and the development workflow was usually ...