Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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3
votes
2answers
66 views

New filter in JIRA

How can I add a new filter that allows me to select tasks without a filled "estimate" field. I read about the ability to save search results as a new filter - but that doesn't work. I need to be able ...
3
votes
5answers
342 views

Is it possible to give accurate estimates and planning without tracking time for tasks?

I work within a small team of developers. We don't track our time so we have no data to work off when we give estimates. Basically, I'm wondering if it's possible to have a successful plan and give ...
3
votes
1answer
230 views

How can I show short tasks (less than 8 hours) in a JIRA Gantt chart?

I recently installed a few apps (like BigPicture) which help you see the order of work of each programmer. The problem is that when I link some tasks with estimates less than one work day, the Gantt ...
2
votes
5answers
445 views

How to ensure developers don't sneak in code not part of requirements?

Other than than code reviews by another developer and by trusting your developers won't do anything nefarious or stupid, is there any way to ensure that when you release a build to production or even ...
2
votes
4answers
111 views

What to do when the team prefers private communications on mail and chat over collaborative tools like Jira?

I've noticed that a lot of discussion between a developer and a Product Owner happens in private conversations in various communication tools (Skype, Slack, email, etc). The reason is because these ...
2
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5answers
160 views

Is a ticket management system necessary for our org?

Our team looks like this 4 developers 2 testers 1 Boss (Product owner, CEO etc.) A designer We have tried 4 different boards till now. Assembla, Youtrack, JIRA as scrum and JIRA as Kanban. Every ...
2
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3answers
605 views

Assign verification person on Jira Board

I've googled a lot about that but couldn't find appropriate solution so far. We have almost default Jira Agile board with last columns: In Progress, Verify, Closed. Workflow is: Developer move task ...
2
votes
3answers
11k views

JIRA - Story Points & Time Tracking

I've read various questions and answers and I'm really struggling to setup up a Project/Sprint/Story/SubTask to get what we think we need. In terms of long term planning I've sold my team on the idea ...
2
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3answers
2k views

How should I handle Assignee for a JIRA ticket as Status changes?

We use JIRA's Scrum boards. As tickets are added into the Active Sprint, each ticket is assigned to a developer with a Status = "Open". The developer will then move it into "In Progress" to start work....
2
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2answers
2k views

User Stories in backend/frontend teams working for clients

We are a small software agency (15 people), currently using Jira, and implementing some Scrum practices more rigorously. But we're struggling with understanding how User Stories would help some ...
2
votes
2answers
97 views

Best Approach to Get People to Put all Require Information in a single ticket?

At the agency I work at, I notice that to finish a task, I end up perusing several sources to get the assets I need. (The initial ticket in Jira, Gmail, Drive, etc) I feel as though everything I need ...
2
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3answers
568 views

Atlassian Jira Dashboard - List Of Users' Most Recent Work Log Record

I'm new to Jira and cannot find any help, Google or otherwise, on simply making a Dashboard component which lists all Users and their most recent Work Log entry. Any thoughts?
2
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5answers
2k views

Single project, multiple modules — how to track module burndown in JIRA?

I have a team of developers that are building and maintaining a web application for our business. We use JIRA Agile to organize development items, plan sprints, track issues etc. One team works on the ...
2
votes
5answers
95 views

What to do with a branch and card when a task meets the acceptance criteria BUT user testing reveals it's not acceptable?

Firstly, I think this is a common ground between software development and PM but believe I have posted this in the right community. I have been recently coming into this situation more and more and ...
2
votes
2answers
200 views

Requirements traceability in agile?

If an organization is regulated, it has pass the audit and show that it has implemented a "requirements traceability". Which means it has documented the path from specific requirement to a code change ...
2
votes
4answers
485 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
2
votes
3answers
108 views

Dev team's role in configuring Jira

Let me start by explaining the big, unfixable problem here: A new Technology Director has been brought in above my team, and he insists on deciding how Jira is configured, affecting people who don't ...
2
votes
2answers
509 views

On JIRA, can I have a column in my agile board based on a filter and not (only) on a status?

I want to create a board with different columns, but all of them have the same status, but belong to different "teams". So I'd like to have a column for each team. Is it possible to create a column ...
2
votes
1answer
245 views

Epics disappear from Scrum board

I have started a project, which should be done with Scrum. So, I am adding Epics to Backlog in Jira, and they disappear. How can I show Epics in Backlog? Thanks.
2
votes
1answer
771 views

Tracking hours for Managers/Scrum Master

Developers at my company log hours in JIRA. Managers/Scrum Masters do not log hours that religiously. They would only log for Scrum ceremonies. As a manager, I can see the reason for not adding my ...
2
votes
1answer
111 views

How do you associate a bug identified after customer acceptance with the relevant epic?

In my understanding there are two kinds of bugs: Bugs that are identified before an acceptance by the client Bugs that are identified afterwards In JIRA I think it is necessary to associate bug type ...
2
votes
4answers
1k views

Who can add “tasks” in Scrum/Kanban?

I am using Kanban for the process of etablishing a company. It may be kind of wrong since I am both the product owner and the development team. But I think it works, the user stories turns out good. ...
2
votes
2answers
598 views

Tracking tasks across all Jira projects

I have many projects that are in progress in JIRA with Scrum teams from User Experience (UX) and Development (dev). Is there a way to see all dev or UX tasks across all projects? I'm currently having ...
2
votes
2answers
3k views

Jira - how to set the size of story/task in kanban board?

I want to set up size for my tasks and stories based on t-shirt sizes convention. I can't find it in Jira Kanban board. Does Jira support it?
2
votes
3answers
4k views

JIRA - generating work log reports

We are using JIRA to manage our tasks and to allow our client to review the progress and decides what to do next. Our developers are logging their work pretty accurately. Ideally our workflow would ...
2
votes
2answers
236 views

In Kanban, do we ever use sub-tasks for decomposition of a large task?

Let's suppose, there is a task to add a new search function to a website. Let's also suppose this is a large task. Do we use sub-task (e.g. Jira sub-tasks) for decomposition of a large task? ...
2
votes
1answer
63 views

How to handle hand-outs from one jira project to another?

there! First time user here! Given that we have three Jira projects: USERS, which users use to enter issues; BACKEND, which is internal to our backend team; FRONTEND, which is internal to our ...
2
votes
3answers
76 views

Who or what role is the owner of the agile workflow and the workflow tool (e.g. Jira)

I have worked in different organizations an they all take a different approach to the roles that own the tools for agile delivery. Can you please tell me your opinions on what role would govern the ...
2
votes
5answers
202 views

Individuals in team keep ignoring my advice

Running a team where I am asking individuals to update/move their JIRA tickets, one keeps saying he will do it but never does. This is becoming very frustrating since I have a lack of visibility of ...
2
votes
1answer
482 views

How to best manage multiple projects in JIRA for a non-development team?

I am looking to find some resources or best practices on how to use JIRA to manage the Business As Usual (BAU) and other projects for my team. We have several major projects we are working on, and ...
2
votes
2answers
171 views

How can I improve this Jira process? [closed]

At the moment in Jira each developer has the following columns in its dashboard: (developer dashboard) TO DO IN PROGRESS IMPEDED QA REVIEW DONE Story 101 ------------------------...
2
votes
1answer
926 views

JIRA: how to have many Kanban boards for one project

Here is the situation: I have one project with several issues relating to tasks our team has to complete. We (currently) have two "categories" of tasks to complete. Let's call them: "Environment Setup"...
2
votes
2answers
9k views

How to use Jira to indicate blockers in a Kanban system?

We are already using Jira to visualize the work of ~30 people, and it's being rolled out to other teams too, so this number will increase dramatically. One of the enhancements we need, is to be ...
2
votes
2answers
3k views

In JIRA, when I moved issues from one project to another, they don't show up in Agile view, but show up in project view

Recently I moved a bunch of JIRA issues from one of my projects to another. When I created a JIRA Agile board for the new project (just based off on the new project, no special filters) I could not ...
2
votes
1answer
62 views

Does Jira have the ability to create product documentation from tickets

I have been in meetings with product managers discussing how to document our app when something dawned on me. If we spend all of this time creating the Jira infrastructure to manage Epics/User-...
2
votes
1answer
566 views

Jira Ticket best practices

I've been with two very different companies that both use JIRA Tickets to track work done. The first was corporate company with some high standards when it comes to defining Tickets in Jira, the ...
2
votes
1answer
54 views

Automation: trigger a set of tickets

Is it possible to automate the generation of the same tickets (stories) with 'parameters' (i.e. minimal changes in e.g. Title, Epic)? We are working on a digital transformation project with 10 ...
2
votes
1answer
719 views

Viewing all of my open tasks in Jira

On Jira's homepage, it displays all tasks assigned to me, including tasks that are "closed", "obsolete", or "won't fix". I tried searching for tasks and filtering by status, but it doesn't display all ...
2
votes
3answers
2k views

Standard deviation in JIRA control chart what does it represent?

Trying to figure out what this represents? If standard deviation is high, does this represent inconsistent productivity?
2
votes
2answers
519 views

Why in JIRA my field Resolution is labeled as Unresolved, when status is Resolved?

Question is pretty simple, I've a Kanban project, with a personal workflow that provides different statuses, as Resolved. When I drag and drop to this last one through the lanes, or when I set it ...
2
votes
1answer
408 views

Reopen an epic after a feature request?

You are developing a software based on various modules. Each module is considered an Epic in JIRA. When the module is accepted by the client, the PM closes the Epic. After some time the client demands ...
2
votes
2answers
203 views

How to project manage Multiple Product lines, Crossed linked projects 75 developers, 7-8 product managers in an agile manager

We are a medium sized product org with 700 people out of which about 100 are in tech, 75 developers (leads and arch included), 15-18 QA folks, 7-8 tech product managers. We have some 70 line items in ...
2
votes
1answer
277 views

How can I import JIRA issues into Redmine?

I need to import JIRA issues into Redmine without Redmine then updating JIRA. Is there a way to do this?
2
votes
2answers
2k views

How should I structure requirements in Confluence?

I've just started in a new company that has decided to become more agile. They have decided to create the requirement specification in Jira. As an ux/ interaction designer, I find it difficult to see ...
2
votes
1answer
319 views

Action when realising that the user story cannot be completed by the end of the sprint

In Scrum with JIRA, what does Atlassian recommend us to do on the User Story when we realize mid-sprint that it cannot be completed within that sprint? What I am doing now: In my current practice, ...
2
votes
3answers
5k views

Epics and stories prioritization in JIRA

In this answer, an epic-story structure is suggested. I like this approach and I'm trying to utilize it. But, the problems how to handle priorities. More specifically, assume I have two epics (e1 and ...
2
votes
2answers
231 views

How do you best organize iOS and Android development of the same board in Jira?

I have a team of 8 developers who are working across different technologies (backend, iOS, android and web). We are using Scrum. At the beginning I was using a board for each technology but it was so ...
2
votes
2answers
73 views

Restrict group or user access per components

I would like to restrict the visibility of issues by users or groups on the criteria that the issues belong or not to a component. Is it possible or not ? If not I guess that it is a bad design to ...
2
votes
2answers
108 views

In Jira, is there an issue type for creating an already completed task?

In Jira, I would like my employees to create an issue that already is complete and closed. The purpose of creating the issue is purely for auditing purposes as an official record that the incident ...
2
votes
1answer
137 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...