Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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331 views

Is it possible to create a JIRA user with DL email and subscribe to filters?

I created a JIRA user with email ID of a distribution list (DL). I created a new filter from this user's login and did a 'personal subscription' expecting reports to be sent to the DL periodically. ...
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0answers
46 views

Trigger an applause when a Jira story is done [closed]

I have a team of developers working on a project at the same table. I have a big television at the table with a mac mini attached to it. I'd love to trigger an applause "Congrats Stefano" and an ...
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0answers
15 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
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1answer
58 views

How do I filter out issues that are in the backlog?

Trying to have a query that filters out issues that are in the backlog. This is a workflow status: I tried statusCategory != Backlog And it says: The value 'Backlog' does not exist for the field '...
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0answers
67 views

Is it possible to display Estimation Points for lanes in Active Sprint in JIRA?

in the attachment you can see JIRA, an active Scrum Board. I've a very simple question, is it possible to have on top of the lane a number representing the Estimated Points that are the sum of that ...
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1answer
31 views

Is it possible to sort JIRA tickets in the Reports area?

the question is very simple. Scenario is a Scrum Project. I would need to be able to sort tickets in the Reports are of a Scrum Project. Currently those tickets are separated per area, as Completed, ...
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2answers
538 views

Why does my JIRA report say: “Open issue moved out of board (into an unmapped status)”?

I have a project with extensive workflows set up, and the the tickets are moving smoothly through the entire workflow. But here is a strange behavior that I'm seeing: Whenever I move a Ticket from "...
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2answers
207 views

Story breakdown and parent story points

An issue has come up lately as we break down stories.. The scenario is as follows: During product increment planning we outline X amount of stories for the PI. This is recorded in Jira with story ...
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4answers
220 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
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1answer
117 views

Project manager dumps all tickets in sprint

I have a project manager who's managing a sizable project (8 developers, duration over 6 months) with rapidly and constantly changing requirements. The PM has started dumping hundreds of tickets into ...
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3answers
762 views

How can I divide a swimlane in 3 in JIRA?

We currently have 3 swimlanes (To Do, In Progress, Done), but in our first swimlane, we have both issues that are To Do and Ready. At the beginning of the sprint, this is easy to know, everything in ...
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1answer
45 views

How do you associate a bug identified after customer acceptance with the relevant epic?

In my understanding there are two kinds of bugs: 1. Bugs that are identified before an acceptance by the client 2. Bugs that are identified afterwards In JIRA I think it is necessary to associate ...
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2answers
192 views

In Jira where to login hours for tasks that is not part of sprint [closed]

There are some subtasks and their hours need to be tracked. They are not directly related to Sprint work but indirectly related to Sprint. There are not related to particular story so they cannot be ...
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2answers
35 views

Only stories are showing in board in JIRA. I want all Epics, Stories, Tasks, Sub-taks to see in board

In JIRA Board, only "stories" are showing Filter for JIRA from (vertical3 dot > Board setting > General > Filter > Edit Filter Query) project = NAP ORDER BY Rank ASC Here I can see all the EPICS, ...
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3answers
143 views

In jira, am I approaching kanban wrong?

Let me start by saying I'm a developer, not a PM - so I'm potentially misunderstanding some fundamentals here. Apologies if so. I have created a jira project, I believe kanban made sense (we need the ...
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1answer
277 views

Adding sub-tasks to stories in Confluence?

I have just started as PMO Coordinator of several teams. All teams add sub-tasks to stories/requirements, and they do all this in Jira (create requirements/stories + DEV team add sub-tasks), and all ...
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2answers
275 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
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2answers
76 views

Give visibility to work being done by a subcontractor

My company has subcontracted a project and the subcontractor is using their own instance of JIRA to manage their work. Because we use a different tool I opted to let them use the tools they know and ...
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4answers
126 views

How can I leverage JIRA ticket assignments to encourage group ownership, pairing, and swarming without bypassing other core functions?

Background & Objectives Atlassian JIRA is really just a ticketing system at heart. While there are a number of agile-ish workflows and plugins available to the system, the fundamental design of ...
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3answers
561 views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...
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2answers
1k views

Jira Project vs Epics vs Categories

Hi I am bit confused with the term project. Right now i am working as a project Manager in a startup firm where we have one prime client with a full time dedicated work and our product is an online ...
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3answers
101 views

Is there a way to create tag synonyms in a JIRA board/project?

I am not an expert in JIRA and I've stumbled upon a problem with tagging issues. We are working on a mobile app and I was tagging the iOS App related issues with "iOS", and I've found out that my ...
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2answers
131 views

What Jira role is required so as to have access to Jira import

I am a novice Jira user, part of a pilot project where none of us have notable experience. We are using hosted Jira. The site administrator has made me administrator of a couple of projects. Now I'd ...
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2answers
359 views

Merging multiple backlogs into a Visionary/Master backlog on JIRA?

Context An enterprise AWS project with multiple Scrum teams building features. Three additional stakeholder teams (Dev Ops, Operations, CISO) who send support and consultancy requests into the AWS ...
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2answers
167 views

Setting default issue type in JIRA

I have a Kanban board in the cloud-based version of JIRA that uses the JIRA Software Simplified Workflow. When I create a new issue, it automatically assigns a "Backlog" status. I would like the ...
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1answer
494 views

JIRA: How to show Epics with the status “In Progress” in the Kanban board?

When using the KANBAN board on JIRA, and I change the status of an EPIC to IN PROGRESS (either changing the status through the status field or moving the card to the "IN PROGRESS" column), the ...
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1answer
134 views

How do you port project and issues from one Jira server to another?

How do you port projects and issues from one Jira server to another ? To complicate things, the source server is 6 and target is 7.
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2answers
2k views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
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2answers
33 views

How to create JIRA Kanban based on ticket/card reporter?

I want to create another Kanban board in my project where the columns are people names (we have 4 analysts in the team) and in the column shows all the cards created (reported) by each analyst, so we ...
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2answers
39 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
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1answer
16 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
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2answers
71 views

How do you get your users to “own” their cards and adopt Agile as a whole?

Good afternoon Fellow Scrum-Students/Acolytes/Masters, I'm having trouble getting some of my users to keep progress of their cards. I often have to move them to In Progress or remind them to keep ...
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1answer
50 views

Web development project management through Jira Software [closed]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
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1answer
51 views

Different Releases in the same Jira Kanban board?

We are a development team and we use a Kanban board (Jira) with different swimlines. We have some tasks who are code related and other task who are not code related like investigations, query, ...
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1answer
58 views

JIRA - tempo how to set total number of hours a resource can commit?

Playing around with Tempo in JIRA at the moment, how can I set the total number of hours that a resource can commit, it seems by default it sets 8 hours per resource. Thanks
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1answer
151 views

Can you extract issues from Jira on premise for reporting to management?

We have had a lot of success using JIRA for our risks, issues, decisions and milestones. What I want to do, though, is to have these queried and represented on a dashboard with Gantt charts, issue ...
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1answer
293 views

How does Jira “resolved” field (or its alias name “resolutionDate”) get set?

I am new to Jira and I have just joined a new team that is using Jira. We have a problem with our Jira Service Desk project's workflow. It looks like some months ago when an issue was moved to ...
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1answer
62 views

How to manage misalignments between Design Specs and After Design Adjustments?

How do you manage this scenario? UX and Visual design a feature. PO and DEV decided -after design got approved- to ignore some specs of implementation, so we have something different than the design ...
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1answer
132 views

Optimum usage of JIRA and Confluence [closed]

I'm working on recommendations for how to use JIRA and Confluence together for an Agile project. Based on experience teams use Confluence for requirements, linking to JIRA for the user stories ...
0
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1answer
526 views

How do I show all tasks assigned to a user on one Jira board?

The current issue we're having is we have several Jira boards/projects for different parts of our company. One of our users is in one board that is a Scrum board and one board that is Kanban. I tried ...
0
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1answer
101 views

How can I always see the last 30 days in Timesheets?

We use Tempo timesheets to efficiently log work and see logged work. I like the "last 30 days" view, as I can use it to easily log work on tasks I worked on before. The problem is, this only sets a ...
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2answers
227 views

Jira Sprint Structure for Software Team

As I see it, we have three levels: Epic - Broad view of what would be nice to do. (Usually more then a Sprint) Let pay for our service with credit cards Story - More defined and structured view. (...
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2answers
161 views

Jira: Best way to setup issue for having info about responsible users (analyst, developer, qa)

I'm looking for best way to have possibility to find out from jira issue -who was responsible for certain stages of its lifecycle. Our work process on issue starts from analysis then going ...
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1answer
141 views

Difference between JIRA's internal “Needs Review” and “Review Needed” issues statuses?

What are the differences (if any, but I assume some shall be) between the "Needs Review" and "Review Needed" issues statuses internally managed by JIRA? It increases difficulty when moving an issue ...
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1answer
603 views

How to structure a simple Wordpress project in Agile Scrum Team

We have a projects for example a brochure website for a client to be built on wordpress, its 6 pages. Lets say we already have the design and to make it a finished thing it requires aa mix of frontend ...
0
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1answer
103 views

Can I collapse tasks in a specific swimlane?

I would like to collapse tasks in my "DONE" swimlane, as this aggregates a lot of items and quickly forces every project to be very long. This causes me to lose overview over other swimlanes, ...
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1answer
1k views

How do I set up a Jira Kanban board to have queues before the backlog?

I have a Kanban board going, but the backlog is large enough to be unmanageable. I'd like to have a pair of queues before the backlog, "untriaged" and "triaged", where the bulk of the long-range ...
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1answer
66 views

Within JIRA, how can I detail project deviations with a wiki style field after creation

We are starting out on detailing project deviations, and have found a combination of a JIRA ticket to show its progress/stage/state (Todo/Scoping/UX/etc), and Confluence Page to detail the ...
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3answers
428 views

Requirements Tracking in Jira for “Preliminary Project Assessment”

Recently our company has taken the plunge into using Atlassian for our project management tool. Right now we're using Jira and Confluence. As an architect at our company, one of the things I've begun ...
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0answers
20 views

Auto watching @mentions in Jira?

From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira. Since there @mention triggers an email event, is there a way to add additional triggers in ...