Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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121 views

Burn Down Chart : What is the definition of work done in Scrum

I am running a Scrum Project. I am using JIRA as well as TFS as my Agile Work tracking tools. In JIRA I created an 8-point story. The story was completed on the 8th day in a 10 workday Sprint. Sub-...
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3answers
226 views

How to ask my Product owner to put all information on the JIRA itself instead of a document pointed inside the JIRA?

I am a developer. A backlog jira is assigned to me for grooming. The jira contains a short description of the requirement and also the acceptance criteria. Also a problematic sentence as below, which ...
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1answer
125 views

Project manager dumps all tickets in sprint

I have a project manager who's managing a sizable project (8 developers, duration over 6 months) with rapidly and constantly changing requirements. The PM has started dumping hundreds of tickets into ...
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2answers
1k views

Epics vs Projects vs something else

We have just started using JIRA and I'm setting it up now. We have a huge product and an external team which develops and supports the product. Our product involves a lot of projects. The ...
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3answers
517 views

Writing the Granularity of the Task - Where?

The following is from JIRA: User stories are sketched out by the product owner, then the full product team collectively decide the more detailed requirements. These are the granular pieces ...
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3answers
2k views

How can I set JIRA to not add the sub task estimate to its parent User Story?

I'm a ScrumMaster for a new team, who have added a load of user stories to their backlog and now they are breaking them down into sub tasks and giving those sub tasks estimates. They've then put ...
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2answers
114 views

Separating Jira Kanban board issues into categories?

So im going to be using Jira for a client specifically for the Kanban board. I want to keep it as simple as possible (Simple Card Detail/Small amount of swimlanes/etc...) My one question is: Outside ...
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3answers
1k views

How can I divide a swimlane in 3 in JIRA?

We currently have 3 swimlanes (To Do, In Progress, Done), but in our first swimlane, we have both issues that are To Do and Ready. At the beginning of the sprint, this is easy to know, everything in ...
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1answer
63 views

How do you associate a bug identified after customer acceptance with the relevant epic?

In my understanding there are two kinds of bugs: 1. Bugs that are identified before an acceptance by the client 2. Bugs that are identified afterwards In JIRA I think it is necessary to associate ...
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2answers
137 views

Is there a JIRA mechanism that will notify users in-browser when a ticket changes?

People often open a JIRA issue by URL, and then start working on it. They have to manually refresh (usually after seeing an email notification) to see any changes to the ticket like edits to the ...
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2answers
692 views

How to track development activity time against tasks

We are a medium-sized, geographically-dispersed development team using Jira for task management and GIT as our repository. Our developers are generally focused on one primary development project at a ...
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2answers
3k views

Jira - how to set the size of story/task in kanban board?

I want to set up size for my tasks and stories based on t-shirt sizes convention. I can't find it in Jira Kanban board. Does Jira support it?
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2answers
63 views

should I consider 2 different patch versions of some software as 2 different projects or just one project

In Software Project Management, Software versioning uses a convention like this For example, skype 6.26.2 and skype 6.26.1 are different versions of the same App. “Project” is the highest level ...
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1answer
47 views

Does Jira Kanban offer measurement reports?

What are the gadgets, reports or metrics available in Jira Kanban that are useful for management reporting and to measure team performance? Is there a way to get throughput, cycletime and lead time ...
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2answers
164 views

Interactions between agile teams in a software company

We try to use Kanban in our development project. Our team is one of many other agile development teams in our company. The other teams may use either Scrum or Kanban or something else (sometimes ...
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3answers
70 views

Best Way to Manage Different Types of Work in one Board?

Problem My team consists of software developers and UX designers. Their workflow is different--UX has different steps than a pure development task has. What's the best way to manage this on one Kanban ...
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2answers
91 views

How to create JIRA Kanban based on ticket/card reporter?

I want to create another Kanban board in my project where the columns are people names (we have 4 analysts in the team) and in the column shows all the cards created (reported) by each analyst, so we ...
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2answers
76 views

How do you get your users to “own” their cards and adopt Agile as a whole?

Good afternoon Fellow Scrum-Students/Acolytes/Masters, I'm having trouble getting some of my users to keep progress of their cards. I often have to move them to In Progress or remind them to keep ...
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2answers
140 views

JIRA - Use incoming emails to create tickets

Our team would like to use incoming emails (from Outlook) to create support tickets. I've figured out how to successfully get this working, however, the formatting is awful. When the ticket is ...
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2answers
1k views

Historical query results & date by which items entered scope (or fixVersion)

In JIRA, it is possible to ask JQL queries based on the current values of fields, such as date created, date modified, etc. With the ScriptRunner plugin, even more fun date-based queries are possible. ...
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3answers
867 views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...
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2answers
2k views

Jira Project vs Epics vs Categories

Hi I am bit confused with the term project. Right now i am working as a project Manager in a startup firm where we have one prime client with a full time dedicated work and our product is an online ...
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3answers
144 views

How do you write completable “stories” when all members of a team have a specialty?

From a user perspective our stories seem clear. From a engineering perspective our stories are a bit too broad and need to be broken up into sub-tasks. This is OK, but each member of the team has a ...
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3answers
118 views

Is there a way to create tag synonyms in a JIRA board/project?

I am not an expert in JIRA and I've stumbled upon a problem with tagging issues. We are working on a mobile app and I was tagging the iOS App related issues with "iOS", and I've found out that my ...
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2answers
163 views

What Jira role is required so as to have access to Jira import

I am a novice Jira user, part of a pilot project where none of us have notable experience. We are using hosted Jira. The site administrator has made me administrator of a couple of projects. Now I'd ...
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1answer
780 views

How do I show all tasks assigned to a user on one Jira board?

The current issue we're having is we have several Jira boards/projects for different parts of our company. One of our users is in one board that is a Scrum board and one board that is Kanban. I tried ...
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1answer
900 views

In Jira, how do I roll up Story Points or Time expended to Initiative?

In my JIRA project, we have the following issue hierarchy: Sub-tasks > Stories > Epics > Initiatives Most of our estimates and tracking happen at the Story level: Story Points are recorded on ...
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2answers
474 views

Merging multiple backlogs into a Visionary/Master backlog on JIRA?

Context An enterprise AWS project with multiple Scrum teams building features. Three additional stakeholder teams (Dev Ops, Operations, CISO) who send support and consultancy requests into the AWS ...
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1answer
86 views

How do I incorporate product managers with Backlog control into JIRA?

My company has several product offerings, each with a dedicated development team, plus a number of people on the business side that control the product's direction. We currently use a homegrown ...
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2answers
382 views

How can our chaotic JIRA process be used to report resource allocation using MS Project Server?

I'm trying to figure out the best method to address this issue. We have a pool of resources that work on projects, BAU, and production support. PMs utilize these resources in an agile methodology and ...
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2answers
3k views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
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1answer
43 views

In practice, how many modules should I put in one jira project?

Suppose my team is going to develop a system similar to Facebook. Should I put all modules in one jira project to track the development? That seems too much. In practice, how many modules should I put ...
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1answer
53 views

Auto watching @mentions in Jira?

From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira. Since there @mention triggers an email event, is there a way to add additional triggers in ...
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1answer
45 views

Best type of field in Jira for handling job codes?

We essentially have a centralized project, but bits and pieces of that project are built with funding from many different budgets. Separate billing codes are created for each budget. I want to place ...
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1answer
146 views

Jira how to show a report of user stories without tasks?

Is there a way to show user stories that have no tasks? I need this stats to be shown in a report.
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2answers
219 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
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1answer
175 views

JIRA query to find all issues where acceptance criteria is less than 20 characters

can anyone help me with a JQL to filter all jira issues in my project that have acceptance criteria less than 20 characters
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1answer
248 views

Kanban - Simple Backlog Forecasting?

Does anyone know if it's possible with Jira to cover the following scenario? The team estimates the items in its backlog in story points The backlog is prioritized The backlog is handled like a Fifo ...
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1answer
58 views

Web development project management through Jira Software [closed]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
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1answer
158 views

Agile control charts in JIRA - exclude non-working hours

I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?
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1answer
63 views

Different Releases in the same Jira Kanban board?

We are a development team and we use a Kanban board (Jira) with different swimlines. We have some tasks who are code related and other task who are not code related like investigations, query, ...
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1answer
199 views

Can you extract issues from Jira on premise for reporting to management?

We have had a lot of success using JIRA for our risks, issues, decisions and milestones. What I want to do, though, is to have these queried and represented on a dashboard with Gantt charts, issue ...
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1answer
521 views

How does Jira “resolved” field (or its alias name “resolutionDate”) get set?

I am new to Jira and I have just joined a new team that is using Jira. We have a problem with our Jira Service Desk project's workflow. It looks like some months ago when an issue was moved to ...
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1answer
152 views

Optimum usage of JIRA and Confluence [closed]

I'm working on recommendations for how to use JIRA and Confluence together for an Agile project. Based on experience teams use Confluence for requirements, linking to JIRA for the user stories ...
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1answer
130 views

How can I always see the last 30 days in Timesheets?

We use Tempo timesheets to efficiently log work and see logged work. I like the "last 30 days" view, as I can use it to easily log work on tasks I worked on before. The problem is, this only sets a ...
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2answers
259 views

Jira Sprint Structure for Software Team

As I see it, we have three levels: Epic - Broad view of what would be nice to do. (Usually more then a Sprint) Let pay for our service with credit cards Story - More defined and structured view. (...
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2answers
170 views

Jira: Best way to setup issue for having info about responsible users (analyst, developer, qa)

I'm looking for best way to have possibility to find out from jira issue -who was responsible for certain stages of its lifecycle. Our work process on issue starts from analysis then going ...
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1answer
267 views

Difference between JIRA's internal “Needs Review” and “Review Needed” issues statuses?

What are the differences (if any, but I assume some shall be) between the "Needs Review" and "Review Needed" issues statuses internally managed by JIRA? It increases difficulty when moving an issue ...
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2answers
711 views

How can I create filter by rank?

I have a board with issues sorted by rank, I would like to create a filter with issues that are "higher" than particular issue. Example: I want to filter issues with rank >= SSP-4, so the result ...
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1answer
1k views

How do I set up a Jira Kanban board to have queues before the backlog?

I have a Kanban board going, but the backlog is large enough to be unmanageable. I'd like to have a pair of queues before the backlog, "untriaged" and "triaged", where the bulk of the long-range ...