Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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1answer
255 views

Handling bugs in Kanban (using JIRA)

When we have features, we usually break them down to tasks that take about 1-2 days. Usually our dev tasks are not ready for QA as soon as a developer finishes developing them, but only after the ...
2
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1answer
656 views

Jira and Flagged Issues

Is there a way in Jira to track how long a item was flagged for( the work couldnt continue as it was blocked ) ? I am able to quickly see all the blocked items by using Flagged = Impediment but I need ...
2
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1answer
41 views

How to know when the project started in JIRA?

I am an admin for JIRA project following SCRUM approach. I am trying to report to my direct manager when the project was started. I went to Settingsand Timesheets.. and many places. And I cannot ...
2
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1answer
3k views

How to generate a lead time report in JIRA without a plugin?

Has anyone compiled a lead time report (in any format) from JIRA without the use of a plug-in? If so, how did you do it? The native Control Chart tracks cycle time but not individual times for ...
2
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1answer
4k views

Jira query to find issues without links

I'd like a JQL query to find all issues in a project which are not linked to anything else (links = empty). Using Jira 6.4.12. As far as I can see this isn't possible. Tell me I'm missing something ...
2
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1answer
108 views

What process changes can I make to more accurately track both collaborative stories and individual time within Jira?

I'm currently working with an organization that is using the Jira Tempo Timesheets plugin to track developer time, but the way that Jira stories and tasks are being used fails to capture overhead ...
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3answers
3k views

Whose responsibility is to add stories to JIRA (or other issue-tracking software)?

This might seem as odd question, but moving from business to business I'm still puzzled as to whose responsibility it is to add stories to JIRA (or other issue-tracking software), as well be ...
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2answers
139 views

Where to (initially) create a task/bug with the Spotify model

When using the Spotify model, there are many different squads, who each own their own product. Now as far as I understand, these products could be interdependant (like services). One way to manage ...
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3answers
136 views

Workflows of rejecting tickets due to incomplete/wrong implementation

I work as a product manager in a start-up. We try to be lean but we have Jira as a tracker (I said we 'try'). I worked in around 10 different teams so far and the development workflow was usually ...
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4answers
246 views

Burn Down Chart : What is the definition of work done in Scrum

I am running a Scrum Project. I am using JIRA as well as TFS as my Agile Work tracking tools. In JIRA I created an 8-point story. The story was completed on the 8th day in a 10 workday Sprint. Sub-...
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5answers
105 views

Roadmap visualization for spontaneous tasks

In my setting we have a jira board where me, the Software Lead, together with developers and product owner want to collaborate in planing and overseeing our work. One major challenge that we have is ...
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1answer
142 views

Project manager dumps all tickets in sprint

I have a project manager who's managing a sizable project (8 developers, duration over 6 months) with rapidly and constantly changing requirements. The PM has started dumping hundreds of tickets into ...
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3answers
263 views

How to ask my Product owner to put all information on the JIRA itself instead of a document pointed inside the JIRA?

I am a developer. A backlog jira is assigned to me for grooming. The jira contains a short description of the requirement and also the acceptance criteria. Also a problematic sentence as below, which ...
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2answers
1k views

Epics vs Projects vs something else

We have just started using JIRA and I'm setting it up now. We have a huge product and an external team which develops and supports the product. Our product involves a lot of projects. The ...
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3answers
574 views

Writing the Granularity of the Task - Where?

The following is from JIRA: User stories are sketched out by the product owner, then the full product team collectively decide the more detailed requirements. These are the granular pieces ...
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3answers
2k views

How can I set JIRA to not add the sub task estimate to its parent User Story?

I'm a ScrumMaster for a new team, who have added a load of user stories to their backlog and now they are breaking them down into sub tasks and giving those sub tasks estimates. They've then put ...
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3answers
168 views

Should we create sub-tasks for each story by default representing all the different types of work the story will require

One of my colleagues proposed an idea to split stories by default each time we write stories for the project into sub-tasks to represent different types of work a story has. We are using Scrum and ...
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2answers
169 views

How can I implement a Pull System in Jira's Kanban?

As far as I understand, in Kanban, each column is divided into two sub-columns: "In Progress" and "Done". A performer from the next column pulls the items from the previous column's "Done" sub-column. ...
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2answers
367 views

Separating Jira Kanban board issues into categories?

So im going to be using Jira for a client specifically for the Kanban board. I want to keep it as simple as possible (Simple Card Detail/Small amount of swimlanes/etc...) My one question is: Outside ...
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3answers
1k views

How can I divide a swimlane in 3 in JIRA?

We currently have 3 swimlanes (To Do, In Progress, Done), but in our first swimlane, we have both issues that are To Do and Ready. At the beginning of the sprint, this is easy to know, everything in ...
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2answers
195 views

Is there a JIRA mechanism that will notify users in-browser when a ticket changes?

People often open a JIRA issue by URL, and then start working on it. They have to manually refresh (usually after seeing an email notification) to see any changes to the ticket like edits to the ...
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2answers
871 views

How to track development activity time against tasks

We are a medium-sized, geographically-dispersed development team using Jira for task management and GIT as our repository. Our developers are generally focused on one primary development project at a ...
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1answer
93 views

Group not finding value in using a visualization board

I am assisting a group of people (not exactly a team, since they're not working together towards a common goal, they're rather trying to manage projects around them), to use a visualization board to ...
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2answers
67 views

should I consider 2 different patch versions of some software as 2 different projects or just one project

In Software Project Management, Software versioning uses a convention like this For example, skype 6.26.2 and skype 6.26.1 are different versions of the same App. “Project” is the highest level ...
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2answers
92 views

Does Jira Kanban offer measurement reports?

What are the gadgets, reports or metrics available in Jira Kanban that are useful for management reporting and to measure team performance? Is there a way to get throughput, cycletime and lead time ...
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2answers
227 views

Interactions between agile teams in a software company

We try to use Kanban in our development project. Our team is one of many other agile development teams in our company. The other teams may use either Scrum or Kanban or something else (sometimes ...
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3answers
123 views

Best Way to Manage Different Types of Work in one Board?

Problem My team consists of software developers and UX designers. Their workflow is different--UX has different steps than a pure development task has. What's the best way to manage this on one Kanban ...
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2answers
131 views

How to create JIRA Kanban based on ticket/card reporter?

I want to create another Kanban board in my project where the columns are people names (we have 4 analysts in the team) and in the column shows all the cards created (reported) by each analyst, so we ...
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2answers
76 views

How do you get your users to “own” their cards and adopt Agile as a whole?

Good afternoon Fellow Scrum-Students/Acolytes/Masters, I'm having trouble getting some of my users to keep progress of their cards. I often have to move them to In Progress or remind them to keep ...
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1answer
329 views

JIRA query to find all issues where acceptance criteria is less than 20 characters

can anyone help me with a JQL to filter all jira issues in my project that have acceptance criteria less than 20 characters
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2answers
286 views

JIRA - Use incoming emails to create tickets

Our team would like to use incoming emails (from Outlook) to create support tickets. I've figured out how to successfully get this working, however, the formatting is awful. When the ticket is ...
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2answers
2k views

Historical query results & date by which items entered scope (or fixVersion)

In JIRA, it is possible to ask JQL queries based on the current values of fields, such as date created, date modified, etc. With the ScriptRunner plugin, even more fun date-based queries are possible. ...
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3answers
1k views

How can I track time spent by assignees on each ticket in JIRA?

I want to track time spent by each agent on each task on a JIRA Kanban board. If an agent was assigned a task and he assigns it back to me, I want to track the time he spent assigned to the ticket. Is ...
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2answers
4k views

Jira Project vs Epics vs Categories

Hi I am bit confused with the term project. Right now i am working as a project Manager in a startup firm where we have one prime client with a full time dedicated work and our product is an online ...
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3answers
181 views

How do you write completable “stories” when all members of a team have a specialty?

From a user perspective our stories seem clear. From a engineering perspective our stories are a bit too broad and need to be broken up into sub-tasks. This is OK, but each member of the team has a ...
1
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3answers
128 views

Is there a way to create tag synonyms in a JIRA board/project?

I am not an expert in JIRA and I've stumbled upon a problem with tagging issues. We are working on a mobile app and I was tagging the iOS App related issues with "iOS", and I've found out that my ...
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2answers
230 views

What Jira role is required so as to have access to Jira import

I am a novice Jira user, part of a pilot project where none of us have notable experience. We are using hosted Jira. The site administrator has made me administrator of a couple of projects. Now I'd ...
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1answer
1k views

How do I show all tasks assigned to a user on one Jira board?

The current issue we're having is we have several Jira boards/projects for different parts of our company. One of our users is in one board that is a Scrum board and one board that is Kanban. I tried ...
1
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1answer
1k views

In Jira, how do I roll up Story Points or Time expended to Initiative?

In my JIRA project, we have the following issue hierarchy: Sub-tasks > Stories > Epics > Initiatives Most of our estimates and tracking happen at the Story level: Story Points are recorded on ...
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2answers
561 views

Merging multiple backlogs into a Visionary/Master backlog on JIRA?

Context An enterprise AWS project with multiple Scrum teams building features. Three additional stakeholder teams (Dev Ops, Operations, CISO) who send support and consultancy requests into the AWS ...
1
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1answer
91 views

How do I incorporate product managers with Backlog control into JIRA?

My company has several product offerings, each with a dedicated development team, plus a number of people on the business side that control the product's direction. We currently use a homegrown ...
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2answers
392 views

How can our chaotic JIRA process be used to report resource allocation using MS Project Server?

I'm trying to figure out the best method to address this issue. We have a pool of resources that work on projects, BAU, and production support. PMs utilize these resources in an agile methodology and ...
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2answers
3k views

User Stories in JIRA for a project that covers several platforms

We are working on a project that (roughly) consists of following parts: back-end application, central communication server, and client applications for several platforms. Our "team", on the other ...
1
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1answer
47 views

Collect bugs/issues in Next-Gen Jira Software projects

I'm trying to find the proper way to collect bugs/issues in Jira's next-gen projects. Looks like this feature has been requested by many users. How other PM's are dealing with bugs in this case?
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1answer
47 views

In practice, how many modules should I put in one jira project?

Suppose my team is going to develop a system similar to Facebook. Should I put all modules in one jira project to track the development? That seems too much. In practice, how many modules should I put ...
1
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1answer
58 views

Auto watching @mentions in Jira?

From what I have read, there is no out-of-the-box solution to auto-create watches from @mentions in Jira. Since there @mention triggers an email event, is there a way to add additional triggers in ...
1
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1answer
49 views

Best type of field in Jira for handling job codes?

We essentially have a centralized project, but bits and pieces of that project are built with funding from many different budgets. Separate billing codes are created for each budget. I want to place ...
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1answer
272 views

Jira how to show a report of user stories without tasks?

Is there a way to show user stories that have no tasks? I need this stats to be shown in a report.
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2answers
731 views

Is there a way to embed Excel charts on confluence?

I am doing Scrum in my company. I need to create various reports/charts team wise and globally. The issue is since few fields are custom fields(example Team), I can't display/categorize the chart ...
1
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1answer
411 views

Kanban - Simple Backlog Forecasting?

Does anyone know if it's possible with Jira to cover the following scenario? The team estimates the items in its backlog in story points The backlog is prioritized The backlog is handled like a Fifo ...