Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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60 views

Web development project management through Jira Software [closed]

I worked as a software developer and recently I became the manager of some web development projects for clients. Can you please recommended some useful tutorials for web development project management ...
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1answer
173 views

Agile control charts in JIRA - exclude non-working hours

I would like to exclude non working hours in my cycle time, how can I configure the Control charts to do that?
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1answer
77 views

Different Releases in the same Jira Kanban board?

We are a development team and we use a Kanban board (Jira) with different swimlines. We have some tasks who are code related and other task who are not code related like investigations, query, ...
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1answer
235 views

Can you extract issues from Jira on premise for reporting to management?

We have had a lot of success using JIRA for our risks, issues, decisions and milestones. What I want to do, though, is to have these queried and represented on a dashboard with Gantt charts, issue ...
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1answer
655 views

How does Jira “resolved” field (or its alias name “resolutionDate”) get set?

I am new to Jira and I have just joined a new team that is using Jira. We have a problem with our Jira Service Desk project's workflow. It looks like some months ago when an issue was moved to ...
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1answer
159 views

Optimum usage of JIRA and Confluence [closed]

I'm working on recommendations for how to use JIRA and Confluence together for an Agile project. Based on experience teams use Confluence for requirements, linking to JIRA for the user stories ...
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1answer
152 views

How can I always see the last 30 days in Timesheets?

We use Tempo timesheets to efficiently log work and see logged work. I like the "last 30 days" view, as I can use it to easily log work on tasks I worked on before. The problem is, this only sets a ...
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2answers
310 views

Jira Sprint Structure for Software Team

As I see it, we have three levels: Epic - Broad view of what would be nice to do. (Usually more then a Sprint) Let pay for our service with credit cards Story - More defined and structured view. (...
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2answers
179 views

Jira: Best way to setup issue for having info about responsible users (analyst, developer, qa)

I'm looking for best way to have possibility to find out from jira issue -who was responsible for certain stages of its lifecycle. Our work process on issue starts from analysis then going ...
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1answer
414 views

Difference between JIRA's internal “Needs Review” and “Review Needed” issues statuses?

What are the differences (if any, but I assume some shall be) between the "Needs Review" and "Review Needed" issues statuses internally managed by JIRA? It increases difficulty when moving an issue ...
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2answers
913 views

How can I create filter by rank?

I have a board with issues sorted by rank, I would like to create a filter with issues that are "higher" than particular issue. Example: I want to filter issues with rank >= SSP-4, so the result ...
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1answer
867 views

How to structure a simple Wordpress project in Agile Scrum Team

We have a projects for example a brochure website for a client to be built on wordpress, its 6 pages. Lets say we already have the design and to make it a finished thing it requires aa mix of frontend ...
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1answer
1k views

How do I set up a Jira Kanban board to have queues before the backlog?

I have a Kanban board going, but the backlog is large enough to be unmanageable. I'd like to have a pair of queues before the backlog, "untriaged" and "triaged", where the bulk of the long-range ...
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1answer
370 views

Is it possible to create a JIRA user with DL email and subscribe to filters?

I created a JIRA user with email ID of a distribution list (DL). I created a new filter from this user's login and did a 'personal subscription' expecting reports to be sent to the DL periodically. ...
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1answer
69 views

Within JIRA, how can I detail project deviations with a wiki style field after creation

We are starting out on detailing project deviations, and have found a combination of a JIRA ticket to show its progress/stage/state (Todo/Scoping/UX/etc), and Confluence Page to detail the ...
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0answers
24 views

Approach for handling internal scheduling and global ticketing system in one JIRA instance

We have a following setup in my organization: Company-wide JIRA instance (over 3000 users I think) Organization JIRA instance (less than 200 hundred) with Tempo planner The reason we have an ...
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1answer
65 views

Dynamically updating filters in a dashboard

The team I'm on has a couple of JIRA dashboards for our projects tracking tickets that were completed. Our process is to create a filter for that weeks completed issues, and then create a new ...
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0answers
162 views

Is it possible to display Estimation Points for lanes in Active Sprint in JIRA?

in the attachment you can see JIRA, an active Scrum Board. I've a very simple question, is it possible to have on top of the lane a number representing the Estimated Points that are the sum of that ...
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1answer
35 views

Is it possible to sort JIRA tickets in the Reports area?

the question is very simple. Scenario is a Scrum Project. I would need to be able to sort tickets in the Reports are of a Scrum Project. Currently those tickets are separated per area, as Completed, ...
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2answers
798 views

Why does my JIRA report say: “Open issue moved out of board (into an unmapped status)”?

I have a project with extensive workflows set up, and the the tickets are moving smoothly through the entire workflow. But here is a strange behavior that I'm seeing: Whenever I move a Ticket from "...
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4answers
473 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
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3answers
668 views

Single Jira project for multiple Scrum teams

We're going to develop a Java web application (frontend + backend's microservices) using several Scrum development teams. One team is resposible for the core product modules (microservices). Some ...
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2answers
521 views

Personal Time Tracking report using Atlassian Jira

I'm a software developer and I'm asked to log my time in Atlassian Jira for each of the subtasks we have in all the open stories. Sometimes we are in rush and I forget to log some time in the many ...
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2answers
152 views

JIRA how to better manage tasks without stories, and stories without tasks?

Is it possible to make it such that single-issues (stories without tasks) can be tracked the same way a story with one task can be tracked? At my company, stories with no tasks are put under "...
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1answer
55 views

Workflow from development to testing and merge

I am trying to formalize the development workflow and here's the first draft. Welcome suggestions on the process and any tweaks for optimization. I am pretty new when it comes to setting up the ...
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2answers
79 views

Best way to manage programs?

My company is starting a new program that will consist of many projects: An Android application An iOS application A web application A backend to support the applications A business analysis A brand ...
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2answers
197 views

In Jira where to login hours for tasks that is not part of sprint [closed]

There are some subtasks and their hours need to be tracked. They are not directly related to Sprint work but indirectly related to Sprint. There are not related to particular story so they cannot be ...
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2answers
121 views

How do I distinguish/identify different jobs between occupations in Jira

Suppose my team is going to develop a system, which includes sign up, login, password recovery and lots of other modules. There are an UI designer, a PO, a front-end engineer and a back-end engineer ...
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1answer
405 views

In Jira Kanban, do we use sub-tasks?

I'm wondering if we should use sub-tasks in Kanban board? Or any sub-task should be repsresented with a column in the Kanban board?
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1answer
63 views

In Jira, what should I do if changed requirements increase a task's estimation singnificantly?

Let's suppose a Scrum team estimated a Story and added it to a Sprint backlog. And during the work on that task a customer adds or changes some requirements and this increases the amount of work ...
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2answers
1k views

Only stories are showing in board in JIRA. I want all Epics, Stories, Tasks, Sub-taks to see in board

In JIRA Board, only "stories" are showing Filter for JIRA from (vertical3 dot > Board setting > General > Filter > Edit Filter Query) project = NAP ORDER BY Rank ASC Here I can see all the EPICS, ...
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2answers
55 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
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1answer
368 views

Adding sub-tasks to stories in Confluence?

I have just started as PMO Coordinator of several teams. All teams add sub-tasks to stories/requirements, and they do all this in Jira (create requirements/stories + DEV team add sub-tasks), and all ...
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2answers
470 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
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2answers
89 views

Give visibility to work being done by a subcontractor

My company has subcontracted a project and the subcontractor is using their own instance of JIRA to manage their work. Because we use a different tool I opted to let them use the tools they know and ...
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4answers
198 views

How can I leverage JIRA ticket assignments to encourage group ownership, pairing, and swarming without bypassing other core functions?

Background & Objectives Atlassian JIRA is really just a ticketing system at heart. While there are a number of agile-ish workflows and plugins available to the system, the fundamental design of ...
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2answers
260 views

Setting default issue type in JIRA

I have a Kanban board in the cloud-based version of JIRA that uses the JIRA Software Simplified Workflow. When I create a new issue, it automatically assigns a "Backlog" status. I would like the ...
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1answer
990 views

JIRA: How to show Epics with the status “In Progress” in the Kanban board?

When using the KANBAN board on JIRA, and I change the status of an EPIC to IN PROGRESS (either changing the status through the status field or moving the card to the "IN PROGRESS" column), the ...
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1answer
142 views

How do you port project and issues from one Jira server to another?

How do you port projects and issues from one Jira server to another ? To complicate things, the source server is 6 and target is 7.
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3answers
490 views

Requirements Tracking in Jira for “Preliminary Project Assessment”

Recently our company has taken the plunge into using Atlassian for our project management tool. Right now we're using Jira and Confluence. As an architect at our company, one of the things I've begun ...
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1answer
179 views

Multiple scrum teams working on a major new feature using team-based release burndowns. Is there a better way?

Ok, a little background. So the company I work for has SIGNIFICANTLY hamstrung the use of Jira. They have eliminated the enhancement and feature issue types among many others to the point where we ...
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1answer
82 views

How to better use Story Points in our teams?

I have several development teams that moved from hours to Story points 6 months ago. Since then, we have experienced several issues with using Story Points, and I hope you can help me and us: When ...
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1answer
30 views

Should I put UI, product definition and development in one Jira project?

Assume I am planning to develop an App like Skype, Product manager needs to define a group of functionalities, UI/UX needs to design the appearance, iOS engineer needs to deliver an iOS app, backend ...
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1answer
75 views

Original Estimate gone from Jira's new issue view

I've loaded up Jira today and noticed that the original estimate field, in the new issue view when viewing a task, no longer shows. Time tracking is still there and work can be logged but the ...
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1answer
110 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
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2answers
2k views

How can we track Business as Usual (BAU) work?

My team, which consists of network architects and developers has been running Scrum for the past couple of months and the biggest issue we have is how we're supposed to record BAU work. We consider ...
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1answer
120 views

JIRA - tempo how to set total number of hours a resource can commit?

Playing around with Tempo in JIRA at the moment, how can I set the total number of hours that a resource can commit, it seems by default it sets 8 hours per resource. Thanks
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2answers
134 views

Best practice for tracking management activities

Situation: My company is using external developers. These developers are working in a Scrum setting with a delivery manager to manage the communication with us. The team is very satisfied with the ...
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1answer
144 views

Within Jira, how to identify current team allocations?

The objective is to pre-seed the user-project allocation matrix in HR system using the data pulled from Jira. This allocation does not need to be 100% precise as it will then get reviewed, and ...
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1answer
67 views

How to manage misalignments between Design Specs and After Design Adjustments?

How do you manage this scenario? UX and Visual design a feature. PO and DEV decided -after design got approved- to ignore some specs of implementation, so we have something different than the design ...