Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

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350 views

Is it possible to create a JIRA user with DL email and subscribe to filters?

I created a JIRA user with email ID of a distribution list (DL). I created a new filter from this user's login and did a 'personal subscription' expecting reports to be sent to the DL periodically. ...
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1answer
69 views

Within JIRA, how can I detail project deviations with a wiki style field after creation

We are starting out on detailing project deviations, and have found a combination of a JIRA ticket to show its progress/stage/state (Todo/Scoping/UX/etc), and Confluence Page to detail the ...
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0answers
31 views

New filter in JIRA

How can I add a new filter that allows me to select tasks without a filled "estimate" field. I read about the ability to save search results as a new filter - but that doesn't work. I need to be able ...
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0answers
22 views

Approach for handling internal scheduling and global ticketing system in one JIRA instance

We have a following setup in my organization: Company-wide JIRA instance (over 3000 users I think) Organization JIRA instance (less than 200 hundred) with Tempo planner The reason we have an ...
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0answers
86 views

Is it possible to display Estimation Points for lanes in Active Sprint in JIRA?

in the attachment you can see JIRA, an active Scrum Board. I've a very simple question, is it possible to have on top of the lane a number representing the Estimated Points that are the sum of that ...
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1answer
32 views

Is it possible to sort JIRA tickets in the Reports area?

the question is very simple. Scenario is a Scrum Project. I would need to be able to sort tickets in the Reports are of a Scrum Project. Currently those tickets are separated per area, as Completed, ...
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2answers
666 views

Why does my JIRA report say: “Open issue moved out of board (into an unmapped status)”?

I have a project with extensive workflows set up, and the the tickets are moving smoothly through the entire workflow. But here is a strange behavior that I'm seeing: Whenever I move a Ticket from "...
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4answers
353 views

How to track Incomplete acceptance criteria in JIRA

I have a question regarding the incomplete acceptance criteria in a sprint. A user story is said to be completed if all the acceptance criteria are satisfied. There can be multiple acceptance ...
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3answers
73 views

Single Jira project for multiple Scrum teams

We're going to develop a Java web application (frontend + backend's microservices) using several Scrum development teams. One team is resposible for the core product modules (microservices). Some ...
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2answers
502 views

User Stories in backend/frontend teams working for clients

We are a small software agency (15 people), currently using Jira, and implementing some Scrum practices more rigorously. But we're struggling with understanding how User Stories would help some ...
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2answers
447 views

Personal Time Tracking report using Atlassian Jira

I'm a software developer and I'm asked to log my time in Atlassian Jira for each of the subtasks we have in all the open stories. Sometimes we are in rush and I forget to log some time in the many ...
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2answers
105 views

How can I implement a Pull System in Jira's Kanban?

As far as I understand, in Kanban, each column is divided into two sub-columns: "In Progress" and "Done". A performer from the next column pulls the items from the previous column's "Done" sub-column. ...
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2answers
196 views

In Jira where to login hours for tasks that is not part of sprint [closed]

There are some subtasks and their hours need to be tracked. They are not directly related to Sprint work but indirectly related to Sprint. There are not related to particular story so they cannot be ...
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2answers
52 views

How do I distinguish/identify different jobs between occupations in Jira

Suppose my team is going to develop a system, which includes sign up, login, password recovery and lots of other modules. There are an UI designer, a PO, a front-end engineer and a back-end engineer ...
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1answer
94 views

In Jira Kanban, do we use sub-tasks?

I'm wondering if we should use sub-tasks in Kanban board? Or any sub-task should be repsresented with a column in the Kanban board?
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1answer
50 views

In Jira, what should I do if changed requirements increase a task's estimation singnificantly?

Let's suppose a Scrum team estimated a Story and added it to a Sprint backlog. And during the work on that task a customer adds or changes some requirements and this increases the amount of work ...
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2answers
657 views

Only stories are showing in board in JIRA. I want all Epics, Stories, Tasks, Sub-taks to see in board

In JIRA Board, only "stories" are showing Filter for JIRA from (vertical3 dot > Board setting > General > Filter > Edit Filter Query) project = NAP ORDER BY Rank ASC Here I can see all the EPICS, ...
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2answers
51 views

I have an mobile app as a product. Do I create 2 projects in JIRA for iOS and Android?

If yes, I want to make sure consistency is maintained in both the applications. Also, let me know if I can use labels or components. I also have a team which create web services for these projects ...
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1answer
353 views

Adding sub-tasks to stories in Confluence?

I have just started as PMO Coordinator of several teams. All teams add sub-tasks to stories/requirements, and they do all this in Jira (create requirements/stories + DEV team add sub-tasks), and all ...
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2answers
383 views

Is it correct to create pre-release versions in Jira?

Before production release we make few intermediate versions to help managing test-fix iterations, like: 1.0-alpha1 1.0-alpha2 1.0-beta1 1.0 [edit] Basically those intermediate steps help us relate ...
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2answers
79 views

Give visibility to work being done by a subcontractor

My company has subcontracted a project and the subcontractor is using their own instance of JIRA to manage their work. Because we use a different tool I opted to let them use the tools they know and ...
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4answers
157 views

How can I leverage JIRA ticket assignments to encourage group ownership, pairing, and swarming without bypassing other core functions?

Background & Objectives Atlassian JIRA is really just a ticketing system at heart. While there are a number of agile-ish workflows and plugins available to the system, the fundamental design of ...
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2answers
200 views

Setting default issue type in JIRA

I have a Kanban board in the cloud-based version of JIRA that uses the JIRA Software Simplified Workflow. When I create a new issue, it automatically assigns a "Backlog" status. I would like the ...
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1answer
675 views

JIRA: How to show Epics with the status “In Progress” in the Kanban board?

When using the KANBAN board on JIRA, and I change the status of an EPIC to IN PROGRESS (either changing the status through the status field or moving the card to the "IN PROGRESS" column), the ...
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1answer
138 views

How do you port project and issues from one Jira server to another?

How do you port projects and issues from one Jira server to another ? To complicate things, the source server is 6 and target is 7.
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3answers
457 views

Requirements Tracking in Jira for “Preliminary Project Assessment”

Recently our company has taken the plunge into using Atlassian for our project management tool. Right now we're using Jira and Confluence. As an architect at our company, one of the things I've begun ...
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1answer
27 views

Should I put UI, product definition and development in one Jira project?

Assume I am planning to develop an App like Skype, Product manager needs to define a group of functionalities, UI/UX needs to design the appearance, iOS engineer needs to deliver an iOS app, backend ...
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1answer
46 views

Original Estimate gone from Jira's new issue view

I've loaded up Jira today and noticed that the original estimate field, in the new issue view when viewing a task, no longer shows. Time tracking is still there and work can be logged but the ...
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1answer
46 views

Some of the epics are shown on the active Sprint view, I'm not able to remove them

For some reason some of the epics are displayed as swimlanes on active Sprint view. Board filter, sorting config are fine. Any ideas?
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2answers
863 views

How can we track Business as Usual (BAU) work?

My team, which consists of network architects and developers has been running Scrum for the past couple of months and the biggest issue we have is how we're supposed to record BAU work. We consider ...
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1answer
81 views

JIRA - tempo how to set total number of hours a resource can commit?

Playing around with Tempo in JIRA at the moment, how can I set the total number of hours that a resource can commit, it seems by default it sets 8 hours per resource. Thanks
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2answers
132 views

Best practice for tracking management activities

Situation: My company is using external developers. These developers are working in a Scrum setting with a delivery manager to manage the communication with us. The team is very satisfied with the ...
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1answer
65 views

How to manage misalignments between Design Specs and After Design Adjustments?

How do you manage this scenario? UX and Visual design a feature. PO and DEV decided -after design got approved- to ignore some specs of implementation, so we have something different than the design ...
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1answer
121 views

Subscription to the JIRA filter for the reporter and team leader

I need to set up a filter subscription for sending a list of issues that are not in (Resolved, Closed) AND assignee is EMPTY to reporters and to their team leaders. So I need to find any issues for ...
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1answer
765 views

How to structure a simple Wordpress project in Agile Scrum Team

We have a projects for example a brochure website for a client to be built on wordpress, its 6 pages. Lets say we already have the design and to make it a finished thing it requires aa mix of frontend ...
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1answer
111 views

Can I collapse tasks in a specific swimlane?

I would like to collapse tasks in my "DONE" swimlane, as this aggregates a lot of items and quickly forces every project to be very long. This causes me to lose overview over other swimlanes, ...
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1answer
18 views

Switch to Jira Simplified Workflow from a second Kanban board within the same project

I have created a second Kanban board based on an existing project in Jira. The first board uses the typical Jira workflow and has a column for each issue type. The second board was created with three ...
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0answers
7 views

Is there a way to connect Provar to JIRA?

I would like to be able to connect Provar to JIRA so that I can see the test coverage per user story in JIRA.
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1answer
38 views

How do you represent issues without Epics in Jira Roadmap (Jira Classic & Next Gen)

Ability to represent issues without Epics (be that a task type or bug type) in Jira Roadmaps.
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1answer
46 views

orders in Kanban board

There are 3 issues in Kanban. As per the screenshot, my team should finish issues in the order 1-3-2, right? 1st issue should be delivered before starting 2nd issue, right?
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1answer
25 views

should I consider 2 different major versions of an application as 2 different projects or just one project [duplicate]

Assume my team is developing an App like Skype. We just delivered 5.0.0 and are planning to develop version 6. Should I create a new "Project" in Jira, to manage the development of version 6? One of ...
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0answers
11 views

navigate panel in Jira software

A tutorial shows Jira like this My Jira shows like this I am running JIRA Agile v8.8.1 on my own device How do I navigate to the panel pointed out by red arrow?
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26 views

Disable Autosaved Labels in Jira

I would like to understand if Autosave labels can be disabled in Jira. My client does not want autosaved labels to appear as suggestions in Labels field when raising a Jira support ticket (Ex: as a ...
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0answers
29 views

Extended Jira mail handler with forwarding and Issue creation

I'm stuck with a problem. I need a Jira Mail Handler which is able to handle the following case: A user sends a bug report to a special e-mail adress, let's say bugs@company.com. The mail then get's ...
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0answers
39 views

Release Planning/Versioning in Azure Boards

In other tools there are release planning/versioning modules and I was wondering if there is something similar in Azure Boards? I have looked into a few extensions, but do not see anything. The goal ...
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0answers
17 views

Adding n-number of due date fields and descriptions to Epics and Stories

In an existing project, the team is attaching tasks directly to Epics. I would like to introduce stories to the workflow and n-number of key dates to either the Epics or features. For this, I would ...
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0answers
25 views

Jira Issues “Not for customer” . How does Jira deal with them in evaluations (time and effort)?

We have certain issues in Jira that are marked "not for customer". How does Jira deal with them in evaluations (time and effort)?
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2answers
40 views

iOS / Android project organization to avoid duplicates

I have noticed that in almost every app project for iOS and Android, there are two different projects, one for Android, one for iOS. This is good to track progress separately and assign tasks to ...
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1answer
86 views

Within Jira, how to identify current team allocations?

The objective is to pre-seed the user-project allocation matrix in HR system using the data pulled from Jira. This allocation does not need to be 100% precise as it will then get reviewed, and ...
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1answer
279 views

From Microsoft Project to JIRA

I know that this is a topic that has been talked about a lot but I need to export a project from MS Project to JIRA. I know that there are a few JIRA addons to make this job but they are paid and my ...